Abbey Funeral Services Ltd

105 reviews

Call 24 hours

An independent, well-established family-managed business in Tonbridge, serving Tunbridge Wells, Pembury, Southborough, East Peckham, Hadlow, Hildenborough, Paddock Wood and surrounding areas

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

173 High Street
Tonbridge
Kent
TN9 1BX

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Abbey Funeral Services was founded in 1983 by husband and wife team, and former Presidents of the National Society of Allied and Independent Funeral Directors (SAIF), Jim and Chris Parker. Jo, the daughter of Chris & Jim, joined the company in 1993 and has been Managing Director since 2019.

This Funeral Home provides a wide range of funeral services to families in Tonbridge, Tunbridge Wells, and surrounding areas, from simple funerals, traditional burial and cremation services, green funerals including woodland burials and other environmentally conscious options. Their vehicle offerings include a selection of hearses and limousines, including horse-drawn hearses, motorcycle hearses and other, more personalised and bespoke transportation.

For anyone thinking ahead to the future, Abbey Funeral Services provides pre-paid Funeral Plans through Golden Charter, which are designed to cover the Funeral Director's costs and help contribute towards any third-party costs, such as crematorium fees and an officiant to lead the service.

Given our Mental Health is so important, aftercare is also made available, with Jo forming a community bereavement support program called ‘Friends Together’, which aims to assist families following a funeral. In addition to Funeral Directing and running the support group, Jo also runs Kent & Sussex Memorials, a monumental masonry company catering to the memorial needs of their families.

The family and their highly trained staff at Abbey Funeral Services are proud of their deep connection to the local community and offer services to high professional standards, in keeping with a strict industry Code of Practice.

Call Abbey Funeral Services today to begin making arrangements, discuss setting up a plan or for further enquiries, or click 'Visit Website' to view their official website and to explore in more detail.

What Families Say

AI Summary

Many families emphasise the empathetic and caring manner of staff throughout the funeral process, from the initial contact through to after the service. Several describe feeling supported and guided at each stage, with nothing considered too much trouble, and communication that was thorough without being intrusive.

Families frequently mention the professionalism and organisation on the day itself, noting that arrangements ran smoothly and according to their wishes, which allowed them to focus on grieving rather than worrying about logistics.

A number of reviews touch on how the service eased what would otherwise have been an overwhelming time, with families appreciating that stress was taken out of the process and that their individual requests and circumstances were respected and accommodated.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Carmella Wilson 12th Oct 2025

    Sarah at Abbey funerals was so professional and kind helping me to organise my nephew’s funeral in September 2025.
    She chose an ideal celebrant for the service.
    Also when my family and I were driven to the Crematorium, Steve and his team acted in a dignified yet warm and friendly manner.
    Everything ran so smoothly and it was a beautiful farewell for my nephew. All who attended had high praise for the service.
    Thank you so much Sarah, Steve and all the team at Abbey’s.

  • 5 Martin Curtis 3rd Oct 2025

    So helpful and understanding in the circumstances

  • 5 Michael Warwicker 2nd Oct 2025

        

  • 4 Clive Barker 1st Oct 2025

    Very happy with the service and respectful treatment the company gave to my Mum. Sadly the music we chose was unable to be used for technical reasons at the crematorium.

  • 5 Rosemary Knox 10th Sep 2025

    Very helpful while remaining professional.

  • 5 Marilyn Whelan 10th Sep 2025

    James from Abbey Funeral Services guided us through this process with dignity and kindness. Also Carol Taylor, our celebrant was excellent and gave us a wonderful service. Our family would like to thank you for taking care of Mike so well.

  • 5 Gary Young 10th Sep 2025

    The most amazing people I have ever ever come across in my life everything so easy and made so special there isn't enough words to describe the service and compassion that was shown to not only my late son but my whole entire family simply saying thank you is by far not enough but thank you for everything all our gratitude love and thanks to abbey
    Gary

  • 5 Cherie Wickenden 1st Sep 2025

    My family has used Abbey many times over the years and has always found them very professional, but also very kind.For my Uncle Noels funeral in August,they helped us through each stage of the funeral process.
    The service was exactly as we wished and the care and attention given to all aspects was exemplary ..
    We would recommend Abbey in a heartbeat .. they really are a lovely team.. thank you all..
    Sheila Divall and Cherie Wickenden

  • 5 Angela Rees 1st Sep 2025

    Respectful, caring and so very helpful throughout, thank you.

  • 5 Madeline Serjeant 1st Sep 2025

    Arranging a funeral for a loved one  is heartbreaking and the staff at Abbeys helped to make this task as easy as possible. They treated my family and I  with the utmost care, respect and compassion. Sarah was so helpful guiding my family and I through this very difficult time. I cannot recommend Abbeys highly enough, they are all a most caring and professional team. 

  • 5 Jane Stanley 30th Aug 2025

    Everyone at Abbey was wonderful. They took all the stress off of our family at such a distressing time and were so helpful in finding a marvellous lady to do the flower memorials and dealing with the church and vicar arrangements.
    I thoroughly recommend their services.

  • 5 Lynn Humphreys 30th Aug 2025

    Abby are just amazing. They help you every step of the way, nothing is too much trouble. Their personal service is second to none. I would always use them and always have. 

  • 5 Mike Hibbs 28th Jul 2025

    We couldn't have asked for a better funeral service than Abbey gave us. Their kind, compassionate approach made one of life's most difficult times a little easier. Thank you to all the staff for everything.

  • 5 Julie Barter 21st Jul 2025

    Abbey Funeral Services organised my late mother's funeral arrangements. As we are a small family, we couldn't face a big service in the Crematorium. A direct cremation was decided upon but we needed a company with a High St presence and excellent reviews who stood by their ethos. They communicated with us throughout. We wanted peace of mind that my mother was picked up from hospital and was delivered safely to their Chapel of Rest where we could all go and visit her and pay our respects. We had the comfort of knowing she was safe in their hands all the time, which lessened the trauma of it all. My mother was never alone and with Abbey all the way to her final Resting Place. AFS took all the stress out of what was already a very emotional time. We highly recommend them.

  • 5 Mike Muir 20th Jul 2025

    Karen from Abbey Funerals carried out all the arrangements for Vivs funeral.
    The first and main thing she gave us was her time and support taking away the stress and worry. She removes any taboo about death and just made the situation copeable. The whole team were available to answer questions and actually felt like part of our family. Speaking on behalf of all our family, we would have no hesitation in recommending Abbey Funeral Services to conduct a funeral thanks to all

  • 5 Philip Mills 19th Jul 2025

    Excellent in all respects. Very friendly and did anything we requested. We were very impressed.
    S.

  • 4 Janet Elcombe 18th Jul 2025

    They were all very helpful and fulfilling our needs

  • 5 Wendy Tolhurst 18th Jul 2025

    Choosing a funeral director when a loved one has died is a unique experience. You are looking for a professional service, where everything is going to run smoothly, but also where the staff are compassionate and understanding. Whilst cost is a consideration, this is one occasion that people are unlikely to shop around.
    My sister and I were planning and organising the funeral in accordance with our late brother's wishes but, as my sister lives abroad, ultimately it was down to me to choose an organisation. I had met Chris Parker through the Friends Together bereavement group and so we made an appointment with Abbey Funeral Services.
    From the moment we met Sharon, all the arrangements felt like they were in safe hands. No request was too small or difficult and the contact we had between meeting Sharon and the funeral was perfect - we felt everything was what we had chosen and updates given along the way were regular but not intrusive. It was Abbey who recommended a celebrant to us and both my sister and I felt that she was a perfect fit. I'm sure a part of that was Sharon listening to us talk about our brother and his character and recommending somebody who could offer support and understand the service we required.

    Abbey took care of everything for us, even sorting the finances with the funeral plan my brother had in place. Their professionalism and compassion meant that on the day of the funeral, all we were required to do was grieve for our brother and pay our last respects.

    I would have absolutely no hesitation in recommending Abbey Funeral Services to anybody.

  • 5 Kim Winton 17th Jul 2025

    Lovely caring people who make everything run effortlessly at a difficult time. Used Abbey a couple of times before and they are brilliant. Have always passed their name onto others.

  • 5 Tracy Williams 17th Jul 2025

    Abbey funeral services, treated us with kindness and compassion when dealing with my mum’s funeral, especially Karen Barker, she guided us through every step of the process and went above and beyond, especially when my mums ashes were interred in the vault at the cemetery, I cannot thank Karen and the whole team at abbey funeral services enough for all they did in looking after mum in her final journey.

  • 5 Ann Jones 17th Jul 2025

    I was very pleased with Abbey in particular with Sharon who was so reassuring and helpful in every way. She came to the house and talked everything through with my eldest son and his wife and myself. If a death and funeral can be perfect Gerard’s certainly was. Thank you so much. Ann Jones 

  • 5 Rob Burt 17th Jul 2025

    Abbey are without question a very caring and professional company, but more so they showed much empathy when helping me organise the funeral of my late mother. I couldn’t recommend them highly enough. Thank you, bless you all at Abbey. 
    Rob Burt

  • 5 Fernando Resende 17th Jul 2025

    I would like to express my gratitude to Abbey Funeral Services for all that they did for Jane's Funeral. Sarah Spence was absolutely marvellous and was always on hand to support me through the most difficult time of my life.
    Thank you.
    Fernando Resende

  • 5 Russell Lynch 17th Jul 2025

    Amazing Team, my thanks to you all.

  • 5 Simon Morris 17th Jul 2025

    I cannot fault the service that Abbey provided to my sister and I at such a difficult time. The service throughout the process was exceptional. James in particular who dealt with the  majority of the organisation was such a kind person to deal with.
    Also the pallbearers on the day who were again first class. Thank you so much for doing such a great job for my dear Mum

Address
173 High Street
Tonbridge
Kent
TN9 1BX

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Carmella Wilson 12th Oct 2025

Sarah at Abbey funerals was so professional and kind helping me to organise my nephew’s funeral in September 2025. She chose an ideal celebrant for the service. Also when my family and I were driven to the Crematorium, Steve and his team acted in a dignified yet warm and friendly manner. Everything ran so smoothly and it was a beautiful farewell for my nephew. All who attended had high praise for the service. Thank you so much Sarah, Steve and all the team at Abbey’s.

Martin Curtis 3rd Oct 2025

So helpful and understanding in the circumstances

Michael Warwicker 2nd Oct 2025

    

Reviews
Crematorium
Cemetery
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Prices vary by time and day of week