Lincoln Co-operative Funeral Service (Proctors Road)

63 reviews

Lincoln Co-operative Funeral Service (Proctors Road), Lincolnshire, funeral director in Lincolnshire

Call us to discuss your requirements

Call: 01522 246380

Latest Verified Reviews

Valerie Fountaine 9th Jul 2019

Professional, efficient team but most important of all caring.  They made what  of course was a sad  occasion the very best it could be. We couldn't have asked for more. They gave us a very special day to remember.

Janet Freeman 30th Jun 2019

Supportive, yet professional; they made a difficult time easier. Thank you.

Paul Walker 24th Jun 2019

The entire team, particularly Marie Baxter/Funeral Arranger, Graham Mumby-Croft /Independent Funeral Celebrant, and David Whalley/Funeral Director were very friendly, helpful and professional making the whole process a much less painful experience than I had anticipated. Thank you to you all.

Reviews

Location

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

Latest Obituaries

Kathleen Alice Joyce

May 1930 - Jul 2019

Trevor Michael Bunn

Mar 1961 - Jun 2019

Peter Carter

May 1944 - Jul 2019

View more

Verified Reviews

Verified Reviews

  • 5 Valerie Fountaine 9th Jul 2019

    Professional, efficient team but most important of all caring.  They made what  of course was a sad  occasion the very best it could be. We couldn't have asked for more. They gave us a very special day to remember.

  • 4 Janet Freeman 30th Jun 2019

    Supportive, yet professional; they made a difficult time easier. Thank you.

  • 5 Paul Walker 24th Jun 2019

    The entire team, particularly Marie Baxter/Funeral Arranger, Graham Mumby-Croft /Independent Funeral Celebrant, and David Whalley/Funeral Director were very friendly, helpful and professional making the whole process a much less painful experience than I had anticipated. Thank you to you all.

    Andrew Turnbull replied
    Dear Paul, Thank you for taking the time to complete a 5 star review and providing lovely feedback about colleagues Marie, Graham and David, I will ensure they get to read your kind words. Many Thanks Andrew Turnbull - Branch Manager.
  • 5 Margaret Ruth Drake 22nd Jun 2019

    The coop were brilliant they handled every aspect and helped us resolve any problems we had. They made a very difficult time easy.

    Andrew Turnbull replied
    Dear Margaret, Thank you for taking the time to complete a 5 star review and provide such lovely feedback. I will ensure the team get to see your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Caroline Driscoll 17th Jun 2019

    Aly was amazing from start to finish. Nothing was too much trouble. Everything was done professionally but caring. The recommendation of Andrew Key to take the funeral was spot on. Bearing in mind everyone was very upset we couldn't have wished for a better experience. Thank you

    Andrew Turnbull replied
    Dear Caroline, Thank you for taking the time to complete a 5 star review. I will ensure your lovely comments about Aly and Andrew will be passed on. Kindest Regards Andrew Turnbull - Branch Manager.
  • 5 Mark Stubbs 16th Jun 2019

    Well done to everyone involved. The whole process was handled with compassion, tact and diplomacy. The day was beautifully observed and immaculately professional. You helped make a difficult time more bearable.

    Andrew Turnbull replied
    Dear Mark, Thank you for taking the time to provided valued feedback. I will ensure your kind words are passed on to colleagues. Many Thanks Andrew Turnbull - Branch Manager
  • 5 Nicola Bradley 7th Jun 2019

    Professional from beginning to end. Nothing was too much trouble and their excellent understanding and caring attitude made the whole situation easier to deal with

    Andrew Turnbull replied
    Dear Nicola, Thank you for taking the time to complete a 5 star review and provide such valued feedback. I will ensure colleague get to read your lovely comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Ronald Simpson 27th May 2019

    Lincoln Co-Operative Funeral Service were excellent. They went above and beyond to help us in particular the lady we dealt with at the office on Outer Circle Road was understanding, supportive and went out of her way to ensure our needs were met. We were so appreciative at this very difficult time in our lives and I would highly recommend the Co-Operative Funeral Service to anybody!!

    Andrew Turnbull replied
    Dear Ronald, Thank you for taking the time to complete a 5 star review and leave such valued feedback. I will ensure that your kind words are passed on to the team at Proctors Road. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Cheryl Keeley 21st May 2019

    All arrangements were handled professionally and with the up most respect. All members of the team were kind and curteous.

    Andrew Turnbull replied
    Dear Cheryl, Thank you for your kind words about colleagues, which I can ensure you I will pass on your feedback. Many Thanks Andrew Turnbull - Branch Manager.
  • 4 Sally Smith 18th May 2019

    A nice way to leave photos and thoughts so that all can see them.

    Andrew Turnbull replied
    Dear Sally, Thank you for your feedback. Regards Andrew Turnbull - Branch Manager.
  • 5 Nigel Codd 13th May 2019

    Many thanks for the care of my late father Des. The services were very well organised, taking all the pressures of the family and I.

    Andrew Turnbull replied
    Dear Nigel, Thank you for taking the time to complete a 5 star review and your kind words. i will pass on your comments to colleague. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sarah Murphy 4th May 2019

    The customer service we received was excellent. All the staff were friendly and helpful throughout, they made the difficult process a much easier experience. Everything was well organised and the funeral took place without any issues. Toni and Julie were kind and made sure we could say a lovely goodbye.

    Andrew Turnbull replied
    Dear Sarah, Thank you for taking the time to complete a 5 star review and your feedback, especially your kind words about Toni and Julie. I will ensure your comments are seen by colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Lucy Johnson 15th Mar 2019

    Care given when arranging funeral was excellent lots of help and support given. Everyone was kind and supportive making sure we had planned everything we needed to. Very dignified and caring staff would definitely recommend

    Andrew Turnbull replied
    Dear Lucy, Thank you for taking the time to complete a 5 star review. I will ensure your kind words will be passed on to my colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Alison Lishman 24th Feb 2019

    Excellent service thankyou so much will recomend you kind regards Alison Lishman

    Andrew Turnbull replied
    Dear Alison, Thank you for your words of appreciation. I will pass on your comments to the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Paul Smith 17th Feb 2019

    From my first meeting with Aly we were treated with respect and compassion throughout. The funeral was carried out with dignity and respect in the best possible manner. Nothing was too much trouble and we are grateful to all the staff that were involved.

    Andrew Turnbull replied
    Dear Paul, Thank you for taking the time to complete a 5 star review and your kind words about Aly. I will pass on your comments to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Paul James 2nd Feb 2019

    Excellent all round service and support provided by Aly and a lovely service led by Celebrant Andrew Key.

    Andrew Turnbull replied
    Dear Paul, Thank you for taking the time to leave a 5 star review, also for your kind words about Aly and Andrew. I will pass on your comments to the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Ian Picksley 13th Nov 2018

    Watching your Loved ones slowly deteriorate before your eyes and knowing that you cannot alter their fate is an awful thing to watch. I was amazed after Mum passed away how what seemed an impossible task with the grief and the hopelessness was handled superbly by all involved in the process of preparing Mum for her final journey. Regards Ian Picksley

    Andrew Turnbull replied
    Dear Ian, Thank you for taking the time to complete a 5 star review. I will ensure comments are passed on to colleagues. If you do require any further support please don't hesitate to contact us. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 John Cody 12th Nov 2018

    Aly and team ensured the whole experience was smooth and stress free for our family. Thank you.

    Andrew Turnbull replied
    Dear John, Thank you for taking the time to complete a 5 star review and leave such nice comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Nicola Lee 30th Oct 2018

    Everything was carried out perfectly and staff were lovely 

    Andrew Turnbull replied
    Dear Nicola, Thank you for taking the time to complete a 5 star review. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Andrew Brown 9th Oct 2018

    We were very impressed with everything on the day the professionalism was second to none .

    Andrew Turnbull replied
    Dear Andrew, Thank you for taking the time to complete a 5 star review and for your kind words. I will ensure the team get to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 David Reid 5th Oct 2018

    Very happy with how we was treated specially by toni we felt very relaxed and thank you for all your help

    Andrew Turnbull replied
    Dear David, Thank you for taking the time to complete a 5 star review and for the kind words about Toni. I will ensure she gets to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Jackie Vincent 28th Sep 2018

    The handling of our arrangements with Toni at proctors road was excellent ! Also on the day 24th everything was just as we requested , many thanks from the Vincent Family .

    Andrew Turnbull replied
    Dear Jackie, Thank you for taking the time to complete a 5 star review. Its a pleasure to read about the level of service from Toni and the team. I will ensure your kind words are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Julie Beardsworth 21st Sep 2018

    Cannot thank the Coop enough. Everything was well looked after and communication was brilliant. Special thanks to Aly. She was professional and so very lovely to us all and to I believe it is Toni on the reception desk at Proctors road. Excellent service with great empathy.  Would not hesitate to recommend.  At sad times like these it is brilliant to have everything taken care of. Thank you 

    Andrew Turnbull replied
    Dear Julie, Thank you for taking the time to complete at a 5 star review. Its a pleasure to read about the level of service you received from Aly, Toni and the team. I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Susan French 24th Aug 2018

    Everything regarding my Mums funeral was carried out in a very professional and respectful manner. Even though it was a very sad time, everything was taken care of in a thoughtful way, from Toni who was excellent at Procters Road, and  also on the day of the funeral by the proccesion team that made Mums last journey a memorable one. This, my family and I were very greatful for. Thank you.

    Andrew Turnbull replied
    Dear Susan, Thank you for taking the time to complete a 5 star review. Its a pleasure to read the high level of service you have received from the team of colleagues at Proctors Road. I will ensure they get to see your kind words. Kind Regards Andrew Turnbull - Branch Manger.
  • 5 Janet Mitchell 19th Aug 2018

    Everything was lovely thanks so much

    Andrew Turnbull replied
    Dear Janet, Thank you for your kind words. Andrew Turnbull - Branch Manager.

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Valerie Fountaine 9th Jul 2019

Professional, efficient team but most important of all caring.  They made what  of course was a sad  occasion the very best it could be. We couldn't have asked for more. They gave us a very special day to remember.

Janet Freeman 30th Jun 2019

Supportive, yet professional; they made a difficult time easier. Thank you.

Paul Walker 24th Jun 2019

The entire team, particularly Marie Baxter/Funeral Arranger, Graham Mumby-Croft /Independent Funeral Celebrant, and David Whalley/Funeral Director were very friendly, helpful and professional making the whole process a much less painful experience than I had anticipated. Thank you to you all.

Reviews