A.W. Lymn is a family-run funeral director firm serving bereaved families from Beeston, Chilwell, Toton and other communities around the Nottingham area.
Latest Verified Reviews
Jerry Hicken9th Jun 2017
Donna Conroy, who looked after the arrangements for us, was helpful, sympathetic and efficient. All the arrangements went very smoothly, all as planned. The funeral service was a fitting tribute to our mother. We felt securely supported in a situation which was for us inevitably unfamiliar and difficult.
Debbie Godber30th May 2017
The only reason I didn't give a 5 star rating is because my Father's funeral was a pre paid plan which he and my mother arranged 10 years ago. In the plan they requested,and paid for, transport to the Crematorium in one car for six people. This was because they wanted us to all be together on the journey. Unfortunately we were sent two 4 seater cars not one of the six seater limousines paid for in the plan. I had specifically requested the 6 seater as I wanted my daughter & son in law with me, my husband and son so that we could support each other at such a difficult time. However we were told that the 6 seater limousines were only available at an extra cost! This was very disappointing- we all felt that they should've honoured what was arranged in the plan.
On the day everything went smoothly and apart from the car issue I have no complaints whatsoever.
Mathew Emmonds26th May 2017
AW. Lymn provided an excellent service throughout. Thank you all
The on line obituary is a good idea but we found it rather frustrating to use.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
A.W. Lymn’s Beeston funeral home, conveniently located on Station Road near the town centre, has been serving local families since its opening in 1994. This branch is easily accessible for residents of Beeston, Chilwell, Wollaton, Lenton Abbey, Bramcote, Beeston Rylands, and Attenborough.
The funeral home is managed on a day-to-day basis by Funeral Conductor Alex and Funeral Arranger Ruby, who both ensure that every family receives compassionate and professional support. Oversight is provided by Senior Funeral Director Kirby, who brings extensive experience and a commitment to upholding the highest standards of care.
As part of A.W. Lymn The Family Funeral Service, a family-owned business established in 1907, the Beeston team continues to uphold a tradition of compassionate care, offering professional funeral services tailored to meet each family's needs during difficult times.
The Beeston funeral home is designed to provide families with comfort and privacy. Its facilities include:
- Customer parking for convenience
- A welcoming reception area for families to gather
- A private family room for confidential consultations
- Two visitation rooms for quiet reflection
- Cold room facilities for preservation
Donna Conroy, who looked after the arrangements for us, was helpful, sympathetic and efficient. All the arrangements went very smoothly, all as planned. The funeral service was a fitting tribute to our mother. We felt securely supported in a situation which was for us inevitably unfamiliar and difficult.
Chloe Lymn Rose replied
We are pleased that Donna offered such great support at this unfamiliar and difficult time, and that her helpful, sympathetic and efficient manner allowed you to create a fitting tribute to your Mother. We would also thank you for taking the time to leave this positive review.
4Debbie Godber30th May 2017
The only reason I didn't give a 5 star rating is because my Father's funeral was a pre paid plan which he and my mother arranged 10 years ago. In the plan they requested,and paid for, transport to the Crematorium in one car for six people. This was because they wanted us to all be together on the journey. Unfortunately we were sent two 4 seater cars not one of the six seater limousines paid for in the plan. I had specifically requested the 6 seater as I wanted my daughter & son in law with me, my husband and son so that we could support each other at such a difficult time. However we were told that the 6 seater limousines were only available at an extra cost! This was very disappointing- we all felt that they should've honoured what was arranged in the plan.
On the day everything went smoothly and apart from the car issue I have no complaints whatsoever.
Nigel Lymn Rose replied
Mrs Godber, Thank you for your kind and very balanced review. I am very sorry that the situation arose with regard to the six seater car. I apologise for this and accept full responsibility for the fact that my staff have misunderstood my instruction in regard to what to do in these situations. As you rightly say your fatherâs plan included a Rolls-Royce for six passengers. Unfortunately about a decade ago it became apparent that there would be no more Rolls-Royce six or seven passenger limousines produced and we as a firm had to decide in the long term whether our replacement policy would be to change the brand and to stick with six or seven passenger limousines such as Fords or Volvos, or whether we would maintain our tradition of Rolls-Royce vehicles in which case we would have to reduce to four seaters. We decided to do the latter and changed our pre-paid plans accordingly but for all those families that had an A W Lymn Plan and had been promised one six seater Rolls-Royce we provide a free upgrade to two four seater Rolls-Royces which is what happened in the case of your fatherâs funeral. My apologies are however due as whilst we still have some, albeit older, six passenger limousines you should have been afforded one of these if you had preferred it to the two newer vehicles. Clearly this will not always be the case but it should have happened on this occasion and It would appear that I had been remiss and not made this clear to the line managers of the staff members involved. I apologise unreservedly and confirm that this situation has been clarified with our staff to prevent this problem arising again. Thank you. Nigel Lymn Rose, CEO
5Mathew Emmonds26th May 2017
AW. Lymn provided an excellent service throughout. Thank you all
The on line obituary is a good idea but we found it rather frustrating to use.
Chloe Lymn Rose replied
Thank you for your high appraisal of the service provided by the team at Beeston. We are however sorry that you found the online obituary system frustrating. This is a relatively new system and we are working closely with the developers and so any feedback that you wish to provide about the issues you have experienced would be very welcome and would assist them with improving the system for others. Thank you.
5Richard Harper 24th Apr 2017
The staff were very friendly and looked after us with dignity and showed great support on the day off the funeral
Chloe Lymn Rose replied
We are pleased that Donna provided friendly, dignified support throughout this difficult time and would thank you for your kind words.
5Pat Moseley8th Apr 2017
Helped to make a very stressful time go really smoothly. Very helpful and obliging.
Chloe Lymn Rose replied
Thank you for your kind words, we are pleased that Donna's helpful and obliging manner made this stressful time a little easier for you.
5Graham Heath5th Apr 2017
A very professional service from the initial contact to the final day. The staff went out of their way to make sure every thing went smoothly at this sad time.
Chloe Lymn Rose replied
Thank you for your kind words, we are pleased that everything ran smoothly and that everyone you met went out of their way to make this sad time a little easier for you.
5David Hayes14th Mar 2017
Thanks to the whole team for doing such a wonderful and sensitive job of organising and conducting my Father's funeral - it was made to feel like a real celebration of his life and really couldn't have been handled any better. Thanks again!
Chloe Lymn Rose replied
We are pleased that Adrienne was able to make your Father's funeral a celebration of his life, and would thank you for your kind words about the wonderful and sensitive service she provided.
5Mick Saunders11th Mar 2017
Excellent in every way. As with my wife Pauline, the arrangements madefor our friend Paul Simmons were sensitive and professional, and completely met our high expectations. Every member of staff is hugely supportive of their clients at every stage.
Chloe Lymn Rose replied
I am sorry to hear that it has been necessary for you to require our services for a second time but would thank you for your very kind words about Donna. We are pleased that you found her and the rest of her team to be sensitive, supportive and professional and are glad that they were able to meet your high expectations.
5Gillian Haywood5th Mar 2017
Thank you so much to Donna and Jackie for all your help arranging my Fathers funeral . You provided an excellent service from start to finish and were really understanding throughout the whole emotional process My Father had the perfect send off thanks to you x
Chloe Lymn Rose replied
Jackie, Donna and the rest of the team at Beeston would like to thank you for these kind words. They are glad that they were able to offer support and understanding throughout and to give your Father the perfect send off. Thank you.
5Andrew McFarlane4th Mar 2017
I dealt with Donna at the Beeston branch. She was professional and sensitive to my requirements and guided me through the necessary paperwork.
She put me in touch with a nonreligeous celebrant who conducted the service with dignity and respect.
On the day of my mother's funeral the hearse had a mechanical problem, this can happen with classic vehicles. Donna was (at my request) in charge and swiftly informed us of the delay.
I was contacted by Mr Lymn, the proprietor and he apologised for doing so by email due to my living some distance away. He waived the cost of the floral tribute, which I felt was a generous gesture.
Lymn's is a highly respected Nottingham firm and they upheld the highest standards of professional conduct.
Nigel Lymn Rose replied
Mr McFarlane. Thank you for your very kind comments about the support that Donna and her team representing our family company in Beeston provided to you and your family in arranging and conducting your Motherâs funeral. I would also personally record my thanks for your kind understanding following the delay caused by the unforeseen mechanical problem with our 1960âs classic Rolls-Royce hearse. It really was much appreciated. Thank you.
5James Whitworth20th Feb 2017
Professional and human, took all the worry out of a sad time.
Chloe Lymn Rose replied
Thank you for your kind comments, we are pleased that Adrienne and Donna were able to alleviate your worries at this sad time.
5Ian Parker21st Jan 2017
So helpful, Professional, and I am pleased with the service they provided.
Chloe Lymn Rose replied
We are glad that you found Donna to be helpful and professional and would thank you for this lovely review.
5Philip Harris10th Jan 2017
I cannot express how professional, considerate and respectful all the Team at Lymn's Beeston have been in the organising and delivery of services at my Wife's recent unexpected and tragic Funeral.
A very special thank you must go to Donna Conway,Donna supported me all the way through planning Wendy's Funeral,she knew the importance to me to have things done a certain way and Donna made sure that our Funeral was the best send off anyone could have had.
I have the upmost respect for Donna as she delivered my Funeral wishes with out fuss or question and would without question. I would recommend Donna to anyone requiring these services with out question.
It was a pleasure and honour to walk with Donna at the front of my wife's funeral procession.
I cannot thank you all enough
Phil Harris
Chloe Lymn Rose replied
Dear Mr Harris, thank you so much for your kind, detailed and glowing review of the team and Beeston and in particular Donna. We are glad that she was able to support you so well during this tragic time and that all your wishes were carried out without question and would thank you for taking the time to leave this review.
5Chris Myatt21st Dec 2016
All handled very smoothly. Nothing to much trouble. Couldnt have asked for better
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review, we are pleased that the team at Beeston handled everything so well for you.
5Chris Hickling2nd Dec 2016
Very professional and very friendly staff. They took care of everything from the moment I booked the funeral. They were welcoming and kept in contact through the difficult period.
Chloe Lymn Rose replied
We are pleased to hear that the team at Beeston took care of everything so well for you and made you feel so welcome. Thank you.
5Lorina Parker 28th Nov 2016
We simply can't express how wonderful Donna has been throughout this difficult time Her support & guidance has meant that our Dad had the best care we could have wished for.
From start to finish the standard of service & professionalism demonstrated by Donna & the team has been commendable.
We can't thank them enough.
From the first
Chloe Lymn Rose replied
Dear Lorina, thank you for your wonderful words about Donna. We are sorry that your message appears to have been cut off towards the end but it is obvious how well Donna looked after you and your family and we are very grateful to you for taking the time to leave this lovely feedback for her.
5Kevin Collins27th Nov 2016
Thank you to all at Lymn's
Chloe Lymn Rose replied
Thank you for you high appraisal of Donna and her team at Beeston
5Sylvia Adcock26th Nov 2016
I can't thank Donna and her colleagues enough for the care they showed me and my family during June Thorsby (my sister in law) funeral, it was a very traumatic time for us and their kindness and support getting us through all the process involved was so fantastic.
They did all the paper work, guided us through the service, I can't say thankyou enough.
Sylvia Adcock
Chloe Lymn Rose replied
Thank you very much for your detailed and positive review of the way Donna and her team looked after you at this traumatic time. We are pleased that she was able to lighten the load and guide you through through the service. thank you.
5Caroline Keeton21st Nov 2016
Fantastic customer service.
Chloe Lymn Rose replied
Thank you for your fantastic review, we are pleased that everything went well following the recommendation of our services to you.
5Ian Hillier30th Oct 2016
Everything went like clockwork. A very professional and reliable service at all times.
Chloe Lymn Rose replied
We are pleased that the service provided by Donna, Richard and Tony meant that everything went like clockwork for you and we thank you for taking the time to leave this positive review.
5Hannah Parkin23rd Oct 2016
We had great service from your Beeston office especially from Donna. From beginning to end she was compassionate about our loss of my Dad & made us feel very comfortable at such a sad time. Thank you
Chloe Lymn Rose replied
We are pleased to hear that Donna and her team were able to make you feel comfortable at such a sad time and thank you for your kind words.
5Ann Brown22nd Oct 2016
Everything arranged professionally and extremely friendly. We thank you for your kindness and helpfulness.
Chloe Lymn Rose replied
Thank you for your positive review. We are pleased to hear that Emily and Richard were friendly and kind as well as being professional and helpful.
5Patricia Hopkinson15th Oct 2016
Excellent. Helped us through a diffucult time.
Chloe Lymn Rose replied
We appreciate you taking the time to leave this high appraisal of our service. Thank you.
5Malcolm Wilson8th Oct 2016
I would particularly like to express my grateful thanks to Donna Conroy for the very professional and sincere way in which she has dealt with the family and friends of Charles from start to finish. In all the arrangements and business that was required, her support has been of the highest order and she is to be commended on her warm and friendly manner. This has made a sad time all the easier to bare.
The whole team could not have conducted themselves any better, they were exemplary.
Chloe Lymn Rose replied
Thank you for your positive and detailed review and in particular your high appraisal of Donna and the manner in which she cared for you, your family and friends.
5Martin Butler5th Oct 2016
Hi all at Lymns. I would like to say a very big thank you for my mum Edna's funeral the whole funeral from the start to the end was an exceptional professional experience. Please pass on our thanks to all concerned for the way you looked after our family at such a difficult time. Thank you Donna.
Chloe Lymn Rose replied
I am very pleased to hear that Donna and the rest of her team looked after mum's arrangements for you so well and I have already passed your thanks on to her. Thank you
Address
Trent House, Station Road, Beeston Nottingham Nottinghamshire NG9 2AY
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Jerry Hicken9th Jun 2017
Donna Conroy, who looked after the arrangements for us, was helpful, sympathetic and efficient. All the arrangements went very smoothly, all as planned. The funeral service was a fitting tribute to our mother. We felt securely supported in a situation which was for us inevitably unfamiliar and difficult.
Debbie Godber30th May 2017
The only reason I didn't give a 5 star rating is because my Father's funeral was a pre paid plan which he and my mother arranged 10 years ago. In the plan they requested,and paid for, transport to the Crematorium in one car for six people. This was because they wanted us to all be together on the journey. Unfortunately we were sent two 4 seater cars not one of the six seater limousines paid for in the plan. I had specifically requested the 6 seater as I wanted my daughter & son in law with me, my husband and son so that we could support each other at such a difficult time. However we were told that the 6 seater limousines were only available at an extra cost! This was very disappointing- we all felt that they should've honoured what was arranged in the plan.
On the day everything went smoothly and apart from the car issue I have no complaints whatsoever.
Mathew Emmonds26th May 2017
AW. Lymn provided an excellent service throughout. Thank you all
The on line obituary is a good idea but we found it rather frustrating to use.
NAFD Member