Manor House Funeral Services Ltd, Minster House

5 Adrienne Hughes 26th Sep 2020

A sensitive and supportive company with respectful and compassionate staff. 

5 Rowena Gilchrist 2nd Jun 2020

A respectful, professional service throughout the 3 week period from the passing of my mother until her funeral. Questions,needs ,advice were dealt with promptly and with great empathy for family members . Visits to the parlour were excellent and family felt supported. The team listened to and met all our wishes. The whole funeral day we were treated with compassion and respect and my mother was treated with the utmost dignity .Thank you Simon and everyone ❤️

5 Deborah Thirtel 8th Apr 2020

Absolutely fantastic service in these strange times. Mark & Chris could not have been more helpful or understanding. Great help with everything & so professional considering we couldn’t give my dad the send off we wanted. They went out of their way to make it as bearable as possible. Thank you so much. 

5 Stephen Laybourne 17th Mar 2020

Very helpful and friendly service from all

3 Tracy Robertson 3rd May 2019

Having previously used Manor House Funeral Services in 2007 for my father’s funeral when the service was excellent we decided to use them again for my mother’s funeral however we found the experience very different.   During an already stressful and emotional time we had several issues, telephone calls needed to be made several times as staff weren’t available, systems were being changed so there were issues with making payment, paperwork had names and address spelt incorrectly, particularly my mother’s name, despite being correct on the initial documentation.  Appointments were rescheduled when we had made arrangements for us all to visit my mother together in the chapel of rest, due to staffing issues.  We used funeral zone but the date of my mother’s death and my name were incorrect and required amending, again these were correct on the initial paperwork.  Fortunately the funeral itself went ahead without any issues.  I would find it difficult to recommend Manor House.