Katie Mills Independent Funeral Service

107 reviews

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A local, family owned and run, and completely independent funeral director in Paignton, located in the heart of Torbay and serving the entire surrounding area.

Latest Verified Reviews

John Wise 31st Jul 2025

The level of personal service and care towards us from the initial contact to the conclusion of the funeral service was excellent. Katie and her team were always supportive and understanding of our needs. We would highly recommend the service she provides.

Kieran Tor Hughes 22nd May 2025

Katie and her team could not be more helpful, the whole process was conducted in a calm and encouraging manner, nothing was promoted unless enquired about which was something I really appreciate. Celebrant (Brian) went beyond our expectations when it came to the service and the Video tribute of photo montage and music was commented on by all attendees. I have no hesitation in recommending at all. You are in good hands. Kieran Hughes

Don Connor 3rd May 2025

Katie and her team delivered an excellent service. It was the first time I have had to organise a funeral and Katie made it easy, I felt supported throughout. Katie was professional, but more importantly was kind, compassionate and patient, offering guidance every step of the way. Nothing was too much trouble. I wouldn't hesitate to recommend.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

342 Torquay Rd
Paignton
Devon
TQ3 2DQ

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

A local, family owned and run, and completely independent funeral director in Paignton, located in the heart of Torbay and serving the entire surrounding area. Katie and Rob opened the business together in 2020, after buying and completely refurbishing the funeral home.

With bright, welcoming premises that now include a large reception area, a comfortable arranging room and two dedicated chapels of rest, both of which can be used as small service chapels, Katie and Rob have created a truly welcoming and comfortable place for you to plan the perfect farewell.

Katie Mills Independent Funeral Service can help you to arrange any kind of service that you wish for. With a full range of specialist hearses available, ranging from traditional Daimler hearses and limousines, to executive black and white Range Rovers, to alternative options such as horse drawn carriages, and a trike-and-trailer combination, you will always be given a wide range of options.

Katie Mills Funeral Service do not charge upfront fees, and provide the same level of excellent services to everyone who needs them, regardless of your financial situation.

Phone today for a first-class funeral service in Paignton and the whole of the Torbay region. Katie Mills Independent Funeral Service are available 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 John Wise 31st Jul 2025

    The level of personal service and care towards us from the initial contact to the conclusion of the funeral service was excellent. Katie and her team were always supportive and understanding of our needs. We would highly recommend the service she provides.

  • 5 Kieran Tor Hughes 22nd May 2025

    Katie and her team could not be more helpful, the whole process was conducted in a calm and encouraging manner, nothing was promoted unless enquired about which was something I really appreciate. Celebrant (Brian) went beyond our expectations when it came to the service and the Video tribute of photo montage and music was commented on by all attendees. I have no hesitation in recommending at all. You are in good hands. Kieran Hughes

  • 5 Don Connor 3rd May 2025

    Katie and her team delivered an excellent service.
    It was the first time I have had to organise a funeral and Katie made it easy, I felt supported throughout. Katie was professional, but more importantly was kind, compassionate and patient, offering guidance every step of the way. Nothing was too much trouble. I wouldn't hesitate to recommend.

  • 5 Diane Charlesworth 17th Apr 2025

    I can’t recommend Katie Mills Funeral Services highly enough. They are compassionate & professional & helped so much with the process of sending my mum on her final journey. They had already been recommended to me & I can see why they treated my mum with the utmost respect & care culminating in a lovely funeral all made possible by Katie & her husband Rob at each stage of what is a very difficult & emotional process 

  • 5 Katie Owen 28th Feb 2025

    I entrusted the care of my late Mother, Beryl to Katie and Rob knowing they would look after her as if she were their own. From the initial contact till after the funeral, I was kept informed at every step of the way with regards to organisation, choices and the things I hadn't thought about. Nothing was too much trouble for these guys. My Mother's funeral was simply beautiful, graceful and very fitting for the special lady she was. Thank you once again to all of you!

  • 5 Sinead Coker 26th Feb 2025

    Katie and all her staff have been amazing, from the moment our mum passed away to arranging her funeral and then afterwards, nothing has been too much to ask, and they have been contactable at all times, so knowledgeable, professional and more importantly compassionate and caring, we had an amazing service and have really appreciated their support throughout such a difficult time, just amazing cannot thank them enough

  • 5 Adam Moriarty Morris 29th Aug 2024

    Katie, Rob and their team were nothing short of perfect from the moment we called them when my father passed away to the day of his funeral.

    They helped us create a special celebration on his land and went so far above and beyond what is standard in the world of funerals.

    We feel very lucky to have chosen Katie (purely based on her being female at the start!) and that she is a big believer in using alternative venues for funerals. Nothing was too much trouble for her and rob and they made several extra trips to the property to make sure everything was perfect.

    They sourced extra equipment to make things easier/possible in a tricky location.

    Everything was spot on and Katie and Rob were the perfect balance of professional and personal.

  • 5 Linna Burke 11th Aug 2024

    When my husband Ray passed away i was in mess,I had never arranged a funeral before, so i chose Katie Mills she had really good reviews so i chose her, Katie made me feel at ease at all times and made me feel a lot better she sympathised and helped me out, she treated my husband with respect at all times, I am so very pleased with the way she treated our children and made my Rays funeral so special just like my husband was, Katie never rushed me and listened to what i had to say.Katie did an amazing job of my husbands funeral and would most certainly recommend her to any one. [Got bless you Katie for such a wonderful send off of my Ray and thank you so much]

  • 5 Elishia Allen 8th Aug 2024

    Couldn't recommend highly enough. Absolutely amazing people

  • 5 Nicki Murtagh 7th Aug 2024

    Katie and Rob were amazing, compassionate, very professional, they looked after our dad with the utmost care and were able to reassure us all, support his partner, explain everything clearly and help us give him the best send off -we would not hesitate to recommend them

  • 5 Louise Baker 2nd Aug 2024

    Pure perfection from day one the love and sympathy Katie showed throughout this devastating time looking after my son and providing him with a very personal send off I will be forever grateful. I seriously couldn’t of wished for anything more. Louise

  • 5 Rebbeca Rand 24th May 2024

    Without the love and support from Katie and team, we would not have been able to give my sister the love and personal care she deserved, my family and myself would recommend Katie and her team whole heartedly, thank you so much again, you made a very hard time for us, that little bit easier. 

  • 5 Susie Watts 24th May 2024

    Katie and Rob were fantastic. They were kind, considerate and showed compassion and integrity. 

  • 5 Jennifer Hardwick 2nd May 2024

    Nothing could be added to make my experience better. I Would fully recommend

  • 5 Nicola Willcox 18th Apr 2024

    Absolutely amazing.
    Hard working and creative to make every send off unique.
    I'm sure dad loved his flying scotsman! We all did!

  • 5 David Savage MBE 7th Apr 2024

    From the moment I walked through the door and meet Katie she went above and beyond to make sure the difficult task of arranging the cremation of my brother went as smoothly as possible. I cannot fault the service that she provided. Her kindness and generosity of time made me feel that my brother was in safe hands from the beginning. She always made time to answer any questions that I had.
    I will be recommending Katie’s funeral services to everyone.
    I hope I don’t need to call on her services for a while but when I do need a funeral director again I will have no hesitation in going straight to Katie.
    Thank you Katie 

  • 5 Julie Taylor 21st Mar 2024

    Katie, Rob and their whole team are simply amazing. My brother had very specific requests for his funeral and they went above and beyond to make sure his funeral was exactly what he wanted. The care that they gave my brother, myself and my family was outstanding. Kind, professional and trustworthy, I highly recommend them.

  • 5 Paul Snowdon 2nd Mar 2024

    We wanted a very special and somewhat unusual funeral for my wife. Katie was superb, nothing was too much trouble, every request was perfectly interpreted, with a smile. What followed was the most beautiful funeral we could ever have hoped for. Thank you so much Katie!!

  • 5 Charlotte Ayres 17th Dec 2023

    Katie mills and her husband have been very supportive through this whole process. Their personal touch and sensitivity is what sets them apart from the others. They cover everything. Would highly recomend. They took very good care of my dad.

  • 5 Tanya Barter 17th Dec 2023

    From the moment Katie met us at the door, we felt very welcomed and although it was a very sad time, we had a few laughs and tears discussing funeral arrangements for my Dad. Katie was so understanding, knowing when we just needed a few more moments to make decisions and never hurried us or made us feel time was an issue. Explaining things step by step supported us as a family, to make those decisions, that can be very difficult. On the day of the funeral everything was managed so well and took a lot of pressure off the family. Can not fault anything. Thank you Katie & Rob for being so brilliant!

  • 5 Jaqui Boniface 15th Dec 2023

    From the very beginning Katie took care of everything. On the day of Mums funeral, i couldn’t have asked for anything better, the little touches made such a difference to our day. Katie and her team went above and beyond and for that we will always be very grateful. Thankyou. 

  • 5 Christine Philipson 14th Dec 2023

    I couldn't ask for a better service from Katie Mills. It was all done very sensitively. I was most impressed with her and her company.

  • 5 Nicola Wyres 14th Dec 2023

    Such lovely people Katie and Rob, very personal and professional, made an extremely hard day easier for us . Thankyou for everything to you both xx

  • 5 Eliza Learmonth 7th Dec 2023

    Katie is fantastic, she and her team were so kind and helpful. Even under difficult family circumstances. Everything was delt with, with the highest level of professionalism bringing compassion, dignity and calm to a very sad and stressful time. Thank you Katie for everything.

  • 5 Kim Hooper 15th Jun 2023

    Katie Mills'sservice to myself and my family for the arrangements for Heather Buckpitt's funeral was without doublt outstanding.


    I was treated with the utmost care and respect.All of our wishes were followed without exception. I have no hesitation
    in giving above five star treatment which made our family's loss more bearable.
    David Buckpitt

Address
342 Torquay Rd
Paignton
Devon
TQ3 2DQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

John Wise 31st Jul 2025

The level of personal service and care towards us from the initial contact to the conclusion of the funeral service was excellent. Katie and her team were always supportive and understanding of our needs. We would highly recommend the service she provides.

Kieran Tor Hughes 22nd May 2025

Katie and her team could not be more helpful, the whole process was conducted in a calm and encouraging manner, nothing was promoted unless enquired about which was something I really appreciate. Celebrant (Brian) went beyond our expectations when it came to the service and the Video tribute of photo montage and music was commented on by all attendees. I have no hesitation in recommending at all. You are in good hands. Kieran Hughes

Don Connor 3rd May 2025

Katie and her team delivered an excellent service. It was the first time I have had to organise a funeral and Katie made it easy, I felt supported throughout. Katie was professional, but more importantly was kind, compassionate and patient, offering guidance every step of the way. Nothing was too much trouble. I wouldn't hesitate to recommend.

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