Carol Anne Norton (23 Apr 1943 - 25 Feb 2024)

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CarolBritish Heart Foundation

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Funeral Director

Waterford House Evangelical Church 101 Rede Court Rd, Strood ME2 3TE
10th Apr 2024
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Thames View Crematorium Gravesend Road Shorne, Gravesend DA12 3JH
10th Apr 2024


It is with great sadness that the family of Carol Norton announce her passing on 25th February, at the age of 80.

Carol passed away peacefully in Medway Hospital and will be lovingly remembered by her son, Dominic and daughter, Emma.

Carol was born 'Carol Anne Milne', in London, during the war and was a Bermondsey girl at heart, having grown up there.

Carol married Michael Norton from Southfleet, Kent in 1972 and they set up home in Cliffe Woods, near Rochester, Kent. Although they both worked at Lewisham Council at the time, they were introduced via a couple who were mutual friends. Since around that time Mum worshipped at Waterford House Evangelical Free Church in Strood and maintained her strong faith in God throughout her life.

In 1978 they adopted Dominic and then, in 1983, they adopted Emma. Carol stayed at home throughout their childhood to care for and raise them.

Carol worked three different roles at the Cliffe Woods School over three decades however was best and most widely known, in the local community, as the much-loved Lollipop Lady. She retired in 2019 at the age of 76, despite having already faced serious health challenges since 2016. A special retirement assembly was held as a sign of appreciation for Mum's long service, commitment and popularity with teachers, pupils, and parents alike.

The funeral will consist of two services on Wednesday 10th April 2024, 1.30pm at the above-mentioned church, then moving onto Thames View Crematorium in Gravesend for 3pm.

Please feel free to share your memories of Carol through this online obituary.


We are supporting two charities close to Mum’s heart and gratefully welcome donations.

Via this online obituary site you can easily donate to the British Heart Foundation in Carol's memory.

If, alternatively, you wish to pay by cheque please make it out to "British Heart Foundation" then send it to the Funeral Director (including a note to specify that your donation is in Carol Norton's memory).

For charitable donations to OUCH (Organisation for the Understanding of Cluster Headache), a cause close to Carol’s heart, again please send a cheque to the Funeral Director made payable to "OUCH (UK)".

Please send cheque donations to the Funeral Director: Stephen P. Gay, 25 Station Road, Longfield, Kent DA3 7QD. Tel: 01474 700194

Please note cheque donations only, as Stephen P Gay Funeral Service no longer accepts cash.

Susan Tomaschek donated £25 in memory of Carol

Remembering a lovely lady, she will be missed.

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Roger Milne donated £50 in memory of Carol

With love from the Essex Milnes. Carol was a wonderful niece and cousin to us all. Love Aunt Sheila, Sandra & Roger x

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Andy Batchelor donated £40 in memory of Carol

Carol was such a warm-hearted, lovely person. When she worked at our local primary school in Cliffe Woods, she always had a big smile on her face - and all the children really loved her dearly. Sending much love to Dominic, Emma and all who knew Carol xxxxx

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Emma Pollitt nee Tait wrote

Carol was such dear friend whom I met at Waterford House Evangelical Church when I was in my teens. Over the decades she continually encouraged me in my Christian journey. We would write or phone each year and share of God's goodness in our lives. A very much missed sister in Christ , but who will now be enjoying her room in heaven

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