Rowland's Funeral Service

5 John Blackstone 7th Nov 2023

Impossible to think it could have been improved in any way.
Very.professional with great warmth and empathy

5 Ben Parsons 5th Nov 2023

From the very first phone call on the sad passing of my Dad through to the cremation all the Rowland's staff have been kind, considerent, understanding, thoughtful and helpful in what is a very difficult time. Thank you.

5 Sally-Anne Carpenter-Smith 22nd Oct 2023

The whole experience with Rowlands was professional and friendly. They were also so helpful with everything and I would highly recommend them.

5 Mark Marriner 20th Oct 2023

Really supportive throughout the entire process. Extremely professional and were always there to answer any questions. 

Owen and Elise, we’re so efficient when answering any questions. Their warmth and personal touch couldn’t be faulted in any way. 

You helped make the day run smoothly. Thank you. 

5 Deborah Haddow 17th Oct 2023

Right from the death of my father, to the death of my mother a week later, then the arrangements for a double burial, I was able to speak to Charlotte, either on the phone or by email whenever I needed to. We worked together to get exactly the right arrangements in place. It felt supportive and professional at all times. Giving me confidence that certain things could be sorted out without me having to worry about them, like the cemetary, flowers and the obituary. It was exactly what I needed at a time when I felt completely knocked off balance.

5 Carol Moore 16th Oct 2023

Rowland's have been both professional and sympathetic throughout the whole process. Marsha kept us informed every step of the way and made sure that everything went smoothly.
The funeral itself was perfect. Sarah Weller (Celebrant) listened carefully to our ideas and helped ensure that the service was a true reflection and celebration of Gary's life.
Their kindness and understanding has helped us tremendously during a very difficult and emotional time.

5 Jo Bason 16th Oct 2023

The one to one contact was superb from as soon as Dad had died to after the wake. Having such care and continuity supported my Mum and gave us all peace of mind that Dad's body was in safe and caring hands. Rowlands is an amazing team doing a difficult job but to the very highest of standards - I'll always be grateful to them.

5 Ann Hollaway 7th Oct 2023

Charlotte handled the whole process from initial meeting to the Funeral itself superbly. She and the other Rowlands staff were sympathetic and caring at such a difficult time, but also made all the arrangements so efficiently, keeping the stress away from us as immediate family. The Funeral was so well organised, and we didn't have to worry about anything. I wouldn't' hesitate to recommend them

5 Maurice Cooke 3rd Oct 2023

Rowland's from the very beginning were reassuring and carefully listened and understood my situation, they immediately confirmed how to deal with things when a loved ones passing, they gave me a contact number. I was then given an appointment to discuss the funeral arrangements. all my wishes were dealt with, care and consideration for myself and family members. Leading up the the funeral day I was regularly contacted by Rowland's confirming my wishes. The funeral day was totally free of stress from beginning to end, things ran smoothly, myself and the family menders together with those who attended experienced a wonderful and memorable service to the departed member of our family. I recommend them with total confidence of their professionalism and communication skills when dealing with the sad loss of a dear one.

5 Ashley Kemp 1st Oct 2023

Supportive and accommodating of all our requests to enable us to achieve the perfect goodbye.

5 Susan O'Shea 30th Sep 2023

Following the death of my husband, Rowlands in Petersfield. Were professional, compassionate and I would highly recommend.  With Marsha’s support and guidance this helped us through this incredibly sad time. Thank you 

4 Leon Saunders 26th Sep 2023

Over a long period of time my family have used Rowlands five or six times and always had excellent service thank you very much for the same service for Hazels funeral L J Saunders

5 Brian Simpson 24th Sep 2023

Rowland's Funeral Services provided a compassionate and supportive service when arranging a family funeral. They guided us through the process and listened to all of our requests with understanding and sensitivity at a very difficult time for the family. Communication we excellent throughout and we felt in safe hands. We would have no hesitation in  recommending them.  

5 Julia Catton 18th Sep 2023

Rowlands offered a very professional and empathetic service throughout the organisation of my mothers funeral.
Charlotte, the funeral director was excellent and I would highly recommend her services.

5 Gary Rees 18th Sep 2023

Very happy eith everything, very professional

5 Rosie Hill 3rd Sep 2023

Owen & Elise understand the feelings of the bereaved, & do everything they can to make the process easier. They really know their jobs, & can advise on many details in a friendly informal manner.

5 Theresa Waterworth 29th Aug 2023

They did a great job, keeping us updated and even organisig the recorded music.I'm leaving instructions that they will do my own funeral - hopefully way in the future.

5 Mike Elwin 28th Aug 2023

From the moment I walked through the door I knew I was in the right place. Owen instantly made me feel comfortable about having the difficult conversation initially and further conversations and interactions with Charlotte helped guide the family during the process.
On the day of the funeral, the wider family all commented on how complete the service was.
I would like to say that I look forward to using Rowlands again but maybe that’s not appropriate / not too soon…!

5 Nicky Valmas 18th Aug 2023

Professional, thoughtful and discreet throughout the whole process - we had absolutely no complaints at all - very positive experience - thank you.

5 Heather Warner 12th Aug 2023

Marsha, Owen. Jim, Charlotte and the whole team were so very kind, helpful and respectful, which really helped us give my father the send off he deserved. Thank you so much

5 Jane Pittaway 22nd Jul 2023

Marsha was brilliant - caring, supportive, informative, helpful and efficient. Everything we needed with plenty of options for coffins, flowers etc. She was also lovely on the day of the cremation. Highly recommend.

5 Brian Pedder 16th Jul 2023

Faultless from initial interview to the burial.  Done with compassion.

5 Lesley Harwood 15th Jul 2023

I would like to thank the team at Rowland's Funeral Services, Petersfield for their kindness and attention to detail. They guided me through the process of planning my mother's funeral and assisted to make it all run smoothly on the day.
I would also like to thank Martin Brown who conducted the service - he met with me prior to the service in order to get to know me and also to talk about mum and her life. He assisted me in choosing music and advised re order of service. On the day he led a personalised and warm celebration of my mother's life. Thank you to the whole team - you made a difficult time easier.

5 Russell Challenor 14th Jul 2023

an excellent and very caring service, thx

5 Douglas Benford 8th Jul 2023

Rowlands made an extremely sad time that little more bearable. Very professional and personal service. Nothing was too much trouble. They guided us through everything that needed to be done. Owen in particular who led the funeral went above and beyond. We can't thank them enough