Andrew Grey Funeral Directors, Hetton Le Hole

5 Jackie Beck 24th Jan 2022

Having used Andrew Grey Funeral Directors in the past,we knew we would reeive first class service.
We were not disappointed.
As in the past, the staff at Andrew Grey's could not do enough for us. They really do go the extra mile.
Nothing is too much.
We would highly recommend Andrew Grey Funeral Directors to everyone.

5 Derek Craig 14th Jan 2022

A sad day but a good day. Woodland burial service was perfect. A big thank you to all the  people at Andrew Greys from start to finish.

5 Lynne Curd 11th Jan 2022

No words can describe how fantastic Andrew grey’s firm were when arranging my dad’s funeral. Ben our funeral director was second to none. Everyone was so compassionate and respectful throughout and they really made his last journey as bearable as possible for us all. Thank you so much 

5 Julie Thompson 30th Dec 2021

A absolutely outstanding service provided by Andrew grey and staff helping us through the past few weeks looking after my mam with dignity and respect. A massive thank you to Ben who’s support has been invaluable throughout and also to Gillian who supported my girls while visiting their nana in the chapel of rest.
We will be forever grateful.

5 Pauline Seery 13th Dec 2021

Very professional and caring

5 Jacky Worthington 11th Dec 2021

At the difficult and sad time of the loss of a loved one it was a huge relief to be helped and supported through the funeral arrangements by such kind and caring people. We know Vera was looked after with respect and compassion. I can't thank Andrew, Gillian, Ben and Sarah enough and would recommend them to anyone in need of an excellent service.

5 Nina Vasey 6th Dec 2021

The support from start to finish was exemplary. Nothing seemed to be too much trouble, including evening and weekend visits to the chapel of rest to spend time with Dad. The communication was brilliant with Ben and the team regularly checking in to see how we were. Having the ability to WhatsApp was also really beneficial at a really upsetting time, as not always easy to talk.

The funeral went very smoothly and we didn’t have to worry about anything on the day, other than to focus on saying our goodbyes. The flowers were beautiful and the order of service perfect. 

Ben dealt with the family with such compassion and honesty and we felt like we were in safe hands. Having never done this before everything was clearly explained and we were guided through the process.

I have nothing but compliments for Andrew and the team, thank you all! 

5 Allison White 22nd Nov 2021

Ecellant service

5 Liz Ashworth 22nd Nov 2021

Great service from start to Finnish so kind and loving would recommend Andrew and all his staff xx

5 Pauline Harris 21st Nov 2021

Professional service from start to finish. Kept the family up to date with arrangements and nothing was too much trouble.   Thank you. 

5 Andrea Fraser 15th Nov 2021

The team at Andrew Grey are professional, supportive and provide a fantastic service during one of the hardest times families have to go through. Thank you to Andrew, Ben and Gillian.

5 Louise Eastick 14th Nov 2021

Absolutely brilliant service. Andrew was very compassionate, he explored all options with us regardless of price to ensure we got the exact service we wanted. Andrew and his family go above and beyond to ensure a smooth and caring service what I could not thank them enough for. Brilliant staff, family and overall service !

5 Anne Chisholm 13th Nov 2021

I was very pleased indeed with the service Andrew gave. He was efficient, accommodating, and empathetic and showed much care and compassion.
Everything went really well and l am very grateful to him

5 Lesley Mitcheson 9th Nov 2021

Fantastic service from Andrew he was very supportive professional and sympathetic. He kept us updated on all details of arrangements and was always available for advice. Would highly recommend.

5 Ilona Gunning 8th Nov 2021

Very courteous, helpful & respectful.

5 Annette Guy 7th Nov 2021

Absolutely fantastic service from Andrew, could not have asked for anything more, so professional, so caring nothing was a bother for him, i am forever grateful 

5 Trevor Henderson 27th Oct 2021

A fantastic service from beginning to end which felt was very personal and heartfelt.
Very professional but above all empathetic which put everyone at ease through the most emotional of occasions. We would thoroughly recommend Andrew Grey to anyone as nothing was too much trouble and we were kept informed from beginning to end.

5 Anne Moutter 25th Oct 2021

Absolutely fantastic, very caring and professional, nothing was any bother, helped us all through the most emotional and difficult time. Can’t thank the team enough

5 Louise Woodcock 2nd Oct 2021

Ben went above and beyond to help my family 👪. In our grief. Explained everything to us. Answered all our questions. Couldn't thank them enough.

5 Melanie Kennedy 25th Sep 2021

I knew Andrew would do us proud. Ben was also brilliant.
From start to finish mam and us were treated with absolute professionalism

Much appreciated

5 Pamela Taylor 24th Sep 2021

Excellent service provided. Ben and the rest of the staff were brilliant from the moment I contacted greys funeral directors on the passing of my mam. Thanks for everything and your kind words of comfort from all of Brenda Hellyns family

5 Liz Fulton 20th Sep 2021

The whole team at Andrew Gray's were excellent. Care and kindness was shown at all times throughout and after our mam's funeral.

5 Tony Lobban 11th Sep 2021

Andrew is absolurely superb, from start to finish Andrew and his team could not gave done anything else to give my Mother the resoect and the absolute send off she deserved..I would not hesitate to recommend him..every detail was covered and respectful advice given at every opportunity..6 stars...

5 Lisa Davis 6th Sep 2021

Words cannot express my gratitude.  From the outset Andrew and his team demonstrated a level of understanding,  caring and helpfulness, that meant we could be confident we were in safe hands.

Throughout the process Andrew communicated considerately and with compassion  to ensure all the many tasks came together on the day to deliver a memorable ceremony.

I can’t recommend Andrew and his team enough,  and would thoroughly recommend them. 

5 Stephen Gibson 24th Aug 2021

An outstanding service with understanding, dignity and respect from Andrew and his team throughout. Absolutely recommended Andrew Grey and his team 100%. Thanks again.