Robson & Stephens Funeral Services, Bridgwater

5 Janet Hawkins 15th Feb 2024

I could not recommend Mark Robson more, at the most stressful and upsetting time in my life, he was there to walk me through every step, and at my own pace .
Mark was kind, caring and considerate from the day my Dear husband passed until after the funeral and taking such care when returning the ashes to my home.
On the day, I was more than impressed with the arrangements, the beautifully presented Funeral pamphlet, presented to mourners upon arrival together with a little card seeded with spring flower seeds and a paper handkerchief, so thoughtful.
The photographic montage was so well presented together with my choice of music and the support given to myself and friends on the day of the funeral could not have been better.
Mark merits a 10/10 from me and 5 Gold Stars.
Submitted on behalf of Mrs Newport.

5 Darren Rossiter 12th Feb 2024

Friendly and professional from the beginning to end, made all the difference to what is always a difficult time, many thanks 👍

5 kim Williams 10th Feb 2024

These guys were absolutely amazing...they took care of everything...nothing was to much trouble for them..all very dignified..I would highly recommend this company...

5 Matthew Morris 5th Feb 2024

From the very first time I met Orlando,until the very last time I saw him, he was amazing in every aspect and detail both professionally and personally in arranging my mums funeral.
nothing was too much trouble, Orlando went above and beyond what I expected, even working from home on many occasions to make sure my mums funeral went smoothly.
On the day of my mums funeral my family and me were so happy how nice and organised everything was ,I  had many compliments from lots of the family even a few days after how nice the send off was.
Emma Britton the celebrant who took the service was so lovely.
I would recommend Robsons and Stephen’s to anyone, hopefully I won’t have to use a funeral director for a long time but this is the only people I would ever use.
Mr Matthew morris 

5 Graeme Galpin 18th Dec 2023

Would recommend them without hesitation. Mark and his team were wonderful and caring from day one.

5 Julie Searle 10th Nov 2023

The very best care and support I could ask for. 

5 Chris Knight 31st Oct 2023

I cannot say enough about Mark and his team, funerals are very emotional and confusing times, Mark has supported and guided us through this period with the utmost professionalism and compassion, my whole family wish to thank Mark and his team for the great send off for our step father Reg. 🙏🏻🙏🏻

5 Shaun Sparks 29th Oct 2023

Absolutely fantastic service 

5 Sarah Pople 21st Sep 2023

Thank you for such a caring, professional service. From the moment I rang Robson Stephens to inform them of Dave's passing, to even today, when we are a week after the funeral, the care continues. Mark and Orlando have been so caring, thoughtful, helpful, considerate and their professionalism has been outstanding.

I would have no hesitation to recommend this very professional, caring service to everyone - nothing has been too much trouble for them. At a time, when you are grieving for a loved one, the service and devotion received has been amazing. thank you so very much.

5 Christine Foster 25th Aug 2023

Very helpful understanding and professional

5 Susan Thompson 13th Aug 2023

I would definitely recommend these people  really kind and caring people at this very sad time 

5 Lis Riddle 26th Jun 2023

At a time that I truly didn’t know what help I needed, it was there for me along with compassion and love that helped beyond expectation. A funeral is so much more than the one hour that most people see and Robson and Stephen’s really made it perfect for us. I will forever say thank you 

5 Sue Maule 25th Jun 2023

From the moment I first spoke to Mark Robson I knew I had chosen well. Mark is dedicated, compassionate and caring. He supported me through the arrangements I needed to make, he organised the music, the flowers and also arranged a Celebrant for the Service. Marie, our Celebrant was wonderful, caring and so very kind to us on the day, and a beautiful speaker.
Nothing was too much trouble for these two. 

5 Adele Deverill 24th Jun 2023

The moment I reached out to Mark to take care of the sudden passing of my step dad and husband to my mother, nothing was to much trouble.
The compassion and care he showed to us as a family, was unbelievable.
We were guided by Mark every step of the way, he was so sensitive to our needs of our loved one I'm glad we chose him to take care and attention to our most precious loved one.
He helped liaise with the hospital, and guided us through the mind field of when someone passes and what to do.
I would have no hesitation to use Mark and his team to help us if we require his services again.
Thank you is not enough for what was a very painful time for us as a family, you just helped to make a difficult situation a little easier.

5 Grahame Newbould 14th Jun 2023

Very professional indeed,took care of Geraldine,when we wanted to visit her in the chapel,it was arranged with care,
We requested a hearse,they supplied a lovely silver one,with a lady driver,that was brilliant.thank you for being so caring from start to the sad finish

5 Anna Gasson 9th Jun 2023

The compassion and care you gave our family was outstanding. The dedication and professionalism out beats any other funeral directors known to me.  I can’t thank Robson & Stephen’s  enough.  

5 David Shaw 1st May 2023

Thank you to Mark & everyone for the support with my mum's funeral. Everything was handled in a friendly, professional & caring way. Mark was helpful dealing with problems that arose with delays in obtaining the necessary paperwork.

5 Rajandran Rajagobal 24th Apr 2023

Robson & Stevens Funeral Services were absolutely amazing. We needed to have the funeral at very short notice and Mark sorted everything out. He took all the pressure of us and got everything done. We especially loved his kindness and care throughout the whole process. He is a through professional from start to finish. We felt very well looked after. The premises was warm and welcoming, with all the latest tech, like streaming, music videos etc. On top of all this they were incredibly good value. We wholeheartedly recommend Mark and his team. They are superb.
Aoife & Raj

5 Scott Dennison 30th Mar 2023

From start to finish Marie and the team were fantastic. Can't praise them enough.
Many thanks x

5 Sylv Kerslake 7th Mar 2023

From the moment we met Marie and her team at Robson & Stephens, we knew we were in good hands.

Everything was done so professionally but still had care towards everyone's feelings.

Although it was hard saying goodbye, Marie made everything so easy to bear.

Marie took the service and there was not a dry eye in sight, everyone said it was a beautiful send-off.

Thank you so much for everything you did to help us give Cara the send-off she deserved and for the bookmarks with Cara's poem on them.

5 Kate Champion 2nd Mar 2023

I can’t thank Marie enough she was so supportive, caring and compassionate throughout the whole process and made planning the funeral one less stressful thing to deal with. She listened to all of our wishes, nothing was too much to ask and she really made the funeral personal to my uncle. 

5 Carole Smith 24th Feb 2023

I was very impressed with the personal service we had. Highly recommended their services. Couldn't do enough for us for this sad occasion. My father had a wonderful send off. Thank you so much Mark and staff.
Carole and Marcus Smith, Radi , Omar and Harvey.

5 Julia Deneen 13th Feb 2023

Mark Robson dealt with the arrangements in a clear and professional way. He answered all our questions sensitively and with compassion.
On the morning of the cremation everything ran smoothly, he helped to a make a very sad time easier to cope with. As a family, we are grateful that the whole process was handled so efficiently. Thank you Mark.

5 Claire Pettet 20th Dec 2022

I highly recommend Robson and Stephens funeral services.
Orlando and Marie both done an amazing job with both my dad and mums funerals.
Orlando supported us all the way through and was always there when we needed anything.
It made it easier to know that mum and dad where in such safe hands.
Marie is such a lovely careing lady. Her words were perfect.
A very professional and careing team where nothing is too much.

5 Susan Cameron 20th Dec 2022

Everyone commented on how good Marie was in the service and it was a very fitting service tailored exactly to my husband Dave - which everyone appreciated. Marie also made the whole process so much easier, providing great support - both practical and emotional. Nothing was too much and everything was possible. I can't thank Marie and Robson & Stephens Funeral Services enough. You made a very difficult time so much easier... thank you x