Norman Lock & Son

5 Neil Macilwaine 21st Jul 2023

Very compassionate and caring staff

5 John Lawlor 20th Jun 2022

Efficient, professional and personal service. Kate and Chris provided all the support we needed; all are wishes were carried out and they were able to use their long experience to provide a fitting and appropriate celebration of Catherine's life.

5 Alan Bruce 27th Apr 2022

Katy was a wonderful help at such an emotional time. She was professional and thorough but most significant was her warmth and empathy. The fact that she is local to our family home meant she knew many that were involved with the memorial service and delivered all the order of service booklets when we set up the evening before. Helped the day to run smoothly with her dad in attendance. Many thanks for all your help. Alan, Ian, Hugh and Brian..

5 Claire Warr 5th Apr 2022

I can not thank Norman Lock and Son enough for supporting us at every step during this difficult time. Their attention to detail and recommendations has been really appreciated.

5 Tony Dumpleton 13th Mar 2022

Very sympathically handled.

5 Liz Ash 6th Feb 2022

Kate & Chris are very caring people. They took the stress out of a difficult time. They are very organised, and helped all they could. 

5 Tracey Davey 7th Dec 2021

Unfortunately we've had to use their services twice in sixteen months... But we cannot fault Chris and Kate from start to finish. Professional, kind and considerate . Nothing was ever too much trouble for them... Kate, helping me to sort out the order of service at 10pm on a Friday evening!

Many thanks

5 Julie Smith 27th Oct 2021

Thank you Chris and Kate for all you have done for us

5 Tash Drew 9th Oct 2021

An incredible family ran business. Nothing was ever too much trouble.
Made a difficult situation as easy as it could possibly be.

5 Tracey Stearn 14th Sep 2021

You truly lifted the saddest day of our lives and helped us through the difficult time before mums funeral over and beyond my expectations we are truly grateful to Chris and Kate for their personal touch. 

5 Nigel Glover 18th Aug 2021

Very professional service and lovely people 

5 Samantha Moyse 14th Aug 2021

I can’t thank Chris and Kate enough for the help and support that they have given  myself and family at what has been a very difficult time. 

5 Julie Dennis 13th Aug 2021

Chris and Kate,
Were  helpful, kind and respectful. 
They organised everything efficiently. 
Highly recommend. 

5 David Kybett 6th Aug 2021

Having recently lost my father, I engaged Norman Lock and Son to complete the final cremation service.
They were compassionate and totally professional, offered advice and made the day go smoothly.
At a difficult time, Kate supported and guided me, removing a huge amount of anxiety and stress.
Many thanks Kate and colleagues.

5 Rosalind Hill 29th Apr 2021

Really good service and lovely kind poeple to contact.Nothing is to much trouble

5 Leslie Slade 22nd Apr 2021

Just as we expected another first class job thank you very much from all the family

5 Shirley Millman 18th Apr 2021

Chris and Kate were wonderful in helping sort the funeral details . Very efficient in what they do . 

5 Patrick Kimber 5th Apr 2021

We recommend Norman Lock & Son without hesitation. They were a great help and support, answering all our questions and concerns. They guided us step by step through the whole process and we couldn't have been happier with everything they did.

5 Simon & Trish Wonnacott 11th Mar 2021

Chris and Kate are both such professionals in their roles. They are extremely organised, very compassionate and kind. They guide you through the whole process in a reassuring way, alleviating much of the stress at a very emotional time.

5 Simon & Trish Wonnacott 14th Dec 2020

Thank you for all your support and kindness with Mum’s funeral arrangements. It made a tough day much easier with your professionalism . 
Simon & Trish

5 Angela Dennis 8th Dec 2020

Very professional service. Caring, kind and no pressure. Given lots of advice, help when you need it most. Absolutely brilliant.

5 Wendy Brown 3rd Sep 2020

I would not hesitate in recommending Norman  Lock & sons.  Chris and Kate were very professional and reassuring with guiding me and my family through this painful process.  

5 Martin Whitehead 30th Mar 2020

We would like to thanks chris and kate for the fabulous service under the circumstances they where in constant contact and dealt with the whole funeral without us worrying

5 Tina Gaydon 24th Aug 2019

Chris and Kate have been amazing in this very difficult time, they could not do enough for my family. I would highly recommend their services.

5 Angela Rockett 10th Aug 2019

Very professional and careing everything delt with showing compassion and respect for both the family and their loved one. Would definitely recommend to anyone and will be using them again.