Andrew Grey Funeral Directors, Hetton Le Hole

5 Alan Wright 19th Nov 2022

First class dignified service throughout. 
Top company I would recommend.

5 Ann Stockdale 18th Nov 2022

From the minute Ben introduced himself to us he was so professional, respectful and caring.Ben and his team made the whole upsetting experience as easy as they could for all of our Mams family. Ben was patient and understanding. The thing that stood out more than anything was, the respect he showed to our Mam, from taking her from the care home right through to leaving her at the crematorium. Thank you all so much.

5 Elaine Davison 16th Nov 2022

We chose Andrew Grey as the company had been recommended by a friend. I am so pleased we did so. They provided the truly personal touch according to our needs. As the Coroner was involved they liaised directly with the Coroners Office so they could collect our loved one as soon as possible. The Chapel of Rest was a lovely calm and serene room. And they softly played the tribute songs we were having at the funeral which I loved. That was such a lovely touch. Ben kept us informed throughout and I knew I could speak to him anytime. On the day itself the hearse had been set up perfectly with all the flowers adorned beautifully. Ben, very respectfully walked our loved one off our Estate and it was all very dignified and quite emotional. Everything we requested from leaflets to words from a song printed was done without question. All in all I was extremely happy with the overall service, care and dignity provided. Thank you so much for making such a sad and poignant occasion go smoothly. You were superb.

5 Shirley . 14th Nov 2022

Andrew Grey is very professional at what he does my Mam's funeral service was perfect from start to finish just the way we wanted it.

5 Adele Dixon 1st Nov 2022

I can’t thank you enough for  your support and the service you have given my family. You are a perfectionist and would definitely recommend you. Thankyou so much x

5 Joyce Snaith 29th Oct 2022

Ben, from Andrew Grey Funeral Directors,  was so kind and supportive to the family throughout the process of making the arrangements for our Aunties funeral.

5 Billy Conder 16th Oct 2022

Andrew and his team were amazing. Very helpful from the start. Very friendly staff and we’d recommend to anyone 

4 Anne Raine 23rd Sep 2022

They were excellent, nothing was too much trouble.

5 Billy Conder 9th Sep 2022

Very professional yet friendly and helpful. Nothing was a problem when requesting things for Mam’s funeral. Every detail was addressed and every request was fulfilled. I wouldn’t hesitate to use Andrew Grey again. Thank you again to Ben and his team for helping my Dad and our family get through an emotional day.

5 Graham Elliott 9th Sep 2022

Exceptional service from Andrew and his team especially Ben White who arranged everything with such professionalism and care in a short period of time. 

5 John Collins 28th Aug 2022

Great service and brilliant people who took care of everything. Thanks to Andrew Ben and everyone who made the day as comforting as it was.

5 Julie Howe 26th Aug 2022

Andrew & Gillian such lovely people made our experience so much more bearable.  Can’t recommend them highly enough x

5 Kathleen Summerbell 24th Aug 2022

Andrew,Gillian and Ben were extremely helpful,kind and reassuring in all our dealings with them every detail was so well organised we literally felt we had nothing to worry about as they took care of everything nothing but the highest praise and our gratitude to them extremely highly recommended Kathleen Gerald Joanne and Gareth

5 Janice Forster 21st Aug 2022

A very efficient, personable, competent and respectful service was received by all the family. Thankyou so much to all the staff at Andrew Grey's.

5 David Ramshaw 20th Aug 2022

Andrew Gray was recommended to us by a close friend, as they could not fault the funeral service that Andrew Gray delivered, also our Mam attended a funeral that Andrew Gray had carried out, and she said it was so lovely, and it was my Mams request that we use Andrew Gray to carry out her funeral.
"Our Mam new what she was doing, bless her and after the sad passing of our Mam, myself and my partner carried out her wishes and contacted Andrew Gray.
Right from the very start Andrew Gray Funeral Service was fantastic with us, supportive, helpful, caring, understanding and always there when needed, also the communication was brilliant and personal,and right from the initial meeting with Andrew he made us all feel more at ease with the situation.
The day of the funeral was so special, as the service was fabulous and delivered in such a professional and caring manner and the Huminist (Sarah) who delivered the service was so lovely and done our Mam proud.
Myself and my partner and our friends and family's are so pleased we used Andrew Gray Funeral Service's and will continue to praise and recommend them to others. "We can't thank them enough" David and Val 🖤

5 Neil Irvin 15th Aug 2022

A big thank you to Andrew and all his 

Very professional wouldn’t hesitate to recommend them.

5 Leigh McGrory 9th Aug 2022

I cannot thank Andrew and he’s team enough for the service they provide, they were there every step of the way at this difficult time for me and my family. 

5 Carole Henderson 8th Aug 2022

Everything was perfect. Thank you to Andrew and staff for an outstanding service, very much appreciated. 

5 Kirsty Harding 8th Aug 2022

The customer service from Andrew Grey’s was fantastic. Extremely personal, sensitive, supportive from first contact and throughout. The staff were phenomenal and extremely patient yet professional in every way possible. The whole family would like to sincerely thank the whole team for the whole experience. Kirsty Harding 

5 Adele Dixon 5th Aug 2022

Andrew and Ben provided an excellent service, they were very professional and empathetic towards the whole family. I would definitely recommend them. 

5 Linda Friberg 2nd Aug 2022

We cannot thank Andrew, Gillian and their team enough for the way in which they conducted themselves from beginning to end. They were always quick to answer the phone, listen and know the right thing to do and say. It was a truly professional service, but they also went the extra mile and cared. They just got everything right and gave my Dad the special send off that he deserved 

5 Allison Bonsall 30th Jul 2022

Faultless, they made a difficult time extremely easy,kind,efficient, nothing was a problem . I would highly recommend them .

5 Sandra Hindmarch 29th Jul 2022

Very attentive, personal and professional service. Incredibly supportive and compassionate throughout which resulted in a very dignified, personal, emotional and lovely funeral that everyone could relate to at some time during the service.

5 Christine Park 22nd Jul 2022

Our family cannot praise Andrew and his staff, in particular, Ben who arranged everything for us with such dignity and respect. Thankyou so much for supporting us through a very difficult time

5 Sandra Kennon 18th Jul 2022

Thank you so much for your professionalism throughout and making a very sad time go as easy as possible