Co-op Funeralcare, Hayes

30 reviews

Co-op Funeralcare, Hayes is an ethical and member owned funeral director, serving bereaved families in Hayes and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Marion Barlow 27th Jun 2022

Very help full very friendly E xcellent Would recomenf 

Stephen Williamson 20th Jun 2022

My daughter in law recommended you, and the funeral car was a Jaguar so my wife went to the crematorium in style, all the ladies in the office were very nice and they let me bring Teddy our dog to see her mum for the last time, the car was decorated beautifully, thank you Steve 

Terri Bushnell 15th Jun 2022

My over all experience with Co-op Funeral care was excellent. Gemma showed maturity, empathy and efficiency in all the right places. When Gemma was out of the office there was always a colleague able and willing to help.  On the day of the funeral  Coleen was exceptional and helped to make things run very smoothly. However nothing is ever perfect so here are the reasons I haven’t given a five star rating.  1. I could never park outside as the staff cars took all the parking spaces.  2. Some times I held on the phone for ages without being answered and there was no option to leave a message.  3. Between my father’s passing and the funeral I had endless calls from Co-op legal wanting to talk to me about probate.  The ladies at Hayes Co-op did an excellent job and I would be happy to recommend your services. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
940-942 Uxbridge Road
Hayes
Middlesex
UB4 0RL

About Us

Co-op Funeralcare, Hayes is an ethical, member-owned funeral director in Middlesex. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Hayes can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Hayes funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Hayes, Co-op Funeralcare, Hayes take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Hayes in Middlesex is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Hayes today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Marion Barlow 27th Jun 2022

    Very help full very friendly E xcellent Would recomenf 

  • 5 Stephen Williamson 20th Jun 2022

    My daughter in law recommended you, and the funeral car was a Jaguar so my wife went to the crematorium in style, all the ladies in the office were very nice and they let me bring Teddy our dog to see her mum for the last time, the car was decorated beautifully, thank you Steve 

  • 4 Terri Bushnell 15th Jun 2022

    My over all experience with Co-op Funeral care was excellent. Gemma showed maturity, empathy and efficiency in all the right places. When Gemma was out of the office there was always a colleague able and willing to help.  On the day of the funeral  Coleen was exceptional and helped to make things run very smoothly. However nothing is ever perfect so here are the reasons I haven’t given a five star rating.  1. I could never park outside as the staff cars took all the parking spaces.  2. Some times I held on the phone for ages without being answered and there was no option to leave a message.  3. Between my father’s passing and the funeral I had endless calls from Co-op legal wanting to talk to me about probate.  The ladies at Hayes Co-op did an excellent job and I would be happy to recommend your services. 

  • 5 Nigel Sims 8th Jun 2022

    All of the staff at Hayes Co-op Funeralcare couldn't have been kinder or more supportive, from the start of the process when we first met with Mandy (the Funeral Organiser) and her colleagues, to the last point when Colin (the Funeral Director) and his team dropped us off after the burial. They are all a credit to your service.

  • 5 Lynda Tuff 30th May 2022

    Great service, polite, professional and friendly. Thank you. 

  • 5 Gary Thornborough 30th May 2022

    Absolutely brilliant 

  • 5 Linda Gerred 30th May 2022

    Very well organised very friendly people

  • 5 Rebecca Howell 23rd May 2022

    Excellent support and guidance at a time needed Thank you 

  • 5 Louise Ford 23rd May 2022

    The Co-op funeral parlour on the Uxbridge road we’re faultless. Nothing was too much trouble, so professional and alway sympathetic and kind. They have my husband a funeral that any one would be proud of.

  • 5 Shirley Martin 23rd May 2022

    Everyone was very friendly, helpful & kind. Especially Mandy at the office & Stephanie the funeral director. Would definitely use them again - but hopefully won't have time for a long while.

  • 5 Amanda Pert 30th Apr 2022

    From the 1st phone call until the picking up of ashes the service given has been excellent and compassionate 

  • 1 Jackie Stares 25th Apr 2022

    Very insensitive and disorganised approach . Difficult to get appointment to make arrangements initially,  emails not answered . When we did get an appointment were left waiting for nearly 20 minutes.  Were not guided through arrangements at all, we had to take the initiative on everything.  Problem with ensuring Fathers body was going to be transported and  at Hayes co op in time for people to view prior to funeral .  Response to my concerns about this was that I was worrying unnecessarily which was not the case as the funeral was on 20th April and Hayes co op had been told he would not be here this side of Easter which left only one day for him to be transported, preparation of the body and viewings . We had previously been told he would be there the week before . Having only one day meant that Grandchild would not be able to say her goodbyes as was away over Easter returning in time for the funeral . Even then, the co op had no confirmation of a date for transfer so no guarantee of being here by funeral date . The whole approach caused us unnecessary additional upset and distress which was not what we needed as well as continually having to make calls / email to check everything was in place.  Completely lost confidence in the service and was very upsetting and stressful.  Manager , Laura took over and was also concerned by timescales re body arriving so arranged for somebody from Hayes to go up and collect body to enable it to be here in time for funeral and viewings  Appreciate that she did so but it should not have come to this . I would not use co op again or recommend to anybody else due to such a bad experience. 

  • 5 Carl Higson 20th Apr 2022

    All went perfectly to plan very helpful

  • 5 Shelagh Banks 12th Apr 2022

    The staff gave my husband the funeral he deserved, they were helpful and guided me through the upsetting time with kindness and took all the stress off my shoulders. Recommend them to anyone

  • 5 Sydney Speede 12th Apr 2022

    Very good service 

  • 1 Donna Poloczek 5th Apr 2022

    My family have always used the co-op funeral services, but after the way this funeral was handled I will not be using your services again and will not be recommending your services to anyone else. 

    Jocelyn   replied
    I am sorry to hear that you are not happy with the service. Please can you contact our Client Relations Team 0800 083 6301 or email us on funeral.clientrelations@letsco-operate.com
  • 5 Mark Risso 21st Mar 2022

    An efficient and friendly service

  • 5 Arvind Madan 21st Mar 2022

    Coop was brilliant right through the time my wife was in their care. Staff was kind and professional. I will always recommend them. Thanks for everything.

  • 5 Gary Tagg 14th Mar 2022

    I have used co - op Hayes  and dealt with Colleen  each time very professional , courteous  and understanding 

  • 5 Claire Hodge 7th Mar 2022

    Excellent service from start to finish.

  • 5 Simon Paul Montgomery 7th Mar 2022

    A very professional and sensitive service from start to the very end, thank you. 

  • 3 Ian Hook 22nd Feb 2022

    Mandy Baldwin very good once we managed to contact her, terrible problems phoning the Hayes office. Celebrant managed to get my Mothers middle name wrong. Funeral Director attentive and in control of the proceedings

  • 5 Paul Barker 14th Feb 2022

    Funeral all carried out with care. Service good cars on time and very polite no rush.

  • 5 John Evans 7th Feb 2022

    I found them compassionate and helpful throughout.  Thanks.

  • 5 Gwen Obermuller 2nd Feb 2022

    Our dealing with Co-op Funeralcare "Hayes" was very good they took care of all our needs and issues i have to say Colleen Dodge was excellent with us picking up thing dropping thing off and generally going over & above her duty. Thank you Co-op Funeralcare "Hayes" for making a difficult time a lot easier.

Address
940-942 Uxbridge Road
Hayes
Middlesex
UB4 0RL

Latest Verified Reviews

Marion Barlow 27th Jun 2022

Very help full very friendly E xcellent Would recomenf 

Stephen Williamson 20th Jun 2022

My daughter in law recommended you, and the funeral car was a Jaguar so my wife went to the crematorium in style, all the ladies in the office were very nice and they let me bring Teddy our dog to see her mum for the last time, the car was decorated beautifully, thank you Steve 

Terri Bushnell 15th Jun 2022

My over all experience with Co-op Funeral care was excellent. Gemma showed maturity, empathy and efficiency in all the right places. When Gemma was out of the office there was always a colleague able and willing to help.  On the day of the funeral  Coleen was exceptional and helped to make things run very smoothly. However nothing is ever perfect so here are the reasons I haven’t given a five star rating.  1. I could never park outside as the staff cars took all the parking spaces.  2. Some times I held on the phone for ages without being answered and there was no option to leave a message.  3. Between my father’s passing and the funeral I had endless calls from Co-op legal wanting to talk to me about probate.  The ladies at Hayes Co-op did an excellent job and I would be happy to recommend your services. 

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Update

Prices vary by time and day of week