Andrew Grey Funeral Directors, Hetton Le Hole

4 Christine Stobbart 29th Mar 2020

Dealt very well in difficult circumstances surrounding the Corona Virus lockdown and closure of churches. Would recommend their care and dignity and respect.

5 David Wilkinson 16th Mar 2020

Would give more than 5 stars if we could. My dad died suddenly and unexpectedly but the team were amazing from start to finish. Kay was our contact and she was the most genuine, kind, helpful and selfless person you could meet. She was there to help and guide us every step of the way and really focussed on our needs and what we wanted. Kay and the whole team were fantastic and we would not have got through this tough time without their support, love and kindness. They attended to every part of the day and on the day provided us with much needed support. I cannot speak highly enough of Andrew Grey’s funerals directors and I would recommend them to anyone which is not something I would do lightly. I can’t  express how special the team are and how fantastic they all are. I met most of the team and all of them were amazing. They looked after my dad in their care really well and nothing was too much trouble. I can honestly say my dad had the most fabulous send off and we would never have got through this most tough period of our lives without their support. Well done and thank you. Special thank you to Kay who got our family through this difficult time. Please use Andrew Grey if you ever need a funeral director as they really were the best. I work in customer service myself and this team were top class. Thank you again for your love, support, kindness and attention to detail we really appreciate it. Thanks, Dave.

5 Shelly Harper 14th Mar 2020

A very friendly group of people. They were always on hand for advice or a hug

5 Marilyn Bentley 7th Mar 2020

I would highly recommend Andrew Grey Funeral Services.I could not have asked for a more professional and sympathetic handling of my Mam's funeral.Ben our undertaker, looked after every detail of the funeral with dignity and care,not only for Mam but for the family and myself nothing was too much trouble. Ben went above and beyond to ensure everything was done to our wishes,at what was such a difficult and emotional time.I cannot express my gratitude enough to Ben,Andrew and all the staff at Andrew Grey Funeral Services.

5 Janet Kitching 24th Feb 2020

We as a family we very impressed with the professionalism of the funeral directors. Nothing was a bother to them. We were kept fully informed every step of the way. They made a difficult time more bareable. We would highly recommend the company to anyone.

5 Linda Hall 16th Feb 2020

A very difficult and sad time for us was made a little easier by the service that Andrew Grey provided.   Kay was always very pleasant and nothing was ever too much trouble for her.  Thank you for all your help.

5 Joanne Ashcroft 14th Feb 2020

Excellent service

5 Helen Brown 4th Feb 2020

Andrew grey and his team are all first class from the first call until the time we said our final goodbyes and Kay went out of her way to help and make things less painful I can't thank them all enough

5 Allan Robson 31st Jan 2020

I cant thank them enough,evry thing was carried to the highest standards, and could not have been more helpfull,at this difficult time

5 Karen Stevens 19th Jan 2020

Words cannot express the gratitude I have for Kay and the team of Andrew Grey Funeral Service. They were there for us every step of the way. Their compassion and professionalism helped us give my dad the send off he so deserved. Five stars just isn't enough. Thank you so much Kay and the team.

5 Sue Leyland 13th Jan 2020

Fantastic service from start to finish thankyou Andrew and all your staff

5 Christine Ramshaw 7th Jan 2020

I cannot thank Kay our funeral director enough for her exceptional kindness, advice and professionalism during the organisation of my Mams funeral. She made this difficult time much less stressful with her caring way and was there for us every step of way.

5 Sarah Robson 24th Dec 2019

Would like to thank all at Andrew Gray's for giving our Thomas. A lovely send off everyone was so helpful especially Ben a lovely man nothing was a bother to them from all of Thomas family thank you so much xx

5 Julie Young 17th Dec 2019

Very caring and supportive  when things are difficult to cope with 
Can’t thank them enough for helping us 

5 Carol Perkins 29th Nov 2019

I was very pleased with the  service and  professionalism of everyone concerned. Thank you all very much.

5 Margaret Burnside 24th Nov 2019

Excellent 

5 June Whelan 24th Nov 2019

Excellent service from beginning to end. Caring and understanding. Staff all outstanding . They all went that extra mile to help. Highly recommend the services. Cant thank Ben enough for his professionalism care and kindness throughout. A great big thank you to all. From mrs Betty Hoggin family x

5 Alma Ingleby 23rd Nov 2019

Excellent service provided by all staff. Kay was very professional,caring and supportive during our sad time.
Also brilliant aftercare given.

5 Pauline Baines 4th Nov 2019

Very professional , kind and caring , every thing went smoothly   . They did a great job in a very sad time 

5 Pauline Bown 1st Nov 2019

Cannot speak more highly of Andrew Grey  funeral  directors Kay very compassionate and respectful everything  exactly as Mam would have wished for thank you

5 Denise McAvinnie 23rd Sep 2019

Fantastic service would definitely recommend, very professional at this very sad time in your life.

5 Anne Richardson 14th Sep 2019

Wonderful service from everyone at Andrew Grey Funeral Directors 
Thanks for all your help kindness and support through this difficult time  xx

5 Helen Oliver 10th Sep 2019

Absolutely amazing people they are  , take the stress out of everything at this very sad time. Nothing is a problem to do and will do anything you ask them to do, always just a phone call or a text away. Even weekends and evenings . Service was great Kay done an absolute fantastic job by doing the reading for my dad and from start to finish they were fantastic. Definitely 5 * treatment xxx thanks to you all xxxx

5 Jacky Worthington 7th Sep 2019

Throughout this upsetting time, Ben, Kay and all the staff at Andrew Grey have shown compassion, understanding and kindness. Alan's funeral was conducted in a loving and respectful manner. I would recommend Andrew Grey to anyone wanting a dignified and professional service accompanied by the 'human touch'. Thank you.

5 Jacqueline Morris 2nd Sep 2019

From the first contact with Ben, our Funeral Director, the service we received for our Dad's funeral was delivered with respect and dignity. Ben sorted everything out, allowing our family to focus on our grief, rather than the practicalities of organising a funeral. On the actual day, Ben looked after us so well.....our Dad loved a good funeral and Ben ensued his funeral was exactly that! Thank you