Co-op Funeralcare, Blyth

5 Jan Marley 9th Apr 2024

From start to finish the co-op gave a brilliant service and I would highly recommend them. At this sad time of bereavement the whole team that we met were compassionate, understanding and guided us through the process without any problems.

5 Michael Priest 8th Apr 2024

From start to finish everything was perfectly planned. No detail was too small for them. A credit to the profession. . 

5 Joanne Patterson 25th Mar 2024

From start to finish they were very professional and kept in touch with us every step of the way.

5 Stephen Roden 19th Mar 2024

Outstanding service from the start of the process, supporting us during the journey through to the end. Highly recommended 

5 Carol Hartshorne 28th Feb 2024

Chris was very professional, sympathetic and respectful in his handling of what was a difficult time for us. He explained everything clearly and made sure that the funeral went smoothly. I was pleased that he was there for us.

5 Trevor Foster 26th Feb 2024

Kind and sensitive staff at bedlington branch, massive thank you in particular to Chris and Emma and their recommendation of the humanist Dale.

5 Mary Wylie 21st Feb 2024

Lovely, friendly, sympathetic experience from start to finish. Straightforward with no pressure for extras.
Gary was always on hand. The staff at the parlour were so kind and respectful every time we came to see Iain.
I made many changes to the Order of Service without being made to feel that I was being a nuisance.
The whole family sends our thanks.

5 Dorothy Mcdonald 12th Feb 2024

Professional service handled with utmost respect and dignity

5 Helen Hepple 12th Feb 2024

I thought services provided by the COOP funeral care was excellent and very supportive. The funeral director Gary, was so professional and empathetic.

5 Steven Storey 5th Feb 2024

Very profesional, a lovely staff & a wonderful service. Did my Mam proud on all aspects. Brilliant, Friendly & kind people.👍👍

5 Rikki Fyfe 26th Jan 2024

Amazing service as always from Gary and the team and gill Atkinson was a class act and made the service very special 

5 Gary Bagnall 23rd Jan 2024

An excellent service provided by the team at the CO-OP from their first visit at my mams home to dropping us off after the funeral. Thank you all very much for showing my mother and the family show much respect and compassion. Nothing was a problem. Thank you all 

5 Elena Eke 22nd Jan 2024

Very good service,helped in sad time,I thank you

5 Glenda Benn 22nd Jan 2024

Excellent service and communication from beginning to end. 
Gary was our point of contact, he was professional and approachable. 
Thank you to all involved before and on the day of the funeral. 

5 Tanya Coxon 21st Jan 2024

I cannot praise highly enough the support we have received a family from Chris Phillips from Blyth Funeralcare.  This was the first time I had arranged a funeral and it was a daunting thought as I did not know what to do or what to expect when arranging the funeral for my beloved Father William Robert Barber.  However, I need not to have worried, because Chris was a pillar of support and strength.  During the funeral planning, Chris talked the family through the steps we had to take and all the options which were available.  All of which was done in a calm, informative and patient manner.  Chris then made daily telephone calls to myself, ensuring I was clear with what had to be done, and offered any support, and at the start of each telephone call, he asked after myself and the family, which showed an enormous level of support and compassion. This was an extremely difficult time for the whole family, but Chris made the whole process seamless and we cannot thank him enough for the care and compassion he showed.  The funeral was flawless and it was carried out with grace and would have been exactly what my Dad would have wanted.  Thank you.

5 Kevin Falcus 15th Jan 2024

*****

5 Janice Goodman 8th Jan 2024

Friendly, helpful service from start to finish. Kept informed and was guided through the whole process with with kindness. Top professional service provided.

5 Shirley Lloyd 2nd Jan 2024

From the very first contact with Co-op Funeralcare both in the Blyth branch and especially Lisa from the Cramlington branch, who was with us on the day of my Mam’s funeral, I couldn’t have wished for a more excellent service. Their kindness and thoughtfulness meant so much to me and my sister during such a sad time and the way in which they had taken care of my Mam was so touching. I couldn’t have hoped for a more beautiful send off for her.

1 Stephen Greer 2nd Jan 2024

We were not informed that Jennifer had been collected from Rake Lane (14/12/2023)and was in your care. We had to call in to Blyth office 5 days (18/12/2023)after she was collected to see where she was and if any Cremation details were available. Only then did we get to know that she had been collected and the Cremation had been arranged for the following Wednesday (20/12/2023). We were told her ashes would be available for collection 24 - 48 hours after cremation. We had no contact from your office. I ended up having to ring the on call service on the Saturday (23/12/2023) only to be told the Ashes were still at the place of Cremation, which meant that our daughters ashes spent the Christmas period out in the middle of no-where instead of being at home with us. We eventually received a call one week after the Cremation had taken place to tell us the Ashes were available for collection. So, all in all, not a good experience. I only hope others are treated with more respect.

5 Anne Winstanley 18th Dec 2023

The help and service I received was excellent. Very pleased indeed with all aspects.

5 Pat Brown 18th Dec 2023

Excellent service and the people who organised the funeral were great 

5 Linda Watson 18th Dec 2023

Very caring and professional service from Chris and the team, really appreciate everything 

5 William Robe 11th Dec 2023

Very professional and compassionate service received from the COOP funeral staff. A particular thanks to Gary for his regular telephone calls to update the family and to offer ongoing support, pre and post funeral.

Many thanks

5 Karen Williams 27th Nov 2023

From initial contact right through to the funeral we were kept fully informed in the planning, arrangements and conduct of the funeral at St Bede's and cremation at Cowpen cemetery.
Thanks especially to Lisa who did most of the organisation and getting things booked and in place inline with our wishes.
And on the day to Gary and his team for their professional conduct,advice and support.

5 Eveline Allison 13th Nov 2023

Very caring, compassionate & understanding. Followed our wishes to the letter. Perfect. Thank You.