Thornalley Funeral Services, King's Lynn

1378 reviews

Independent family funeral directors in King’s Lynn, serving bereaved families throughout Norfolk with dedication and pride.

Latest Verified Reviews

David Pemberton 18th Jun 2023

There for me every step of the way.

Sheila Boyle 16th Jun 2023

Very helpful and efficient. Excellent service. Would definitely recommend them. 

Lorraine Louro 16th Jun 2023

Andrew and team were very efficient nothing was to much trouble they ring to see if everything was ok even on the morning of my mum's funeral which was very much appreciated La Louro

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Austin St
King's Lynn
Norfolk
PE30 1QH

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01553 601369

About Us

Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.

The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.

No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.

Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.

Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 David Pemberton 18th Jun 2023

    There for me every step of the way.

  • 5 Sheila Boyle 16th Jun 2023

    Very helpful and efficient. Excellent service. Would definitely recommend them. 

  • 5 Lorraine Louro 16th Jun 2023

    Andrew and team were very efficient nothing was to much trouble they ring to see if everything was ok even on the morning of my mum's funeral which was very much appreciated La Louro

  • 5 Lisa Walker 16th Jun 2023

    Our family experience with Thornally has been excellent from the start very supportive and helpful.
    Many thanks

  • 5 Helen Maskell 16th Jun 2023

    Dealt with in a professional and sympathetic manner. All staff have been trained to deal with people at this difficult time. I would use them again without a doubt.

  • 5 Michael Lewis 16th Jun 2023

    Very excellent service could not have done more, only thing was I never received Gmail of service, allso incorrect age in news paper which were both sorted .Thank you for your service. Michael

  • 5 Diane Frary 16th Jun 2023

    Excellent service always wouldn’t go anywhere else for sorting funerals polite friendly and always there if in doubt 

  • 5 Laura Funnell 15th Jun 2023

    They are the best xx

  • 5 Rebecca Robinson 14th Jun 2023

    Kind, Understanding, Helpful and Respectful. Everything you could wish for at such a sad time.

  • 5 Donna Potter 13th Jun 2023

    The care shown to myself & my family at such a difficult time was amazing. From the first visit it felt like my Dad would be in safe hands. Every call I received, every conversation I had it was always your Dad he was never just a person. Every detail was taken care of with such thoughtfulness. I would highly recommend Thornalley even down to receiving the final bill a lovely little extra touch is included in the envelope. 

  • 5 Christine Smart 13th Jun 2023

    I have no hesitation in rating Thornalley Funeral Services as excellent. Their service was faultless and would recommend them to others. I found them caring, reliable and reassuring, staying in contact every step of the way.

  • 3 Norah Knowles 12th Jun 2023

    Communication could be a little better, good introduction at first, but some unaswered emails and more clarity required about what is being done and by who. Not clear how much time was available to us at crematorium, felt a little rushed out, we were 5 minutes late admittedly - hope this helps you with future clients

    Andrew Thornalley replied
    In response to your review, I will answer the points below:

    Firstly, we are sorry that you don’t feel you received a 5* service from us. After looking through our mailbox I can see every email was replied to, this is something we always do, but I think the confusion may have been that we received emails and telephone calls from yourself, your brother and also from your Mother giving and changing instructions that maybe you felt you didn’t directly receive all the information personally from us. However, I can ensure you everything was done as asked.

    At the time of making Dad’s funeral arrangements with your Mother and brother, Mother asked us to order the coffin spray. This is something we don’t normally do but to help, we arranged this for her. Obviously, you were not aware of this as you ordered your own coffin spray from the same florist and cancelled our order.

    With regards to the Crematorium, the service chapel has to be cleaned and tidied between each service and we have to be very much on time due to the following funeral directly after us and for subsequent funerals for the rest of the day. Due to us starting approximately 12+ minutes late we had to be very aware of this, although your Father’s committal service was still the same length of time it would have been had we commenced on time.

    If there are anymore concerns, please do not hesitate to contact us as we want to know and are always on the end of the telephone for you.

    Take care and regards to all the family.
  • 5 Victoria Day 11th Jun 2023

    The service was excellent and I felt that nothing was too much trouble. The staff were very approachable and the whole thing was carried out in such a caring way. I knew my dad(and also my mum)were in very capable hands which was a great comfort to us all.

  • 5 Jayne Adkins 9th Jun 2023

    We cannot fault the service we received from the whole team, from our initial enquiry through to the funeral itself. We were given time to make our decisions and Andrew was always there to give us any help we needed, as were other staff. We felt we were dealing with friends rather than a business.

  • 5 Justin Tyler 9th Jun 2023

    Excellent service, professional care and easy to deal with. Would highly recommend.

  • 5 Tony Mowles 4th Jun 2023

    From our first phone call, through planning meeting and then the funeral day itself, Thornalleys were professional and caring throughout, couldn't recommend them highly enough.

  • 5 Brenda Taylor 4th Jun 2023

    The attention to detail was impeccable, so respectful & kind. Each part of the process, explained, with guidance on the parts you perhaps wouldn't even think of, while in the moment. The whole family were impressed by the whole of the team involved. The planning stage was made much easier, as each decision for the family was given time, even for phone calls to family unable to attend.
    I cannot thank them enough for making a very difficult day into something memorable & very special.

  • 5 Linda Whitby 3rd Jun 2023

    Excellent service very caring and very helpful Thank you all for everything

  • 5 Marilyn Hill 3rd Jun 2023

    Professional, helpful, kind & considerate 

  • 5 Sandra Coleman 2nd Jun 2023

    Excellent service from the team. Such a friendly and caring firm.

  • 5 John Setford 31st May 2023

    thornally were very helpfull and understanding at all times.i would thorougly recomend them.

  • 5 Linda Frost 30th May 2023

    Pre funeral help from Thornalley was exceptional. There on the end of the phone when needed. Assisting in setting up all aspects of the funeral. They arrived to collect us on the day, having called ahead, and were so professional in all aspects of their service towards us and our family and friends.
    Two friends have already asked for your details.
    Highly recommended without hesitation.

  • 5 Storm Brunton 29th May 2023

    Thank you Thornalley for arranging my mothers funeral. I was very impressed by your professionalism and support at this difficult time. I was also very impressed with the service by Janet the celebrant. Storm, Cynthia Hayden’s daughter. 

  • 5 Colin Ogden 27th May 2023

    I found the staff very helpful,thoughtful and kind. nothing appeared to be beyond their capabilities, even to arranging special seating for a brass group to accompany the hymns.

  • 5 Paul Norman 27th May 2023

    I would like to thank you all at TFS
    Every one talk so nice and very helpful
    Thanks for a very high standard
    PAUL NORMAN

Address
Austin St
King's Lynn
Norfolk
PE30 1QH

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

David Pemberton 18th Jun 2023

There for me every step of the way.

Sheila Boyle 16th Jun 2023

Very helpful and efficient. Excellent service. Would definitely recommend them. 

Lorraine Louro 16th Jun 2023

Andrew and team were very efficient nothing was to much trouble they ring to see if everything was ok even on the morning of my mum's funeral which was very much appreciated La Louro

Reviews
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