5 Simon Murray 23rd Feb 2021

Losing your best friend who you love dearly is difficult enough and trying to arrange the planning of their funeral only amplifies those feelings. However, at this, the most traumatic time of my life so far, I could not have wished for better support and service than that provided by Natalie and her Team at N J Newbury & Sons. Natalie demonstrated genuine care and compassion to not only myself, but also others closely related to my friend, taking time beyond what would be considered generous to look after us. Whether it was getting to know about and understand my friend and what she went through, to sitting and talking when I was overcome with grief, Natalie and her family understood exactly what I was going through and how to support me. Communication was so easy, not limited to a brief formal meeting as some in similar situations to me who I know have experienced, and the planning seemed effortlessly so that the funeral was so wonderfully bespoke to reflect who my friend was; though I know that a great deal of work and planning had been put in by Natalie, her family, and her Team, including working into the night before to ensure everything was perfect (and it was perfect!). Everything at the funeral itself was exact to the vision that Natalie lovingly guided us to create, and was carried out by Natalie and her Team with overwhelming respect and dedication; nothing could have been any more perfect for my friend, it was exactly how she would have wanted it. This was again down to Natalie’s caring and supportive nature and her dedication to ensuring that the funeral was personal, not just going through the motions. Finally, my experience has been that after the funeral the feeling of loss can be overwhelming as it can feel so final and all the funeral planning has ended. Natalie has been amazing and stayed in contact to make sure that I am coping ok…… this is not something that you could hope to experience from other faceless process driven funeral directors. All that I am left to say is thank you from my heart to Natalie, her Husband, her Mum, and her wonderful team for helping me prepare, make plans, and deliver the funeral that Maggie would be proud of, and supporting and ‘holding my hand’ through the hardest day of my life so far – thank you! X.

5 Colin Benford 18th Nov 2020

My father died at the end of September and his funeral was arranged by NJ Newbury and Sons. I found the team really professional as you would expect but also compassionate and prepared to put extra time and effort in meeting the desires of the family whilst ensuring that unnecessary costs were avoided. For example, my Mother wanted him transported to the crematorium in a horse drawn hearse was proving problematical with local firms saying it was too far. Natalie didn't accept this and persevered until she found a solution to make it happen and my Mother was really pleased that he went out in style. This is a company that truly cares and believes that only the very best service is good enough. I am delighted that I went to them and would recommend them without hesitation to anybody looking for a team that cares about both the deceased and the bereaved. Frankly 5 stars aren't enough to reflect my opinion.

5 Jane Cundall 12th Nov 2020

Very kind and compassionate also very professional. They could not do enough for you. My father had a beautiful funeral in the most difficult of circumstances. Thank you.

5 Sarah Diggins 4th May 2020

this was the first time i had anything to do with arranging a funeral and I'm so glad i contacted Natalie when my mum passed. from that first phone call to meeting at the shop i felt at ease. the chapel of rest is beautiful. on the day of the funeral it was a sunny day, mum came home and the boot of the hearse was lifted to let mum out, everyone looked so smart, we was able to walk behind mum to the church with natalie walking in front. the order of service & flowers were all so perfect and everyone was so professional and respectful.  thank you NJ Newbury & sons 

5 Sarah Diggins 4th May 2020

its been an extremely tough time, just 2 months after loosing my own mum i lost my mum in law. after using Natalie and her team for my mums funeral we were happy enough to use them again. it was very different this time though as we were in lockdown so things were more limited but Natalie did everything possible to give Bella a wonderful sendoff.  on the day of the funeral they brought Bella up her street with Natalie walking in front of the hearse all looking very smart, the neighbours were all out in force clapping Bella on her way. the hearse stopped outside Bellas house and the boot was opened to let her go back home. a lovely touch was we were presented a balloon with lovely words on it to let go. thank you so much NJ Newbury & sons

5 Carol Mills-Joslin 5th Mar 2020

Right from the point of making contact with Newbury & Sons after my Pops passed away I was made to feel at ease and nothing was to much trouble.  They took care of everything for me. Anything I asked for was no trouble for them to organise.  You are made to feel like family whilst still keeping their professionalism.  Their attention to detail is outstanding. The little touches mean so much more than they know. I would more than highly recommend Newbury &Sons. 

5 Hayley Crowson 28th Jan 2020

They are lovely people and nothing was too much trouble. The day went wonderfully and as a family we felt well cared for and they made a hard and horrible thing to do nice and easy.

5 Penny Blaze 3rd Oct 2019

From the start, right through the funeral process both my deceased father and our family were treated with consummate professionalism and kindness. At a time when our minds were all over the place and our hearts grieving, the two ladies who are N J Newbury and Son, pulled together a beautiful funeral that eased our hearts immensely. Between the two of them they have incredible talent and compassion, using them was very much a one stop shop, beautiful flowers, order of service sheets, everything. They really took the worry out of the situation. They have a beautiful viewing room to spend last moments with your loved one, cleverly conceived so that when you’re in there it appears that the open sky is above you.  I cant  recommend this lovely team of funeral directors enough to anybody who finds themselves in the same situation of having lost a precious family member.

5 Alyson Cooling 2nd Oct 2019

My whole experience was stress free, the planning was so easy and nothing was too much trouble. I could message or email at any time of day and didn't have to wait long for an answer. The ceremony was beautiful, made special by the flowers and order of service created by Natalie. I can't thank them enough for all the kind and thoughtful words and deeds they delivered.

5 Ali Thulborn 5th Jul 2019

Excellent funeral services provided during a difficult time, they helped and guided us through decisions concerning my brothers cremation and was always on hand to give us help and guidance. Natalie and Paula were friendly, compassionate, kind and professional from start to finish, they handled everything with the utmost care and sensitivity.

5 nicholas Pneumaticatos 19th Mar 2019

N J NEWBURY & SONS are a family run business. I had the great privileged of working with them recently. They went out of their way to cater to the needs of the bereaved family, and nothing was too much for them. Their prices are competitive and I am pleased to recommend them without reservation. Father Nicholas

5 keith shireby 14th Mar 2019

It was a lonely funeral , as much as one can be and they felt like part of our family . They are a great team , everything went 100 pct smoothly and can feel proud of their service . well done x