Andrew Grey Funeral Directors, Hetton Le Hole

176 reviews

Andrew Grey Funeral Directors, Hetton Le Hole, Durham, funeral director in Durham

Serving the community of Hetton Le Hole, Andrew Grey Funeral Directors offers a dignified and personal service.

Latest Verified Reviews

Stephen Bennett 23rd Apr 2018

We would like to sincerely thank Andrew, Kay and all his staff for providing an outstanding service provided at the time of our recent loss, from beginning to end we were provided with a genuine level of care and understanding, all with such compassion to us all as a family and to our Dad/Husband (Maurice Bennett). Knowing that Dad was looked after so well in such a caring manner made it easier for us. A true local company with hearts of gold which we would highly recommend. Love from The Bennett Family.

Nina Bainbridge 22nd Apr 2018

Andrew Grey Funeral Directors looked after my sister with the up most of dignity and respect, they dealt with my mum throughout what was a difficult and prolonged period of time. During her time of mourning my mum was spoken to with so much compassion. The staff at Andrew Grey showed nothing but care and support to my mum, and to myself. My sister's service was beautiful and memorable. Andrew Grey himself led my sister which was a very meaningful touch and Eileen Osbourne led a beautiful tribute to my sister. They truly did go above and beyond to make things as easy as possible and to lift some of the burdon from my mum's shoulders through a very difficult time. We cannot thank them enough and would highly recommend them to anyone. Andrew Grey Funeral Directors really do go above and beyond for their clients.

June Notley 15th Apr 2018

Keith's family would like to thank Andrew Grey,Kay and staff. Keith would be so pleased with the Triumph Bonneville hearse. It was beautiful and appropriate for him. The funeral director and staff did us proud and looked after us so well on the day. Kay was so caring and professional. The Reverend Steven Hill did a really good service. We cannot thank all the professional staff enough for all their help on that sad day.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

About Us

As a member of the local community, Andrew Grey is proud to serve bereaved families in Hetton Le Hole and the Sunderland area during their time of need. This independent, family-run funeral directors is committed to providing the best service and meeting all your needs so you can say goodbye to your loved one.

From navigating the legalities, to arranging floral tributes and placing funeral announcements in local papers, Andrew Grey’s kind and considerate team are there to help you every step of the way. They will talk you through a range of coffins, caskets and urns, from traditional designs to modern picture coffins, to find the right choice for you.

The premises have dedicated chapels of rest for you to view your loved one, should you wish. They can also arrange for you to view your loved one in the privacy and comfort of your own home.

Call Andrew Grey Funeral Directors now to find out more about the services they provide.

Latest Obituaries

Louie   Teasdale

Louie Teasdale

Feb 1928 - Jul 2021

David   Cram

David Cram

Dec 1969 - Jul 2021

Sandra   Taylor

Sandra Taylor

Apr 1943 - Jun 2021

Sandra   Hancock

Sandra Hancock

Mar 1961 - Jun 2021

View more

Verified Reviews

Verified Reviews

  • 5 Stephen Bennett 23rd Apr 2018

    We would like to sincerely thank Andrew, Kay and all his staff for providing an outstanding service provided at the time of our recent loss, from beginning to end we were provided with a genuine level of care and understanding, all with such compassion to us all as a family and to our Dad/Husband (Maurice Bennett). Knowing that Dad was looked after so well in such a caring manner made it easier for us. A true local company with hearts of gold which we would highly recommend. Love from The Bennett Family.

  • 5 Nina Bainbridge 22nd Apr 2018

    Andrew Grey Funeral Directors looked after my sister with the up most of dignity and respect, they dealt with my mum throughout what was a difficult and prolonged period of time. During her time of mourning my mum was spoken to with so much compassion. The staff at Andrew Grey showed nothing but care and support to my mum, and to myself. My sister's service was beautiful and memorable. Andrew Grey himself led my sister which was a very meaningful touch and Eileen Osbourne led a beautiful tribute to my sister. They truly did go above and beyond to make things as easy as possible and to lift some of the burdon from my mum's shoulders through a very difficult time. We cannot thank them enough and would highly recommend them to anyone. Andrew Grey Funeral Directors really do go above and beyond for their clients.

  • 5 June Notley 15th Apr 2018

    Keith's family would like to thank Andrew Grey,Kay and staff. Keith would be so pleased with the Triumph Bonneville hearse. It was beautiful and appropriate for him. The funeral director and staff did us proud and looked after us so well on the day. Kay was so caring and professional. The Reverend Steven Hill did a really good service. We cannot thank all the professional staff enough for all their help on that sad day.

  • 5 Brett Dowson 7th Apr 2018

    Professional, kind, excellent communications, and left no stone unturned in ensuring the funeral went smoothly. Would have no hesitation in recommending.

  • 5 Liz Johnson 3rd Apr 2018

    Everything was dealt with professionally and with compassion. Brilliant company to deal with and took the stress out of a very difficult time.  Would definitely recommend to my friends and family.

  • 5 Margaret Stott 31st Mar 2018

    Would just like to Thank everyone at Andrew Grey Funeral services for Looking after us and making the day run smoothly. Also being there the two weeks up until the funeral. All staff very kind and caring can’t thank enough.  From Margaret and Family 

  • 5 Mavis Martin 5th Mar 2018

    Everyone at Andrew Greys was so understanding and compassionate and made a very upsetting day very much easier. I thank you for everything that you did for us.

  • 5 Kelsey Burns 14th Jan 2018

    We couldn’t recommend Andrew highly enough. His pofessionalism was second to none and his personal touch gave the family ease of mind at a very difficult time. 

  • 5 Debra Douglas 12th Jan 2018

    An amazing compassionate service. Andy and Everyone we met made us feel at ease that our Dad was being well looked after. We didn’t need to worry about anything. I can not recommend enough and I wouldn’t go anywhere else as it was a great comfort at a very difficult time. I will always be grateful

  • 5 Leanee McGill 19th Dec 2017

    I couldnt possibly thank the staff at this funeral directors enough for what they have done.. they took beautifull care of my mam and andy mcgill helped me through the hardest time of my life!! Everyone is so genuine and very kind.. they helped me give my mam the best funeral and send off i could... love you and god bless you all! ❤

  • 5 Sophie Ayre 30th Nov 2017

    Sorry it’s late. I’ll defently recommend you to friends you have our much loved Gran an amazing send off and the support you offered to our family was amazing thank you so much for all your hard work and giving our beautiful angel the best sens if she could ask for thank you 

  • 5 Paula Middleditch 17th Nov 2017

    Andrew and his wonderful team are so dedicated to making this very sad, distressing time a manageable experience.  The care , compassion and professionalism of Andrew, Andy, Gary and all the team is second to none. I would highly recommend the services of Andrew Grey Funerals.

  • 5 Lesley Thompson 29th Oct 2017

    Cant praise Andrew and his team enough. Professional service, friendly and compassionate staff.  Nothing was too much trouble. Thanks for helping us through a really difficult time.

  • 5 Leon David Valente 24th Oct 2017

    Perfect service thank you 

  • 5 John Bunker 10th Oct 2017

    A very good send off for my Mam and I cannot speak highly enough for our funeral director Andrew grey and a cracking lad who helped us through it all Jonny 

  • 5 Joanne Allan 26th Sep 2017

    A bereavement is such a hard time in your life - you're raw with emotion and certainly vulnerable. Our experience with Andrew Grey can only be described as 1st class! The way they looked after our loved one but also how they looked after us. Nothing at all was a problem. They rang us every day to ask how we were and the funeral itself was beautiful - we could not have asked for better!! I would HIGHLY recommend them - all of the staff were so genuinely caring and went the extra mile to ensure we felt reassured and happy with all the arrangements. Johnny was a fantastic support and we can not thank all of the staff enough! Absolutely Superb! 

  • 5 Mandy Brown 24th Sep 2017

    Absolutely amazing. Very supportive, really helped us through a very very difficult time. Loss of my brother so sudden.

  • 5 Heather Lambton 15th Sep 2017

    Fist class service, staff are thoughtful and understanding and guided our family through our difficult time.

  • 5 Jacqueline Smith 13th Sep 2017

    Nothing was too much trouble for the staff; from the initial consultation, dealing with the coroner, Mam's GP, everyone we came into contact with treated us as if we were family and with respect, compassion and dignity. I would recommend them without question, thank you so much for arranging my Mam's last journey 🙏

  • 5 Robert Wilkinson 5th Sep 2017

    Excellent professional service. Put us at ease, great advise, couldn't ask for more

  • 5 Amy Channing 3rd Sep 2017

    Absolutely fantastic service, very quick and organised everything perfectly. I couldn't fault the day, and the communication was spot on. Kept involved throughout. Johnny (our funeral director) kept me informed on what was happening, down to the times and provided a lovely service. Could not thank him enough

  • 5 Fred Stavers 14th Aug 2017

    At a difficult time the service my family received was first class. Thank you

  • 5 Baron Simon 8th Aug 2017

    Extremely professional very caring and thorough.

  • 5 Jill Hardy 2nd Aug 2017

    Andy, who took care of my dad and us all was brilliant from the start. He made us all feel at ease and would do anything to help, ringing regularly to see how we all were and offering his help.  It has been a really difficult time for us all, the funeral service itself was   definitely as good as it could be, flowers recommended to us by Andy were beautiful, the humanist Michael spoke some beautiful words about dad's life, no complaints at all.  Jill Hardy 

  • 5 Donna Bishop 31st Jul 2017

    Very professional 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

Latest Verified Reviews

Stephen Bennett 23rd Apr 2018

We would like to sincerely thank Andrew, Kay and all his staff for providing an outstanding service provided at the time of our recent loss, from beginning to end we were provided with a genuine level of care and understanding, all with such compassion to us all as a family and to our Dad/Husband (Maurice Bennett). Knowing that Dad was looked after so well in such a caring manner made it easier for us. A true local company with hearts of gold which we would highly recommend. Love from The Bennett Family.

Nina Bainbridge 22nd Apr 2018

Andrew Grey Funeral Directors looked after my sister with the up most of dignity and respect, they dealt with my mum throughout what was a difficult and prolonged period of time. During her time of mourning my mum was spoken to with so much compassion. The staff at Andrew Grey showed nothing but care and support to my mum, and to myself. My sister's service was beautiful and memorable. Andrew Grey himself led my sister which was a very meaningful touch and Eileen Osbourne led a beautiful tribute to my sister. They truly did go above and beyond to make things as easy as possible and to lift some of the burdon from my mum's shoulders through a very difficult time. We cannot thank them enough and would highly recommend them to anyone. Andrew Grey Funeral Directors really do go above and beyond for their clients.

June Notley 15th Apr 2018

Keith's family would like to thank Andrew Grey,Kay and staff. Keith would be so pleased with the Triumph Bonneville hearse. It was beautiful and appropriate for him. The funeral director and staff did us proud and looked after us so well on the day. Kay was so caring and professional. The Reverend Steven Hill did a really good service. We cannot thank all the professional staff enough for all their help on that sad day.

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