Mortons Funeral Directors, Northfield (Head Office)

5 David Collier 17th Jun 2026

The second occasion we have had the services for family with mortonsfunerals.every aspect is compassionate yet professional. The initial visit to mortons following the passing of my dad we met with selena ,every aspect of our wishes for a fitting send off for dad we discussed and when finalised left obviously sad but reassured by the caring manner of our meeting. We arranged to have a celebrant and can highly recommend Lauren Jones who conducted dads service perfectly following much discussion and liaising with myself.On the day of the funeral mike the driver of one of the vintage Rolls Royce vehicles, again of which I would highly recommend, explianed what we needed to expect and helped my elderly mom in and out of the car.The service was just perfect and Mike then took us to our gathering at a local hotel..when I visited mortonsfunerals to collect dad's ashes the receptionist who's name i didn't get was so understanding and compassionate.A rating of ten out of ten is fully justified and thank you to all involved.

5 Sue Richards 15th Jun 2026

From the moment I contacted Morton’s, their service was first class, and I felt very reassured. My husband was a Priest, and had taken thousands of funeral services, and he always rated Morton’s as the best.
I felt supported throughout, and on the days ( we took my husband into Church the day before the service) of the services, Sarah ensured I knew what was happening and why, and she guided me through gently. I was especially touched to be told that two of the bearers had requested to be involved in the service for John, as they had known him. It felt so personal. The team also looked immaculate, and my family commented on this. Overall, and in the circumstances, I could not have asked for better service, and would not hesitate to recommend Morton’s to others.
Thank you

5 Alison Moreland 15th Jun 2026

Mortons have wonderfully high standards and are so helpful. Not only in the preparation and guiding us through the process and options, but on the day itself. Nothing was too much trouble. The team on the day were so calm, respectful and professional. Their lead man guided us seamlessly through each step of the day. It allowed us to think of mum, and play our part in her send off, to focus on her, without having to worry any of the logistics as Mortons had that all covered. As a family we have used Mortons many times and would not hesitate to use them again.

5 Jacqueline Taylor 22nd Apr 2026

The service we recieved from Moretons was perfect, They made a very sad time so much easier for all the family.
All staff are professional, kind, caring and efficient.
All our requests will dealt with promptly and efficiently
They kept in contact with us through the whole process before and after
I highly recommend Moretons for a funeral.

5 Irene Halligan 27th Mar 2026

Professional and compassionate support throughout the whole experience.  It made everything so easy. Thank you

5 Elizabeth Horton 20th Mar 2026

The service provided by Mortons Funeral Directors when our mother passed away was excellent. All staff were kind and considerate and were able to offer extremely helpful advice and assistance as we made our plans. On the day of the funeral, everyone was so reverent and determined to please. The attention to detail was impeccable. Everything went totally as planned and I don't think anything could have been improved on at all.
The Order of Service booklets and memorial cards that were produced are so lovely and will be treasured by all of the family. I would highly recommend their services.

5 Tracey Whitehouse 5th Mar 2026

The service we received from the moment I made the initial call to Morton’s in Northfield was exceptional. At our meeting with them they were patient & understanding at was a very difficult and emotional time. They talked us through every stage & I felt extremely confident that my mother’s funeral would a fitting tribute to such a wonderful mum. Thank you so much to Steve and all the staff involved. 

5 Jane Workman 17th Feb 2026

Losing a loved one is a very sad & difficult time, but Mortons guided and helped us through the whole process of arranging Mum's funeral with ease. They are very professional, efficient and made sure everything went to plan and ran smoothly on the day of the funeral. We also used Mortons 10 years ago for Dad's funeral and they gave the same excellent service then. I would highly recommend Mortons as your Funeral Directors.

5 Nathan Williams 8th Feb 2026

We are incredibly grateful for the compassion and professionalism shown by the entire team especially Sarah. Everything was handled with care, dignity, and attention to detail.


The unique bespoke hearse made the service feel personal and memorable. We were supported throughout and wouldn’t hesitate to recommend Morton’s

5 Ellouise King 29th Jan 2026

During a very difficult time, Selena was truly excellent in  making the arrangements for my dad’s funeral feel so easy and so personal. 

Neil, who was in attendance on the day, was a calm, respectful, and provided a supportive presence. 

All in all, I would not hesitate to recommend Mortons to any family in need of a funeral director who offers such a truly personal and compassionate service.

5 Paul Furness 1st Jan 2026

Excellent compassionate service with very good communication 

5 Ping Ding 12th Nov 2025

Professional and perfect . All the stuff are nice and helpful.

5 Marie Gibson 11th Nov 2025

On behalf of my husband and myself I’d like to say that our funeral director (Neil Fretwell) has made a difficult time so much more bearable. His respectful, kind, caring nature was shown from the very first meeting and continued through out. We could not have gotten through this without him. 
He has shown respect towards our Father from start to finish and it was noted by all of our guests at the funeral. The professionalism and respect shown by Neil is a testament to Morton’s, and we will, and have already referred him to other friends and family. 
It was comforting to know that such a respectful person (Neil) along with other members of Morton staff, took the time, effort and care to ensure our father was looked after whilst in their care. 
We thank Neil from the bottom of our hearts for being a true gentleman and ensuring our difficult journey was made easier. 
Matt and Marie Gibson. 

5 Phil Carty 8th Nov 2025

The professionalism, compassion and understanding displayed by both Selena and the team during the cremation and burial of my brother made my journey much easier. My wishes were met completely and I am grateful for all the help given during this difficult time for my family. 

5 Penny Thompson 8th Nov 2025

Right from our first contact all staff at Mortons were kind and thoughtful. They were gentle and supportive and very understanding.
We as a family really appreciated thier professionalism and their genuine care of us all at a difficult time

5 Richard Boissonade 3rd Nov 2025

The service we had was excellent. From our first visit there to the service and beyond the service we received was 'above and beyond the call of duty'. Mortens treated us with such kindness and gave us great support during what is a very difficult time. I would really like to thank Mike Bennett and his staff especially on the day of the Funeral.I was very moved when he and Kathyrn Day who was the Celebrant gave my partner Clair words of comfort and support just before the service and offered to give one of neighbours a lift to the wake We have used Mortons before and I would recomend them to anybody

5 Mick Jones 14th Jul 2025

Great service with Mike Bennett leading the team. Highly professional, compassionate. Great care given to Sue's mom who is 96 years old. If we had questions they answered them and contributed to the solutions giving us great confidence in them
We have always used Mortons and this convinced us we were right.

5 Paul Handford 24th Mar 2025

My family used Mortons Funeral Directors in April 2020 for my late father. So impressed by the professionalism of Mortons, that following the recent death of my mother, the family asked Mortons to undertake the funeral arrangements again.
From the moment you walk in to Mortons Funeral Directors Offices in Northfield (Head Office), the whole environment gives one a sense of professionalism and purpose. Very impressive!
Greeted by a welcoming receptionist, my brother and I were met by Denise Williams the Funeral Arranger. Denise showed great empathy and went through the early stages of the funeral arrangements.
Throughout the funeral arrangements nothing was too much trouble for Denise. Highly professional and always communicating and updating me with the necessary information, including, as promised, the arrival of my mother’s body from the QE Hospital to Mortons, which was very reassuring.
On the day before my mother’s funeral, Neil telephoned me and informed me he was to lead the funeral cortege and that he wished to go through all the necessary details for the funeral. I.e. confirming the time of arrival of the cortege, the requested route to the cemetery, the order of service and chosen music and hymns. This was again very reassuring.
On the day of the funeral, Neil again explained, reassuringly, everything concerning the journey and the service and it must be said, Neil and his team were extremely smart in appearance, and with much empathy ensured our mother’s funeral service was a wonderful and memorable send-off! Thank you Denise and all at Mortons!

5 Charlotte Leppington 13th Mar 2025

I cannot thank all the staff at Motons Funeral Directors, Northfield enough for all.of their care, help and support whilst arranging the funeral for our Mom Margaret.
Their attention to detail and guidance was brilliant. Nothing was too much trouble, and they just made the process so easy in the most difficult of times.
I would not hesitate to recommend them.

5 Carol Hall 28th Feb 2025

We've used Morton's on 2 previous occasions and now, following the death of my father we had full confidence in their ability to repeat a wonderful level of service aligned to a caring and sympathetic approach to matters 'on the day'. We fully endorse and commend their work which they carry through in such a professional, thoughtful and considerate manner - through the whole process they made a sad occasion so much easier for us all to deal with. The whole team at Morton's are kind, thoughtful, professional and caring in every way. I would highly recommend them to see you gently through this whole process.

5 Joyce Powell 26th Feb 2025

We found ourselves in the unbearable situation where our dad died 3 days after my mom’s funeral. I did not hesitate to call Neil, who collected Dad out of hours and from that moment on anticipated what we wanted. Morton’s created a beautiful visual tribute which everyone commented on at the funeral.

5 Joyce Powell 26th Feb 2025

Mortons came out of hours to collect Mom and from that moment on looked after everyone and our needs. Neil was on hand to answer any questions and was compassionate and professional.

5 Siobhan Harrington 23rd Feb 2025

Morton's Funeral Directors have arranged both my grandparents funerals, and as a family we would highly recommend them.

Most recently regarding my Nan's funeral, they made the process as simple as possible. Right from the first phone call, when we arranged collection of her body, we found every person we dealt with at Morton's to be caring, compassionate and at all times professional.

We were able to book in a meeting with a funeral director when it suited us best. Steve was really helpful and informative, he also went to the effort of looking up the details of my grandad's funeral he had arranged in 2000 in case we wanted to mirror anything in my Nan's service. A extra special touch that really resonated with us. They helped us secure a date for my Nan's funeral and location that was special and relevant to the family.

We were kept up to date with everything and it was made really clear what decisions we needed to make and timescales involved. They accommodated multiple Chapel of Rest visits for different family members to say their goodbyes to my nan.

The day of her funeral everything seemed effortless, which is exactly what you want from a funeral directors, as the day should be about saying your goodbyes with no additional stresses. They treated her with respect and care on her final journey. It was a very fitting send off. I can't praise Morton's enough for what they have done for our family.

5 michelle smith 10th Nov 2024

"We received exceptional service from Mortons. 24 years ago, they provided outstanding care for our father, and because of that experience, we had no hesitation in turning to them again when our mother passed. The professionalism, empathy, and compassion they showed us during such a difficult time were truly remarkable. Their thoughtful attention to every detail made a challenging experience a little easier to bear. We are deeply grateful for the care and support they provided to our family."

5 Karen Gould 1st Nov 2024

Fantastic service and would highly recommend.  Selina was amazing and very impressed with moms funeral, from beginning to end