Diss Funeralcare (Inc. Rackhams Funeral Services)

46 reviews

Diss Funeralcare (Inc. Rackhams Funeral Services) is an ethical and member owned funeral director, serving bereaved families in Diss and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Linda Toms 18th Mar 2024

Everyone was very kind and respectful

Joe Bernard 18th Mar 2024

We were made to feel at ease right from the first appointment. We were never anxious about any detail, the staff at Diss were so attentive and thorough. On the day, the procedure was completed efficiently and expertly, with the right amount of care and consideration and the minimum of fuss.  We are extremely grateful to Gemma, Madeleine, Natalie and all the bearers and staff.  Many Thanks Joe, Emma and Kate Bernard

Jennifer Carr 5th Feb 2024

Highly recommended. The customer service at the Diss Funeral Care was very efficient and compassionate at a very difficult time.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

The Waveney Chapel
Stanley Road
Diss
Norfolk
IP22 4BN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01379 772491

About Us

Diss Funeralcare (Inc. Rackhams Funeral Services) is an ethical, member-owned funeral director in Norfolk. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Diss Funeralcare (Inc. Rackhams Funeral Services) can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Diss funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Diss, Diss Funeralcare (Inc. Rackhams Funeral Services) take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Diss Funeralcare (Inc. Rackhams Funeral Services) in Norfolk is open from 10:00 - 15:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Diss Funeralcare (Inc. Rackhams Funeral Services) today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Linda Toms 18th Mar 2024

    Everyone was very kind and respectful

  • 5 Joe Bernard 18th Mar 2024

    We were made to feel at ease right from the first appointment. We were never anxious about any detail, the staff at Diss were so attentive and thorough. On the day, the procedure was completed efficiently and expertly, with the right amount of care and consideration and the minimum of fuss. 
    We are extremely grateful to Gemma, Madeleine, Natalie and all the bearers and staff. 
    Many Thanks
    Joe, Emma and Kate Bernard

  • 5 Jennifer Carr 5th Feb 2024

    Highly recommended. The customer service at the Diss Funeral Care was very efficient and compassionate at a very difficult time.

  • 5 Ann Ashwell 23rd Jan 2024

    Dad’s funeral was arranged perfectly by Gemma, Madeleine, Natalie and the whole team at Rackhams. 
    At a very stressful and sad time for the family they made the whole process much more bearable showing compassion and respect whilst being efficient. Everything as they had told us it would went to plan and dad would have loved the whole  day. Thank you Ann, Karl, David and family 

  • 5 Andrew Lee 4th Jan 2024

    Very helpful and sympathetic.

  • 5 Ray Barber 3rd Jan 2024

    No one could have been better

  • 5 Peter Gosling 18th Dec 2023

    Very happy with the support and advice we received for Kathy's funeral. The sensitive and prompt communication from Madeleine and all the team was excellent.

  • 5 Michael Devlin 13th Nov 2023

    A very professional and caring service. Attention to detail was first class. . A difficult occasion handled with dignity and empathy by all involved. Thank you

  • 5 Steven Cripps 18th Sep 2023

    Great service, with compassionate and caring staff

  • 5 John Talbot 29th Aug 2023

    Excellent service everybody was so helpful and respectful and the day was a magical send off for my mum thank you to everyone who help.

  • 5 Carol Alexander-Williams 27th Feb 2023

    Well coordinated by helpful, responsive team of staff

  • 5 Heather Hastings 20th Feb 2023

    Nothing was too much trouble for anyone and madelaine was very kind and helpful,as was gemma. All funeral personnel were also very helpful and everything went to plan

  • 5 Susan Sullivan 20th Feb 2023

    Excellent service with very compassionate staff.

  • 5 Toby Parker 6th Feb 2023

    Fantastic service an friendly people too deal with

  • 5 Patricia Murray 30th Jan 2023

    An absolute brilliant team made our very sad occasion more bearable. On behave of my family thank you. 

    Pat Murray 

  • 5 John Farrell 24th Jan 2023

    Natalie and the team were amazing. Nothing was too much trouble and Natalie made it bearable for myself and the whole family. Thank you once again.

    Lizzie xxxx

  • 5 Philip Priest 23rd Jan 2023

    Very happy with the way everything was handled. Thank you so much.

  • 4 Mavis Squires 5th Dec 2022

    As it was a non attended funeral I can’t really say anything. Everything was done by phone and was well informed 

  • 5 Sheila Thurlow 29th Nov 2022

    I cant thank you all enough for giving my Grandad the send off you gave him, so respectful and such lovely staff.
    Mark the funeral director i want to personally thank from the bottom of my heart and the girls in the office, all of you have big hearts and were so amazing, so caring and paient.
    Thank you for helping with all the small details which made it so personal.
    thank you so much again
    suzy may and family

  • 5 Albert Toseland 29th Nov 2022

    A very professional efficient team to help people through a difficult time

  • 5 Nicola Smith 31st Oct 2022

    Coop were amazing with Alan my father in law, he was treated with respect and the love he deserved. Jane Smith the FD was flawless, and I would recommend her to everyone. Nothing was too much effort and she was polite, courteous, approachable, friendly all in a very professional manner. I would also like to thank Madeline and Gemma for the care and attention to detail, they are a great credit to the co-op.

  • 5 Christine Hollings 31st Oct 2022

    Took care of everything we required them to. Kept us fully informed throughout the  planning and event.  Friendly follow up to ensure we were happy how all turned out.  Reasonable costs.

  • 5 Christine Morgan 20th Sep 2022

    I arranged a direct cremation through Diss funeral care(inc Rackhams funeral services) and from the start they put me at my ease and conducted the whole process with kindness and efficiency. they kept me informed at every stage and explained the whole process. I cannot speak highly enough of the staff.

  • 5 John Elliott 20th Sep 2022

    First rate. From the start they looked after us at a very difficult time. They were always ready to answer our questions at any time.
    Even after the funeral, they offered help.

  • 5 Ann McDowell 12th Sep 2022

    At a very emotional and tearful time for me and for Geoffrey’s family the three female members of the care team physically and emotionally held us up. Thank you for all you’ve done.
    Ann

Address
The Waveney Chapel
Stanley Road
Diss
Norfolk
IP22 4BN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Linda Toms 18th Mar 2024

Everyone was very kind and respectful

Joe Bernard 18th Mar 2024

We were made to feel at ease right from the first appointment. We were never anxious about any detail, the staff at Diss were so attentive and thorough. On the day, the procedure was completed efficiently and expertly, with the right amount of care and consideration and the minimum of fuss.  We are extremely grateful to Gemma, Madeleine, Natalie and all the bearers and staff.  Many Thanks Joe, Emma and Kate Bernard

Jennifer Carr 5th Feb 2024

Highly recommended. The customer service at the Diss Funeral Care was very efficient and compassionate at a very difficult time.

Reviews
Crematorium
Cemetery
  • Breckland Crematorium

    Norfolk, NR9 4NR

  • West Suffolk Crematorium

    Edmunds, IP28 6RR

  • Earlham Crematorium

    Norwich, NR2 3RG

  • Ipswich Crematorium

    Ipswich, IP4 2TQ

  • Waveney Memorial Park and Crematorium

    Ellough, NR34 7XE

  • Diss Cemetery

    Diss, IP22 4DL

  • Eye Cemetery

    Eye, IP23 7DP

  • East Harling Cemetery

    East Harling, NR16 2PU

  • Debenham Cemetery

    Debenham, IP14 6PL

  • Attleborough Cemetery

    Attleborough, NR17 2QA

  • Stowmarket Cemetery

    Stowmarket, IP14 1PA

  • Bungay Cemetery

    Bungay, NR35 1RQ

  • London Road Cemetery (Thetford)

    Thetford, IP24 3HZ

  • Halesworth Cemetery

    Halesworth, IP19 8HD

  • Watton Cemetery

    Watton, IP25 6DQ

  • Earlham Road Cemetery

    Norwich, NR2 1BH

  • Shipdham Cemetery

    Shipdham, IP25 7LS

  • Rosary Road Cemetery

    Norwich, NR1 4AP

  • Park End Cemetery

    Saxmundham, IP17 1DW

  • Beccles Cemetery

    Beccles, NR34 9YR

Update

Prices vary by time and day of week