Thornalley Funeral Services, King's Lynn

5 Roslyn Williams 30th Oct 2022

Excellent service from start to finish, very professional friendly staff. As this was the first funeral I’ve had to arrange I was unsure of what to do , I was guided through everything with ease and everything went smoothly 

5 Michael Chalke 29th Oct 2022

Every single individual was exceptionally sensitive and caring during all our interactions. We cannot complain about a single part of their service and sensitivity when handling finances and the services they provide.

5 Tara Bone 28th Oct 2022

Thornallys have been amazing at such a difficult time. They have gone above and beyond to help arrange and make plans for the funeral and get us through this process. 
Peter looked incredible and they have looked after him so well, and for this we are so grateful. 
I cannot Thank them enough for everything they have done for us. 

5 Jane Veitch 27th Oct 2022

Very kind and helpful support from all concerned. Special thanks to Lorraine for her efforts in securing the death certificate on time.
We also appreciate the way the bearers coped with the extra difficulty of the woodland site.

5 John Smith 26th Oct 2022

very good helped with all our questions supported us through a difficult time

5 John Fysh 25th Oct 2022

We could not have asked for more excellent service from the first step into your office. caring helpful staff,and very good advice.The whole service was carried out with such dignity.Thank you so much,regards John,Stephen,and Peter Fysh.

5 Myra Barrett 25th Oct 2022

Thank you so much your staff at the front desk are so kind and helpful.
Our funeral for our mum and nan was beautiful so much appreciated ❤

5 Anna Tsaplina 25th Oct 2022

Good service

5 Elsien Lagerman 23rd Oct 2022

My Mum and I are so impressed with Thornalley. Steph has been fantastic; caring, kind, proficient, and lovely to work with. Everything went to plan, and we couldn't have asked for more in any way. Thank you for helping us through this very difficult time.

5 Paul Burdick 23rd Oct 2022

The entire staff I met were absolutely professional also kind , considerate and efficient. 
Their advice was very welcome at this difficult time. Amazing attention to detail, everything went perfectly and as we requested, they can be totally trusted to do their utmost for you and your loved one. God bless them .  Highly recommended, also very competitive.

5 Sharon Groves 22nd Oct 2022

Excellent service 

5 Amanda Travis 21st Oct 2022

Fantastic service and such compassion at a really difficult time. Have used them in the past and their service never falters

5 Sharon Seymour 20th Oct 2022

Very friendly and caring, no pressure they made the whole process straightforward.

5 Jacqueline Bouic 19th Oct 2022

Everyone at Thornally was kind, respectful and very helpful to us. Nothing was to much trouble, which meant a lot to us at this difficult and emotional time.

5 Marguerite Morris 19th Oct 2022

We would like to express our thanks for Thornalley's excellent service and the care they took over my husbands funeral. Everyone we spoke and dealt with were very professional and caring and made a very sad time that much more bearable. We would have no hesitation in recommending their services

5 Keith Burman 17th Oct 2022

Thornally funeral services were excellent. They looked after me when my husband passed away in a very professional manner. The funeral was conducted exactly as my husband and I wished. They were respectful at all times. I trusted my husband to their care and I was happy We chose them to do this for us. 

5 Irene Collison 13th Oct 2022

Very professional

5 Phillip Bone 10th Oct 2022

TFS took care of everything, down to the smallest details from day 1. Totally professional, attentive and considerate throughout. Would not hesitate to recommend them. 

5 Jennifer Drown 6th Oct 2022

Couldn't fault the service I received..very efficient, very caring,made things easier for me,at what is obviously a difficult time. Thank you.

5 Patricia Tregoning 5th Oct 2022

I have no words to thank Mr Ray and Andrew Thornalley enough for their kindness, professional efficiency and guidance when, on top of the shock and sadness of my cousin passing away suddenly, I was in turmoil, facing decisions and formalities which seemed daunting.

Every person I spoke to at Thornalley Funeral Services was helpful and so very kind. Every question answered every doubt clarified. Thank you immensely to you all. It is invaluable to be able to rely on a firm like you in a time of distress.
On the day of the cremation, every detail was impeccable. Mr Ray Thornalley, with the aplomb of an experienced professional, all the dignity in the world, and thoughtfulness that shows he is a lovely human being, reassured us all, put us at ease and ensured that every aspect of the funeral went beautifully well. Thank you very much indeed.

5 Sandra Woodbridge 3rd Oct 2022

Very caring, such lovely people.thankyou so much all of you.

5 Paul Emmerson 2nd Oct 2022

A very good service from start to very much appreciated thank you so much Paul 

5 James Kinghorn 1st Oct 2022

Highly professional, caring and considerate at all times. Recommended.

5 Donald Bruce 1st Oct 2022

Very helpful and the advice given was the key to a very organised procedure.
Your expertise made a stressful time much easier.
Regards
Don

5 Caroline Hill 30th Sep 2022

Thornalley Funeral Services were absolutely excellent in every particular . From the outset they treated me ( the widow organising the funeral ) with sympathy and respect . The Funeral Director came to see me at home within a day of being appointed . He took me through the details of what I wanted in the funeral service , hymns , readings , flowers etc , making helpful suggestions as we went along and showing me examples of what was available such as different types of  layout , script etc for the Order of Service Sheets  . He suggested ordering more Order of Service Sheets than were needed for those attending the service so that family and friends who could not attend the service could see what hymns and  readings were comprised in the funeral service .. A suggestion I took up .

At every stage of the planning Thornalley kept me updated with what they were doing and what would happen next and when , from liaising with the vicar  conducting the funeral service to liaising with the hospital where my husband died within 12 hours of being admitted to A&E. The hospital had handed me the clothes and personal effects he was wearing ( eg. wrist watch ) when he was admitted to hospital after his death . They had missed the fact that he was wearing a ring on his little finger of his left hand . Thornalley spotted this when they went to the hospital to collect my husband’s body and to move it to Thornalley’s mortuary and they handed the ring into the Bereaved Relatives Office at the hospital so I could collect it and they phoned me to let me know that they had found the ring and had handed it in . Had they not done so the ring would have been incinerated when my husband ‘s body was cremated . The ring is of great sentimental value , having been worn by my husband’s grandfather and father before him .

At the funeral service the Funeral Director , pallbearers and hearse were immaculately turned out . All the members of the congregation were very impressed by them and remarked on them in their comments to me afterwards about the funeral service .

Thornalley are a long established family owned and run firm with years of experience in organising funerals and it shows .