Mears Family Funerals Catford Branch

82 reviews

Mears Family Funerals Catford Branch

Latest Verified Reviews

Keith Hunte 8th Mar 2020

We cannot thank you enough for the service you provided. From the initial meeting prior to his death, dignity and respect was always shown. Thank you Diane and colleagues for all you did to make the day go so well.

Cgristopher Ring 17th Feb 2020

Was more than pleased with the service provided. All of the staff were very professional.

Julie Rivers-Simpson 15th Feb 2020

Excellent. Very caring and professional. Thankyou so much. Xxx

Reviews

Location

Address
3 Southend Lane
Catford
London
SE6 3AB

Verified Reviews

Verified Reviews

  • 5 Keith Hunte 8th Mar 2020

    We cannot thank you enough for the service you provided. From the initial meeting prior to his death, dignity and respect was always shown. Thank you Diane and colleagues for all you did to make the day go so well.

  • 5 Cgristopher Ring 17th Feb 2020

    Was more than pleased with the service provided. All of the staff were very professional.

  • 5 Julie Rivers-Simpson 15th Feb 2020

    Excellent. Very caring and professional. Thankyou so much. Xxx

  • 5 Michael Fleming 14th Feb 2020

    Good all round   - no complaints

  • 5 Doreen Harding 14th Feb 2020

    Could not have asked for a better service would highly recommend 

  • 4 Caroline Gormley 4th Feb 2020

    Was a simple process making the arrangements. One less thing to worry about. The celebrant Sally was brilliant. 

  • 5 Sujatha Sri 3rd Feb 2020

    Excellent communication . Diana has been very helpful and supportive during our difficult time. we were impressed with all the undertakers who were respectful and professional . Thank you for your service .

  • 5 Laura Madden 17th Jan 2020

    I chose the Mears Carford Branch because they were the closest I could get to bringing my dad home before the funeral and I didnt want to go for a big chain. I had a long chat with Dianne over the phone before I decided to use them and she was lovely, and talked me through all my concerns and guided me through everything when I really didn't have a clue where to start. Everytime I popped in to the office Dianne and Yvonne were always lovely and honest which I appreciated especially when visiting my dad in the Chapel of rest. The service was lovely. Dianne suggested a Roman Catholic Priest who when we met I thought was ideal for us. Alan our Usher (sorry if that isn't the right word) Was amazing. He spoke with me the night before and was so supportive and understanding guiding us to and from the service and understanding what we wanted/needed. I really don't think the service could have gone better and I am so thankful to MearsFamilyFunerals for helping and supporting me to make it happen in the best way to put my dad to rest.

  • 5 Robert Woodley 10th Jan 2020

    From beginning to the end faultless

  • 4 Carlton Jefferson 2nd Jan 2020

    WHEN A LOVED ONE DIES, AFTER GETTING OVER THE INITIAL SHOCK ONE 'S MIND THEN TURNS TO THE REALITY OF THE SITUATION - THE FUNERAL. NOT HAVING TO ENGAGE WITH UNDER TAKERS BEFORE, ONE AUTOMATICALLY START TO WORRY ABOUT THE COSTS. LUCK MADE US NOTICE MEARS FAMILY FUNERALS AND ON SPEAKING TO DIANNE WE REALISED WE HAD SURMOUNTED A WORRYING HURDLE IMMEDIATELY AND THE COSTS WERE NOT ASTRONOMICAL. WE WOULD HIGHLY RECOMMEND THEM, AND WHEN I (MR JEFFERSON) GO, I HAVE INSTRUCTED MY DAUGHTERS TO USE THEIR SERVICES, AGAIN.

    Nichola Wickenden replied
    Dear Mr Jefferson,Thank you for your kind comments particularly at such a difficult time for you and your family. We are delighted that you feel able to recommend us to others and wish to thank you for taking the time to complete this review.
  • 5 Jane Bultitude-Plumb 23rd Dec 2019

    The service we received was very professional and caring, from the first contact phone call to the day of the funeral. My family and I were very impressed with all the arrangements and would certainly recommend Mears Family Funerals.

  • 5 Jacqueline Young 17th Dec 2019

    Amazing service during a sad time

    Nichola Wickenden replied
    Dear Jacqueline, Thank you for leaving a kind review we really appreciate it.
  • 5 Christine Fryer 19th Nov 2019

    Everything done to an excellent standard 5 star thank you all 

  • 5 Sharon Lawrence 13th Oct 2019

    We would like to tell anyone that maybe thinking about using Mears Funeral Services what a fantastic service we received. We decided to visit Mears along with a few others but as soon as we met Dianne (Manager are the Catford branch) we knew we were in good hands.  At such a difficult time Dianne helped us through the whole process with a dignified ease.  We felt very comforted by the professionalism of the services offered, from choosing the coffin through to the order of service and dealing with the ashes.  On the day of the funeral everything went like Clockwork and was carried out in an extremely respectful manner which enabled us to deal with an extremely difficult day without any additional worries.  We recommend Mears Funeral Services  unreservedly.  

  • 5 Susan Elkin 15th Sep 2019

    Professional and efficient. Thank you.

  • 5 Philip Cooper 13th Sep 2019

    Very good service, it all went very smoothly. I think it did my mother proud. All three songs used were played right through so we didn't feel hurried and feel they were rushing it through. The vicar made a very good presentation of mum's life and managed to include everything we'd discussed previously. Would use this company again with no hesitation.

  • 5 Susan McCarthy 30th Aug 2019

    Excellent service from all staff . Nothing was too much trouble .Like to thanks everybody

    Nichola Wickenden replied
    Dear Susan, Thank you for your kind words, we really do appreciate you taking the time to leave a review.
  • 5 Danielle Kelly 5th Aug 2019

    Mears family funerals was so helpful & caring they have done two funerals for my family & they helped me in every way I could of thought for at these hard times want to thank them from the bottom of my heart  Danielle x

  • 5 Christina Christoforou 27th Jun 2019

    Dianne and the team were extremely supportive and caring throughout such a difficult time. I truly felt that they had gone above and beyond in supporting us at all points of the process. Thank you so much

    Nichola Wickenden replied
    Dear Miss Christoforou Thank you for leaving such a kind review. We're happy to read that you were looked after so well by our Catford Branch,who gave the support and care needed during such a difficult time.
  • 5 Theresa Votier 10th Jun 2019

    Lovely people, more than helpful, willing to accommodate within reasonable.

    Nichola Wickenden replied
    Dear Theresa, Thank you for your kind words, we really appreciate you taking the time to leave a review.
  • 5 Sharon Campbell-Blake 21st May 2019

    Would recommend this funeral company to anybody from start to finish they where very supportive. Keep up the great work 👍🏾

    Nichola Wickenden replied
    Dear Mrs Campbell-Blake, Thank you for your kind words,we really do appreciate you taking the time to leave a review.
  • 5 Sarah Logan 18th May 2019

    Would recommend them to anyone from the first day I went in to the funeral all the staff are amazing 

    Nichola Wickenden replied
    Dear Miss Logan Thank you for your kind words in regards to our Catford branch and our Funeral Team, we really appreciate it.
  • 5 Kevin Georgiou 15th May 2019

    I was very happy with the service from start to finish. Keep up the good work.

    Nichola Wickenden replied
    Dear Mr Georgiou, Thank you for your taking the time to leave a kind review in regards to our Catford Branch.
  • 5 Karlie Jones 30th Apr 2019

    We could not ask for better, the care and attention that went into looking after my mum, and my whole family is was outstanding. The whole branch at Biggin Hill were amazing, from the day my mum was collected when they bought her home to when making sure we was every part included in her send off, we honestly couldn’t have done it without them. There really aren’t enough words to describe your amazing team at Bigging hill. Thank you 

    Lisa McDermott replied
    Thank you Karlie for your kind words
  • 5 Janet Gainey 2nd Apr 2019

    Through the whole process we were treated with courtesy, patience and respect.

    Nichola Wickenden replied
    Dear Janet,We appreciate the time you have taken to leave a kind review in regards to our Catford Branch. Thank you

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
3 Southend Lane
Catford
London
SE6 3AB

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Keith Hunte 8th Mar 2020

We cannot thank you enough for the service you provided. From the initial meeting prior to his death, dignity and respect was always shown. Thank you Diane and colleagues for all you did to make the day go so well.

Cgristopher Ring 17th Feb 2020

Was more than pleased with the service provided. All of the staff were very professional.

Julie Rivers-Simpson 15th Feb 2020

Excellent. Very caring and professional. Thankyou so much. Xxx

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