Co-op Funeralcare, Catford

39 reviews

Co-op Funeralcare, Catford is an ethical and member owned funeral director, serving bereaved families in Catford and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Barbara Seymour 25th Mar 2024

Thank you Belinda for your kindness and the help you gave to make the right arrangements for our much loved daughter's funeral.

Christine Bryan 4th Mar 2024

Very professional and understanding.They handled any concerns I had with compassion,respect and always put my concerns first.They done a fantastic job handling my mum with care and dignity.Chapel of rest peaceful.From walking in the branch to day of funeral,excellent.Two days after the funeral the person in charge of funeral on the day called to check how I am today and was I happy with everything on the day and let me know they are still there to help with anything else.

Michael Wilkes 1st Mar 2024

I would like to thank both Belinda at the Rushey Green office  and,Vernon the funeral director at the cremation of my cousin Gordon.Their guidance helped to make this sad day less stressful.Thank you ! Michael   you.                                                          

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

25 Rushey Green
Catford
London
SE6 4AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 3808 8359

About Us

Co-op Funeralcare, Catford is an ethical, member-owned funeral director in London. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Catford can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Catford funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Catford, Co-op Funeralcare, Catford take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Catford in London is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Catford today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Barbara Seymour 25th Mar 2024

    Thank you Belinda for your kindness and the help you gave to make the right arrangements for our much loved daughter's funeral.

  • 5 Christine Bryan 4th Mar 2024

    Very professional and understanding.They handled any concerns I had with compassion,respect and always put my concerns first.They done a fantastic job handling my mum with care and dignity.Chapel of rest peaceful.From walking in the branch to day of funeral,excellent.Two days after the funeral the person in charge of funeral on the day called to check how I am today and was I happy with everything on the day and let me know they are still there to help with anything else.

  • 5 Michael Wilkes 1st Mar 2024

    I would like to thank both Belinda at the Rushey Green office  and,Vernon the funeral director at the cremation of my cousin Gordon.Their guidance helped to make this sad day less stressful.Thank you ! Michael 




     you.                                                          

  • 5 Tracy Stedman 26th Feb 2024

    Very compassionate and helpful the funeral went of really well 

  • 5 Denise Bernard 26th Feb 2024

    Very helpful. Considering that mum was in London and I was near Portsmouth. Made the whole process very smooth.

  • 5 Lynn Carter 24th Feb 2024

    From our initial phone call enquiring about arranging a funeral we were instantly welcomed by the wonderful Belinda.Our meeting was arranged,quickly,sensitively,professionally yet friendly and we knew we had chosen the right place to help us through a most difficult time .
    On our arrival we were warmly greeted by Belinda and we was immediately treated with a warm and safe environment to begin planning my dear brothers funeral.
    Everything was explained in a calm,clear way and we felt assured with the guidance given.
    In turn we were able to arrange a funeral which was personable and fitting. After a difficult time we felt a sense of calm that we had been able to do this for him and was supported throughout.
    The funeral went ahead as planned .Nothing was too much.. courtesy calls and emails from Belinda in particular were provided throughout.
    We honestly cannot thank you enough for the guidance and support throughout the whole process.
    We would also like to give our thanks and gratitude to Marc, for his friendly yet professional way he looked after us on the day of the funeral and his after care.
    With sincere thanks and gratitude,
    Lynn and Hayley carter.

  • 5 Winsome Henry 8th Jan 2024

    Co-op were compassionate, patient and understanding from beginning to end.  Looking after mums body and assisting dressing and patient with out decisions and requirements.  The pallbearers listened to our wishes and honoured them also 👌🏽

  • 5 Glen Braithwaite 27th Nov 2023

    Arranging a funeral for our lived one was a daunting & bewildering time
    But We were helped and guided every step of the way through this sad and tragic journey

  • 5 Geoff Mayle 21st Nov 2023

    The funeral was carried out with the upmost respect and care for my dad and I found the funeral director ( Caroline) very friendly and caring which was a big comfort to me. I can't really say much else as everything was handled so perfectly.

  • 5 Pamela Gosling 15th Nov 2023

    Friendly people! 

  • 5 Andrea White 13th Nov 2023

    Belinda was very kind and thoughtful she was good at listening and adding details to help decision making in an unobtrusive way. The team undertaking the funeral were wonderful and well organised. I can’t fault them we used them when y father died twenty years ago and they were just as good when mum died recently.

  • 5 Malcolm Gray 8th Nov 2023

    Belinda was great, very helpful and made the whole process easier to cope with.

  • 5 Lana Dawson 31st Oct 2023

    I am so glad I went to the Co-op Funeral care because the staff, who I will call her B was so helpful and caring, very understanding and who organised the special day which was perfect thank you so much B

  • 5 Lesley Brewer 23rd Oct 2023

    Every one was friendly and helpful everybody done there jobs to perfection
    Was very satisfied from first meeting to the funeral

  • 5 Anthony Schafer 2nd Oct 2023

    Cannot fault any of the service and Robin and veron and rest were very plesent all went very smoothly thank you for your service

  • 5 Colin Chinn 2nd Oct 2023

    Perfect and respectful service provided throughout.

  • 5 Soon Foo 26th Sep 2023

    Joan,Mike and Julian gave a wonderful send -off for my husband Meng.They were so accommodating to our requests, going above and beyond to search out the perfect music for the ceremony. They treated us and Meng with respect throughout and never made us feel like were rushed or an inconvenience.

    Overall we felt the ceremony was exactly what Meng would have wanted-positive, respectful and simple.

    Thank you for making our difficult day so warm and full of love.

  • 5 Carmen Wallace 12th Sep 2023

    I would like to thank Joan for putting up with me,at times in a complete mess serveral times...and Jillian whom I met intially and was in charge on mums final day, and not forgetting Mike the minister .....all of the above mentioned in particular (and the rest of the team) went above and beyond to do all they could to make my beloved mums final day/ journey run as smoothly as it possible could.
    Thankyou all from the bottom of my heart

  • 5 Lisa Winson 11th Sep 2023

    I can't rate them highly enough. I'm so glad I chose Co-op Funeralcare Catford. The whole process of the funeral service was wonderful, the care and attention given by Joan making sure everything is how you want it; when you can bearly function at all.
    From the Funeralcare,The Priest and the Funeral Director; they go above and beyond.

  • 5 Roy Miller 11th Sep 2023

    The service was absolutely perfect we couldn't have asked for more

  • 5 Beryl Phillips 25th Aug 2023

    Justin and Joan made everything so straightforward and really went the extra mile.  Their care for my husband after such a long stay with the coroner was impeccable.  I recommend them to everyone who asks which company we used.
    Thank you from all his family.

  • 5 Jason Smart 24th Jul 2023

    I was happy with the service provided.

  • 2 June Harriss 19th Jul 2023

    Very, very disappointed with the service from Catford Co-Op and do not recommend to anyone. We personally found Joan at the Catford branch very difficult to deal with. We found her quite unprofessional. She didn’t offer any condolences or sympathy at any time. She wasn’t very knowledgeable at all about the processes and procedures and had to check a lot of our questions with other people. I found this rather odd given the length of time she has been in the profession. When we arrived for our first appointment she just put a price list on the table and gave me a form to fill in. I had to ask her most of the questions. Nothing was explained to us. When I called to confirm the music choices for my Nans funeral she just asked me “when can you pay more money?” . I found that very insensitive given the funeral hadn’t taken place yet and we had another 3 weeks to pay the balance and had already explained we were waiting for Nans life policy to be paid to us to make the final payment. In my profession I have to deal with many funeral directors and have never experienced  this before. She never called me back when she said she would on the day my Nan died and we was waiting for the private ambulance to collect her. I had to keep calling her as she said she would call me back straight away but after over an hour I had to call her - the only time she did call me was when I called to pay the balance. She took my card details over the phone then said “I will call you back” . I didn’t realise she had just written them down and was processing the card payment after the call had ended. This is very poor practice ? Card payments should be processed immediately for fraud purposes. Very unprofessional! The only positive experience we can comment on was that our funeral director on the day of the funeral “John” was wonderful. He was kind, compassionate, knowledgeable (he explained every little detail of what would happen) he even gathered the cards from the flowers and selected some flowers for us to keep. He is a credit to your company. I think he was from Woolwich branch. Even though John was lovely to deal with I still would not recommend this company to anyone. Really sad that we had to experience this during one of the most heartbreaking times for our family. 

  • 5 Philip Fisher 27th Feb 2023

    Joyce at the branch was very helpful and friendly and struck the right balance given the reason for us all being there. All arrangements went impeccably to plan.

  • 5 Margaret Loxston 21st Feb 2023

    Our daughter's funeral was managed very sensitively and efficiently. Joyce at Catford was very helpful, nothing was too much trouble, and she chose the perfect Celebrant for us
    (Nicola Hall). I would highly recommend the Co op at Catford.

Address
25 Rushey Green
Catford
London
SE6 4AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Barbara Seymour 25th Mar 2024

Thank you Belinda for your kindness and the help you gave to make the right arrangements for our much loved daughter's funeral.

Christine Bryan 4th Mar 2024

Very professional and understanding.They handled any concerns I had with compassion,respect and always put my concerns first.They done a fantastic job handling my mum with care and dignity.Chapel of rest peaceful.From walking in the branch to day of funeral,excellent.Two days after the funeral the person in charge of funeral on the day called to check how I am today and was I happy with everything on the day and let me know they are still there to help with anything else.

Michael Wilkes 1st Mar 2024

I would like to thank both Belinda at the Rushey Green office  and,Vernon the funeral director at the cremation of my cousin Gordon.Their guidance helped to make this sad day less stressful.Thank you ! Michael   you.                                                          

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Prices vary by time and day of week