Co-op Funeralcare, Washington

55 reviews

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Co-op Funeralcare, Washington is an ethical and member owned funeral director, serving bereaved families in Washington and the surrounding area with care, respect, clarity and reassurance.

Latest Verified Reviews

Jessica Edmundson 22nd Jul 2021

Couldn’t fault them one bit. The whole team has been amazing from start to finish. Made the whole process stress free. Can’t thank them enough for everything they done for us 

Ronald Stoker 16th Jul 2021

Craig was amazing, ensured we had exactly what we wanted and kept us updated right along the way. He was able to answer my many, many questions whenever I called and that helped hugely. I cannot thank him enough. The girls in the Washington office (especially Sonia) were fantastic, nothing was ever a problem and when we visited Maureen they were on hand to help wipe away the tears and support us all. The day went perfectly and that is mainly down to Craig and the team who made such an effort to make sure it did! We cant thank you all enough and will definitely be recommending Coop Washington in the future!

Dawn Sarah McNeill 9th Jul 2021

Great service from start to finish. Informative, easy to speak to and professional. Even with COVID restrictions, they managed everything well and the whole day went smoothly. Very respectful service. They were always at the other end of the phone and if they couldn’t answer there and then would always get back in touch.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
New Fountain House, 12 Victoria Rd
Washington
Tyne and Wear
NE37 2SY

About Us

Co-op Funeralcare, Washington is an ethical, member-owned funeral director in Tyne & Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They're owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Washington can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco friendly alternatives such as bamboo, wicker or even cardboard.

Their Washington funeral home can provide a huge choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the worlds largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Washington, Co-op Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. The community is at the heart of every Co-operative branch.

Co-op Funeralcare, Washington in Tyne & Wear is open Monday to Friday, 9am to 5pm. If you need help outside of these hours there is a 24 hour phone service. Visiting hours on the weekend can also be arranged by appointment.

Call Co-op Funeralcare, Washington today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Jessica Edmundson 22nd Jul 2021

    Couldn’t fault them one bit. The whole team has been amazing from start to finish. Made the whole process stress free. Can’t thank them enough for everything they done for us 

  • 5 Ronald Stoker 16th Jul 2021

    Craig was amazing, ensured we had exactly what we wanted and kept us updated right along the way. He was able to answer my many, many questions whenever I called and that helped hugely. I cannot thank him enough. The girls in the Washington office (especially Sonia) were fantastic, nothing was ever a problem and when we visited Maureen they were on hand to help wipe away the tears and support us all. The day went perfectly and that is mainly down to Craig and the team who made such an effort to make sure it did! We cant thank you all enough and will definitely be recommending Coop Washington in the future!

  • 5 Dawn Sarah McNeill 9th Jul 2021

    Great service from start to finish. Informative, easy to speak to and professional. Even with COVID restrictions, they managed everything well and the whole day went smoothly. Very respectful service. They were always at the other end of the phone and if they couldn’t answer there and then would always get back in touch.

  • 5 Gavin Earnshaw 6th Jul 2021

    Everyone has been so very supportive and patient. You made everything seem very simple and took all of the stress of planning the funeral away. There was no pressure to sell anything more expensive and it was clear everyone we dealt with was more interested in providing an excellent service. We booked the funeral on the Friday and everything was done and paid for by the following Thursday. Thank you so much for everything.

  • 5 Alan Thirlaway 5th Jul 2021

    A difficult time made stress free and simple. Every aspect was explained and talked through. All carried out with discreet, professional expertise. Highly recommended.

  • 5 Shawn Day 5th Jul 2021

    The service was incredible for the information provided, the care and effort put in to get my nana looking the way she did and give her the send of she had was second to none absolutely amazing.

  • 5 Janet Hallam 5th Jul 2021

    Everything was organised very well, any questions we had were dealt with successfully & quickly. Attention to detail was great.  Claire, Alison & Sonia we’re great support.  I’d like to thank the driver of our car too. Gail More the celebrant was excellent and very caring. Everyone is excellent at what they do, making a difficult time easier to go through. Thank you

  • 5 Elaine Crame 28th Jun 2021

    Very impressed with service we received.  Can only praise the Caring nature of all staff involved thank you to everyone.  Big thank you to Simon who responded quickly when we had a query and also for his kindness and tribute to our dad on the way to the service

  • 5 June Heslop 21st Jun 2021

    every thing was perfect and nothing was to much trouble every one who attended said it was a lovely service

  • 5 Elgar Laird 21st Jun 2021

    Absolute first class service, my mother was so pleased with every aspect of my lovely dads funeral. 

  • 5 Stephen Gray 21st Jun 2021

    Excellent service the attention to detail and organisation was first class with David giving an outstanding compassionate performance 

  • 5 David Pluse 17th Jun 2021

    Professional and personal. Efficient and caring. From the very start of the process, the Washington team supported the family throughout with kindness, sympathy and efficiency - taking all of the pressure from the family while always keeping us informed and ensuring our requests were fulfilled. Nothing was too much for the team to provide. On behalf of the family, I cannot thank them enough.

  • 5 Paul Hutchinson 15th Jun 2021

    Excellent from start to finish, ladies in reception first class, Claire was amazing even our limosine lady driving was amazing everyone showed such care and empathy well done

  • 5 Alastair Cairnie Coates 14th Jun 2021

    Handled my family requests with great kindness and speed      Service throughout was professional and caring

  • 5 Barry Allen 7th Jun 2021

    Could not of asked for anything better Jacqueline had an amazing send off and looked absolutely beautiful you did us proud

  • 5 David Poulton 7th Jun 2021

    David and Simon were excellent together with Ann in the office. 

  • 5 Lynne Welsh 7th Jun 2021

    Extremely satisfied with the service we received. Kind helpful staff. Thank you so much Courtney and Claire

  • 5 Phil Baines 3rd Jun 2021

    All the support, care and professionalism you could want at such a difficult time.

  • 3 Christine Absi 19th May 2021

    We have used Washington funeral services twice . The first time for my father was excellent but the second time for my mother was disappointing. However the planning of it my Cortney as excellent ,   

    Matt Alderton replied
    Thank you for taking the time to let us know about the disappointing experience you had when you entrusted us with the care of your mother’s funeral. We would really appreciate you giving us the opportunity to listen to your concerns and investigate your complaint. Please get in touch with us at funeral.clientrelations@co-operative.coop. We are sorry to hear about what happened and this is not the level of service you should come to expect from us.
  • 5 Jan Old 18th May 2021

    I cannot praise Coop Funeralcare enough for their professional caring service. From the moment they first rang me they made me feel that everything would run smoothly and without stress and could not do enough to ensure that I was happy with all the family's wishes to ensure a perfect funeral. I received emails or phone calls to update me on any changes that I made and I was always made to feel I was aware and in control of the proceedings. A special thank you to Courtney French who was fantastic with organising everything with my mother and I. Having to organise a funeral is a stressful and sad time and yet Coop Funeralcare made me feel calm and in control knowing my dear family member who had passed away would be given the best and most respectful farewell I could wish for. I would never choose anywhere else now. Thank you so much

  • 5 Helen Anderson 15th May 2021

    Courtney has been extremely professional and supportive throughout. Also everyone at the funeral home have been lovely. I would also like to thank Lindsey Russell the Funeral Arranger who has been both helpful, patient and very kind in helping arrange the headstone. I cannot fault any of the staff and would like to thank all of them for making this process as painless as it can be. One last thing, every time I left a message asking either  Courtney or Lindsey to call me back they did. Thank you. 

  • 5 Peter Elliott 4th May 2021

    Funeral was beautifully organised and orchestrated by very nice, efficient, friendly and caring staff

  • 4 Annette Reay 4th May 2021

    Well Done by Courtney. Did all she said she would do. The administration left a little to be desired..

  • 5 Michael Dunn 19th Apr 2021

    We cannot speak too highly of the service and care received from Courtney and the staff at Washington.

  • 5 David Clark 19th Apr 2021

    Everything handled superbly excellent service from start to finish 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
New Fountain House, 12 Victoria Rd
Washington
Tyne and Wear
NE37 2SY

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Jessica Edmundson 22nd Jul 2021

Couldn’t fault them one bit. The whole team has been amazing from start to finish. Made the whole process stress free. Can’t thank them enough for everything they done for us 

Ronald Stoker 16th Jul 2021

Craig was amazing, ensured we had exactly what we wanted and kept us updated right along the way. He was able to answer my many, many questions whenever I called and that helped hugely. I cannot thank him enough. The girls in the Washington office (especially Sonia) were fantastic, nothing was ever a problem and when we visited Maureen they were on hand to help wipe away the tears and support us all. The day went perfectly and that is mainly down to Craig and the team who made such an effort to make sure it did! We cant thank you all enough and will definitely be recommending Coop Washington in the future!

Dawn Sarah McNeill 9th Jul 2021

Great service from start to finish. Informative, easy to speak to and professional. Even with COVID restrictions, they managed everything well and the whole day went smoothly. Very respectful service. They were always at the other end of the phone and if they couldn’t answer there and then would always get back in touch.

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