Co-op Funeralcare, Prestonpans

22 reviews

Co-op Funeralcare, Prestonpans is an ethical and member owned funeral director, serving bereaved families in Prestonpans and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Shirley MacKay 16th May 2022

Excellent service all the way though the process especially from Daniel. I would highly recommend.

Sarah Main 16th May 2022

The care and attention the lovely people at Prestonpans was outstanding. Morag and fiona were so caring. Nothing was to much trouble for them.

Marion Ross 13th May 2022

Very thoughtful and supportive throughout.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
Unit 4 Preston Links
High Street
Prestonpans
East Lothian
EH32 9AF

About Us

Co-op Funeralcare, Prestonpans is an ethical, member-owned funeral director in East Lothian. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Prestonpans can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Prestonpans funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Prestonpans, Co-op Funeralcare, Prestonpans take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Prestonpans in East Lothian is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Prestonpans today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Shirley MacKay 16th May 2022

    Excellent service all the way though the process especially from Daniel. I would highly recommend.

  • 5 Sarah Main 16th May 2022

    The care and attention the lovely people at Prestonpans was outstanding. Morag and fiona were so caring. Nothing was to much trouble for them.

  • 5 Marion Ross 13th May 2022

    Very thoughtful and supportive throughout.

  • 5 Evelyn Mccabe 4th May 2022

    Fiona was absolutely outstanding in the way she dealt with us throughout this distressing time. She kept in constant contact to make sure we were ok with all the arrangements and with a call the night before and on the morning of the funeral I believe went above and beyond. Now for the not so good bit. Having spoken to many people from the area the wait to bury a loved one has certainly increased since the decision to remove local cars and pool them elsewhere. This decision no doubt was made to save money but surely not to the detriment of the service you provide?? Making an 80 yr old women wait nearly 5 weeks to bury her husband and get some sort of closure is in my opinion shocking, I know for a fact that the council had dates before that as I work for them so it basically came down to your strung out resources. Maybe decisions to save money should  be  reviewed a little better in future .

  • 5 Pamela Mclauchlan 3rd May 2022

    Absolutely wonderful, so professional and kind, mo went over and above to make me reassured, can't praise them enough,

  • 3 Thomas McMillan 25th Apr 2022

    There was one error with the booking of the celebrant by the funeral director. Wrong time was made and the celebrant was unable to get to the venue at no notice. She appeared as a no show, when in fact the director could have checked to ensure attendance in advance. The funeral director had to step in to deliver the commemorative script. There was an initial delay to proceedings and the coffin was outside and the first music track looped several times. Avoidable really.

    Jocelyn   replied
    I am sorry to hear that you are not happy with the service. Please can you contact our Client Relations Team 0800 083 6301 or email us on funeral.clientrelations@letsco-operate.com
  • 5 Linda McHale 14th Mar 2022

    The service from Morag and the team at Prestonpans was exceptional. Morag herself went above and beyond giving the best personal care to my husband Peter and being there even in her own time to help me in my darkest moments.  The compassion within the team was the best I could have hoped for. The ceremony itself and Morag work on Peters Casket made the celebration of his life the most incredible experience imaginable.  Thank you to Morag and the team at Coop Prestonpans. Forever grateful.  Linda

  • 5 Jane McCarthy 7th Mar 2022

    My family and I were absolutely delighted with your efficient and compassionate services.  We cannot recommend you highly enough.  Happy to sing your praises. 

  • 5 Christine Miller 28th Feb 2022

    Dealing with the funeral arrangements for my mother was of course difficult and emotional. The help and support from the whole team at the Co-op in Prestonpans was exceptional and made that experience as easy it could possibly be. Morag in the office then Emma the Funeral Director on the day could not have done more and went “above and beyond” time and time again. The drivers too were faultless and so respectful. I, and the rest of the family, really appreciated the professional yet friendly service from the whole team. 

  • 5 Karen Stanford 28th Feb 2022

    Such wonderful and compassionate service from Mo at Co-op Funeral Care in Prestonpans. Mo dealt with every request in a timely, sensitive and professional manner. I'd highly recommend Mo and her team. Karen Stanford

  • 5 Bruce Matthews 21st Feb 2022

    Great service .Everything ran smoothly from start to finish.Very professional staff.

  • 5 Karen Kerr 21st Feb 2022

    We can’t thank Mo enough from the Cooperative Funeral Service in Prestonpans. Her expert advice, sympathetic & warm welcome helped us through a very difficult time. 

  • 5 Valerie Kirkwood 15th Feb 2022

    Always a pleasure dealing with Mo at the Prestonpans Funeral home

  • 2 Alexa Dobie 8th Feb 2022

    From beginning to end the personal care from Morag was outstanding helping with every detail  nothing was too much bother. The cars were perfect  same goes for the driver who was so polite and friendly which helped us tremendously. 

  • 5 Christopher Stevens 7th Feb 2022

    Morag is simply a lovely caring person who made a difficult tome for us much easier. No request was too much trouble and we owe her a huge vote of thanks for her gentle and caring treatment

  • 5 Doreen Coe 31st Jan 2022

    Your staff were fantastic and listened to what we said and nothing was to much trouble, great service from all involved

  • 5 Clare Glen 26th Jan 2022

    Very helpful and respectful. Warm , genuine and professional service . Many thanks

  • 5 Janet Young 24th Jan 2022

    As per Davids wishes he was cremated without any one present. Morag handled everything very well

  • 5 Sonya Rugg 24th Jan 2022

    The funeral director Morag gave excellent service and nothing was a problem . On the day the staff were top notch & very respectful. They made everything so easy from beginning to end. Thanks again from all the family. 

  • 5 Gordon Howieson 19th Jan 2022

    Morag helped us when my mum passed away. She enabled my mum’s wishes to be carried out and kept us update at every stage of the process. I wouldn’t hesitate to recommend her for the great service she provided. 

  • 5 George Thomson 10th Jan 2022

    The staff at prestonpans funeral parlour were most helpful. They did everything we asked for.      Thank you.    George Thomson.

  • 5 Irene Wallace 4th Jan 2022

    The service I received from the beginning of organising the funeral with Morag all the way through to the day of the funeral was excellent and Morag was always helpful with any questions or queries I had. I really appreciated the help I received at this sad time.

Address
Unit 4 Preston Links
High Street
Prestonpans
East Lothian
EH32 9AF

Latest Verified Reviews

Shirley MacKay 16th May 2022

Excellent service all the way though the process especially from Daniel. I would highly recommend.

Sarah Main 16th May 2022

The care and attention the lovely people at Prestonpans was outstanding. Morag and fiona were so caring. Nothing was to much trouble for them.

Marion Ross 13th May 2022

Very thoughtful and supportive throughout.

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Update

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