Newark Co-operative Funeral Service

44 reviews

Newark Co-operative Funeral Service, Nottinghamshire, funeral director in Nottinghamshire

Call us to discuss your requirements

Call: 01636 552189

Latest Verified Reviews

Tom Darby 10th Aug 2019

Professional but friendly service 

Sheila Collindridge 14th May 2019

First class. Thank you for your courtesy and proffessionalism.

Steven Wright 19th Mar 2019

Very thoughtful and explained everything clearly 

Reviews

Location

Address
Roseleigh House, Beacon Hill Road
Newark
Nottinghamshire
NG24 1NT

About Us

Latest Obituaries

Peter Winduss

Nov 1959 - Jul 2019

Sheila Hough

Mar 1933 - Jul 2019

Jan Darby

Aug 1945 - Jul 2019

Karron Clarke

Jul 1969 - Jul 2019

View more

Verified Reviews

Verified Reviews

  • 5 Tom Darby 10th Aug 2019

    Professional but friendly service 

    Carol Bellamy replied
    Dear Mr Darby Thank you for the praise for Newark's team. I am pleased they were able to deliver a professional service but with a caring feel. Please be assured I will pass your thanks on to the whole team Kind Regards Carol
  • 5 Sheila Collindridge 14th May 2019

    First class. Thank you for your courtesy and proffessionalism.

    Carol Bellamy replied
    Dear Mrs Collindridge Thank you for taking the time to thank our Newark team, I will ensure they receive your kind words. We endeavour to always help families through this most difficult of times. Please do let us know if there is anything else we can do to help Kind regards Carol
  • 5 Steven Wright 19th Mar 2019

    Very thoughtful and explained everything clearly 

    Carol Bellamy replied
    Dear Steven Thank you for your review, I am pleased that the team took care of you and your family, ensuring you were guided through each, often difficult step during the arrangement of your loved ones funeral. Please do not hesitate to contact them again if you have any further questions Kind Regards Carol
  • 2 Judith Wilcox 20th Feb 2019

    We were very disappointed with the level of support we received from the Newark Coop Funeral Services. Apart from the one visit to our home - even then important documents were missing - that's the only personal contact we had. We had to contact the Newark Coop at all times to find out what was happening. Even on the day of the funeral Judith had to ring the Coop to describe herself to Mark to make sure that he would recognize her! We sent an email as requested to the Funeral Directors who didn't even have the decency to reply. My father in laws funeral was organised by Gills and we felt that the level of personal service was far superior to that received from Newark Coop - and they were cheaper as well. This was a difficult period for Judith who was grieving for her mum and this could have been made more bearable with a sympathetic and caring service from the Funeral Directors. So we were very disappointed and will be asking for a reduction in price. We will say that we were very pleased with the services we received from the Civil Celebrant who was very caring and professional and always kept us informed and in contact at all times.

    Carol Bellamy replied
    Dear Mrs Wilcox, Thank you for taking the time to talk to me again today. Firstly please accept my sincere apologies for your disappointment with the support we gave you and your family at this most difficult of times. I have spoken to the whole team and can assure you they are saddened to have caused you any further upset. With the concerns you have highlighted regarding a home arrangement we are looking to have our funeral director make another visit to introduce their selves fully to the family. This will ensure families do not feel the stress you did at that time. We always take feedback very seriously and see it as an opportunity to train and review the performance of my team. I am pleased the funeral celebrant delivered a lovely service reflecting the life of Renee. Please do not hesitate to contact me if you have any further questions. Kind Regards Carol Bellamy, Branch manager
  • 5 Maureen Tur 20th Feb 2019

    I was really impressed with the service that I received. Thank you for the kind consideration of my wishes regarding the lead up to the burial of my father in law. The funeral was a celebration of his life and we are extremely pleased with the service that we recieved.

    Carol Bellamy replied
    Dear Mrs Tur Thank you for entrusting Wolodymyr into our care. We try to make every funeral as personal as we can and follow your wishes for your loved one. I am pleased we were able to make this difficult time a little easier for you and your family. Thank you again for your kind words and please call our team if we can be of any further help Kind regards Carol Bellamy
  • 5 Julie Lowe 29th Nov 2018

    professional service from start to finish from kind and understanding staff.

    Carol Bellamy replied
    Dear Julie Thank you for your kind review, at such a difficult time you must have so much to think about and I hope our team helped you. And to take time to thank us is greatly appreciated Regards Carol
  • 5 Linda Wilson 7th Nov 2018

    professional understanding & kind

    Carol Bellamy replied
    Dear Mrs Wilson Thankyou for your review. I am pleased the Newark team helped you through this difficult time. I will pass on your kind words to the whole team Kind regards Carol
  • 5 Tina Wilsher Betts 22nd Oct 2018

    Made the whole process more bearable, would recommend

  • 5 Karl Else 18th Sep 2018

     

    Carol Bellamy replied
    Dear Mr Else Thankyou for giving our Newark team a five star review. I will ensure the whole team receive your thanks Kind Regards Carol Bellamy
  • 5 Kevin Robb 27th Aug 2018

    Very professional and helpful at a very difficult time.

    Carol Bellamy replied
    Dear Mr Robb Thankyou for entrusting your loved one into our care. It was a privilege to help you and your family at this sad time. Please do not hesitate to contact us at our Newark funeral home should you need any further support Kind Regards Carol Bellamy
  • 5 John Iveson 24th Aug 2018

    Very friendly, efficient service. Did my Mum proud. Happy to recommend them.

    Carol Bellamy replied
    Dear Mr Iveson, thankyou for your kind review. We try to give your loved one the service you want for them and if we did Mrs Iveson proud that is what we aim for. Please be assured we are here to help you any way we can Thankyou Carol
  • 5 Jeanette Ayre 18th Aug 2018

    At a time when your heart is broken, I found the whole team to be supportive, professional, kind and accommodating.  From the initial phone call to the funeral day, we felt a sense of kindness and exceptional respect from everyone.  As a family who adored their father/husband I can not thank you all enough for everything! You made a difficult situation very easy by the wonderful way you helped us.  Thank you all for everything you did for a grieving family.  

    Carol Bellamy replied
    Dear Mrs Ayre, may I thankyou for your kind review of our team here at Newark. We do endeavour to be totally professional in all we do but still ensuring we respect you and all your family in a sensitive manner. Please do let us know if there is anything else we can do for you. Thankyou again Carol
  • 5 Hall Sam 18th Jul 2018

    From the initial contact with your services Myself and family have been treated with the utmost care andrespect nothing was too much trouble any questions were explained fully ,everything was organised for the funeral down to the last detail which all who attended agreed what a beautiful service it was ,all in all  a most professional service executed to perfection On behalf of myself and family a very big and heartfelt Thank you to all concerned. Sincerely  R Hall.

    Carol Bellamy replied
    Dear Mr Hall Thank you for your kind response, it was an absolute privilege to take care of you and the whole family at this most difficult of times for you all. We aim to be professional in all we do, but with a very personal feel. If we have made the loss of Nan just a little bit easier for you that is thanks enough for us. I will ensure the whole team have your gratitude passed on to them personally. Please be assured your kind feedback helps us to ensure the funerals we take in the future help other families in the same way too. Kind regards Carol Bellamy
  • 5 Diane Aldridge 2nd Jul 2018

    They were very kind to all

    Carol Bellamy replied
    Dear Mrs Aldridge Thankyou for your comments on Roger's funeral. We always aim to make the journey for you and all your family as dignified and respect as we can. I hope our team's kindness made this a little easier for you at the most difficult of times, but please be assured we are still here to support you for any needs you may have in the future Kind Regards Carol
  • 5 Stanley Bamber 30th Jun 2018

    Very professional and caring service. Thank you to mark for his help and advice. He was always there at the end of the phone. The funeral went like clock work. Thank you all so much

    Carol Bellamy replied
    Dear Mr Bamber Thankyou for your kind words, we all work together to be helpful and professional in all we do at your time of need. Thankyou for the entrusting your loved one to us. I shall ensure all the team receive your praise especially Mark Kind Regards Carol
  • 5 Kathleen Bulman 29th May 2018

    Everthing went to plan. Staff very understanding and suportive.On this sad occation

    Carol Bellamy replied
    Dear Mrs Bulman, Thankyou for your review, it is very much appreciated and will be passed on to the whole team. It was a honour to care for you and your family at this sad times Thankyou Carol Bellamy
  • 5 Julie Welby 22nd Apr 2018

    Everything was as it should be.  Nothing was to much trouble.  First class

    Carol Bellamy replied
    Dear Julie Thankyou for your kind words, they really do mean so much to us all. I will pass them on to our whole team Kind regards Carol
  • 5 Michael Smith 20th Apr 2018

    Very pleased with the service given by the Co-op from the time I made my visit to arrange the funeral , the day itself and the final day when I collected the ashes. I could not praise the staff both at the premises and those involved in the day of the funeral.

    Carol Bellamy replied
    Dear Michael Thankyou for entrusting us with the care of Kathy. Also thanking us for the whole team's involvement, it will be passed on to the whole team Kind regards Carol
  • 5 Christine Pegg 20th Mar 2018

    A dignified and highly professional service from start to finish . Mark and his staff helped make this difficult time a little bit easier for us and we cannot thank them enough .

    Mark Robinson replied
    Dear Christine, thank you very much for the 5 star review. It is always nice to get some praise. I will certainly pass your thanks on to all the members of the Newark Team. Stan and Ollie behaved on the day, a lovely pair of horses to draw the hearse. Kind Regards Mark Robinson.
  • 5 Julie Gilbert 12th Mar 2018

    Very good all done the up most  respect 

    Mark Robinson replied
    Thanks for your review Julie it was a pleasure to be of assistance during this difficult time. I will pass your comments on to the Newark team. Kind regards Mark Robinson
  • 5 Fran Taylor 27th Feb 2018

    Mark was the person I had most contact with but everyone was thoughtful and emphathic in everything they did, I would not hesitate to recommend their service.

    Mark Robinson replied
    Hi Fran, Thanks for the review and the kind words, I will pass on your comments to the team. It was a pleasure to be of assistance at this difficult time. Kindest regards Mark Robinson ( Branch Manager)
  • 5 Ivorine Redmond 13th Feb 2018

    Thank you very much for the kind way you looked after my uncle. I was very pleased. I will always talk about your company. Thank you very much. 

    Mark Robinson replied
    Thank you for your review, I will pass your comments on to the Newark team members. Kind regards Mark Robinson, Branch Manager.
  • 5 Terence Woolnough 18th Dec 2017

    Well organised,made me proud

    Mark Robinson replied
    Thank you for your kind review, we are pleased you were satisfied with our service. I will pass on your comments to the Newark Team. Regards Mark Robinson (Branch Manager)
  • 5 Bernard Watkins 16th Dec 2017

    Mark and his team were outstanding. Making a difficult occasion run smoothly thankyou

    Area Manager replied
    Mr Watkins, thank you so much for your kind comments, I will ensure that they are passed on to Mark and the team at Newark. Kind Regards, Danny Doherty (Area Manager).
  • 5 Sally Sillery 19th Nov 2017

    The service we received from the Co-op was extremely professional. They kept in contact with us during the process and everything on the day went like clockwork.

    Mark Robinson replied
    Thanks for your review Sally, its good for the team when we get such positive reviews. I will certainly pass your comments on. Many thanks Mark Robinson (Branch Manager)

Address
Roseleigh House, Beacon Hill Road
Newark
Nottinghamshire
NG24 1NT

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Tom Darby 10th Aug 2019

Professional but friendly service 

Sheila Collindridge 14th May 2019

First class. Thank you for your courtesy and proffessionalism.

Steven Wright 19th Mar 2019

Very thoughtful and explained everything clearly 

Reviews