Chiswick Funeralcare

5 Susan Konowich 23rd Jun 2022

The care received from Timothy Colcoquoun was , as indicated, excellent. Couldn't have been better - and I was very impressed with the director on the day[Coleen] who rang the next day to see how things were going.

5 Rita Mehta 22nd Jun 2022

I had bought my brother's funeral plan years prior to his passing. Even so, and despite my brother having created a list of his wishes and preferences, when he died in May I was dreading how to plan his funeral. Timothy Colclough the funeral planner at Chiswick Branch of Coop Funeral Care immediately put me at ease. With his reassurance and guidance I was able to plan the most fitting funeral for my brother, his family and friends. Timothy expertly and sensitively helped me put together and integrate all the various elements that made the funeral what I wanted - a very personal tribute to my brother. On the day of the funeral, Stephanie the Funeral Director and all her staff that attended, were excellent. They were friendly and helpful and at the same time entirely respectful and professional. I can honestly say that nothing in my life before my brother's funeral has been perfect. But my brother's funeral was perfect; and that sentiment was voiced by all who attended. I will recommend this branch of Coop Funeral Care to others. Sincere thanks. Rita Mehta

4 Kim Thomas 15th Jun 2022

Professional,patient, kind and excellent service. Thank you Tim and rev Stexe and all . Kind regards Kinds 

5 Robin Clarke 13th Jun 2022

From the very first contact with your funeral home at 468 Chiswick High Road to the ultimate climax of the cremation ceremony at Mortlake Crematorium this was a perfect example of how to orchestrate the perfect send-off for a loved one. Your man in charge, Timothy, is the epitome of all the qualities required. He is kind, caring, sensitive and thoroughly professional. To summarise, he is EXCEPTIONALLY good, and his help to me and my family will remain forever cherished in our hearts. Worthy of individual mention too is the Funeral Director on the day - Colleen. Her grace, serenity and quiet reassurance to us on the day were very much appreciated. Thank you.

5 Julian Chavez-Lemos 7th Jun 2022

We were very pleased with the kindness and professionalism of the Chiswick branch manager Timothy Colclough, Excellent service

5 Vivian Zywicka 19th May 2022

Timothy was very kind and understanding. He gently guided us through the process which is what was needed at such an awful time. I recommend Co-op Funeralcare.

5 Jo Morgan 25th Apr 2022

Timothy and the team were so professional and supportive when arranging this funeral. Nothing was too much trouble and we really appreciated all of the support. The day went very smoothly and the staff were all very respectful and professional.  Thank you!

5 Monika Chambers 5th Apr 2022

Chiswick Co Op were amazing. Every step of the way they were there to support and arrange what was required for my mothers funeral. Timothy was a brilliant support. Thank you from me and my family.

5 Katy Yeo 29th Mar 2022

Thank you so much for your sensitivity and thoughtfulness whilst helping us to make preparations for my mother's funeral and burial yesterday. You guided us through what could have been a tough process with great care and we really appreciated your support. You gave us every opportunity to create a deeply personal and sincere goodbye to her and we are convinced she would have approved of all aspects. I know you have worked so hard in the preceding period as, to us, yesterday seemed to flow effortlessly and that is surely a mark of true preparation. Your liaising with all the relevant parties on our behalf (including smoothing out the path with unexpected local street contractors at the last minute) meant we were able to focus on our thoughts and emotions as family and friends. Your role has been outstanding in creating an exceptional experience which, although sad, was also very positive. As individuals, Timothy was exceptional in the service he provided and we would also like to pass on sincere thanks to Colleen and her team on the day. It is very rare to encounter someone who can match professionalism with warmth and approachability, but she absolutely does. She had our trust as soon as she appeared at the door.

5 Steve Scanlan 21st Mar 2022

From the first time we contacted Timothy at the Co -Op in Chiswick we were always looked after so well. Nothing was to much trouble & we were taken through each stage with great care and dignity and everybody was so lovely. Many thanks especially to Tim and Reverend Steve. 

5 Carolyn Oxendale 14th Mar 2022

Timothy of Chiswick Funeral care has done an excellent job organising my Dad's funeral. As my Dad was being buried many miles away in the north of England, it made the funeral more challenging for Timothy but he managed to organise and co-ordinate it perfectly. He listened to our wishes, was sympathetic, insightful and understanding and we had the funeral we wanted. 

4 John Gilbert 14th Mar 2022

Very satisfactory

5 Shesha Fernando 9th Mar 2022

The support and consideration given and shown by all who I saw involved with the arrangements were professional, considerate and compassionate with all that took place. All was handled with the highest of regards towards the family as a whole which made this very difficult and sad time faced on the day easier knowing with the comfort that all will happen and pass with the greatest of care by those involved from the various professional bodies involved and it did from the first step to the last. I and the family are grateful for all the consideration that was shown throughout the process to the end.

5 Julie Hacon 21st Feb 2022

Kind, attentive and thoughtful.  Guided me through every step. 

5 Sharon Dobson 7th Feb 2022

Very happy with the support I received from both Timothy and Ross at Co-op funeral. They were kind and provided the best service for my son. The funeral director Alan, was also very pleasant on the day and helped to create a beautiful send off for my son. 

5 Lance Duppa-Whyte 31st Jan 2022

Thank you for all your support with my Mum during the last five weeks. Mum passing a week before Christmas was very traumatic for us, and I really appreciate how Ross, you went out of your way to help us, even providing updates on your days off. Thank you, Timothy, for stepping in for these last few days to ensure Mum was well looked after before she went to Church. And, Stephanie, you were wonderful on the day and made us all feel that we were in safe, professional hands. You have a great team and I really appreciate all you did for my dear beautiful Mum. My best wishes to you all, Lance, Natasha, Tabitha and family

5 Jenna Thomas 20th Dec 2021

I can't thank Timothy and the team more. From my very first contact with the co-op and having to make that dreaded phonecall at 1am through to the very last contact I had with the co-op they've been nothing but helpful, kind, caring and sensitive. I had never before arranged a funeral and I was absolutely clueless, I was led through the choices and process with compassion and no question or query was left unanswered. The beautiful service for my Nan was faultless and the funeral director and team were wonderful and respectful. They made such an incredibly difficult and emotional time that little bit easier and I honestly can't thank you all enough.