Mortons Funeral Directors, Northfield (Head Office)
Mortons Funeral Directors in Northfield has a proud and established history. Formed by Albert Morton in 1898, the name of Mortons became synonymous with high standards of care for bereaved families throughout the Northfield and surrounding areas.
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
After Albert passed away in 1941, his wife Caroline took up the running of the family business until 1946 when their son Victor returned from service in the RAF. Victor maintained the high standards set by his father and continued to establish the business as one which could be relied upon to provide a level of service second to none. Victor and his wife Ivy had two sons - Grant and Miles - who were both destined to carry on the family tradition.
In 1982, as part of their development plans, Grant and Miles appointed Derek Case to assist them with the future development needs of Mortons. In the same year the Rubery office was opened, followed by the Cotteridge office some 12 years later.
By 2005 Derek Case had become Managing Director with a remit to steer Mortons in a modern and ever-changing world. His daughter, Sarah, had started working in a part-time capacity whilst completing her Law Degree. She joined in a full-time capacity when her studies were completed in 2005, thus starting another ‘family tradition’ albeit outside the original Morton family. Sarah now holds the position of Managing Director and is responsible for the day-to-day running of the company.
Mortons have recently purchased alternative vehicle companies and now own a wide selection of alternative funeral vehicles, Jaguar hearses and limousines, a Rolls Royce Hearse and limousine, a Mini Traveller Hearse, Morris Minor Hearse, an Austin Van hearse, Wheelchair accessible vehicle, split screen VW Hearse and bay window VW Hearse, with even more options available soon.
Mortons continue to make investments in their staff recruitment, training, and uniforms, together with improvements to their facilities and the vehicles they use. They have recently completed a major refurbishment of all offices, and remain focused on buying ethically, and British, wherever possible.
Mortons Funeral Directors in Northfield pride themselves on a rigorous in-house training program for staff and promise that your call will always be answered by a member of the team, with a duty Funeral Director available 24 hours a day.
What Families Say
AI SummaryMany families emphasise the respectful and caring approach staff show from the first contact through to the funeral day itself, noting how this compassionate manner eased them through an extremely difficult time. Families often describe how staff communicated clearly about each stage of the arrangements, answered their questions patiently, and ensured they felt confident in the plans being made.
On the day of the funeral, families frequently mention how smoothly everything ran, attributing this to the professionalism and calm presence of the team, which allowed them to focus on saying goodbye rather than worrying about logistics or procedures.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
-
NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Julie Douglas 15th Oct 2026
Mortons Funeral Directors go above and beyond, from first contact they are respectful, caring, helpful and very professional. They found the ideal celebrant for us who made my mothers funeral perfect from start to finish. They accommodated all of our needs. After my fathers funeral in 2021 with Mortons I would not have chosen any one else. They are definitely Gold Standard. Thank you
Laura Young 21st Sep 2026
Mortons Northfield branch, and in particular Neil, were absolutely fantastic. Neil was patient, understanding and kind when helping us arrange our Mum's funeral. He could not have been more helpful and was always available to answer any questions. Our guests commented on how brilliantly the funeral ran, which was all down to Mortons. I would recommend them to anyone and everyone without hesitation.
Sue Clarke 17th Sep 2026
Everything from beginning to end was perfect. The staff were always courteous and helpful no matter what I needed to know. I would particularly like to mention Selina who was my rock when I really needed support. Thank you all for helping me through the worst time of my life.