Andrew Grey Funeral Directors, Hetton Le Hole

176 reviews

Andrew Grey Funeral Directors, Hetton Le Hole, Durham, funeral director in Durham

Serving the community of Hetton Le Hole, Andrew Grey Funeral Directors offers a dignified and personal service.

Latest Verified Reviews

Teresa Donkin 4th Sep 2018

I can not thank Andrew Grey and his team enough for making such a difficult time so easy. I first dealt with Kay who was very professional she then handed over to Susan and Gary who were equally as good, finally I dealt with Andrew who on the day of the funeral talked me through what was happening throughout the day. These people have all chosen the right vocation.  Caring and professional throughout. Thank you Andrew Grey and team.

John Warcup 24th Aug 2018

I would not hesitate in recommending the services of Andrew Grey. Very Professional in there Customer approach. They handled the responsibility of a personal nature, at a heartfelt time with such respect. My Appreciation to Andrew Grey Funeral Directors.

Margaret Carr 21st Aug 2018

the funeral director and his staff were amazing with us caring compassionate and 5hey made us feel like we were part of their family .

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

About Us

As a member of the local community, Andrew Grey is proud to serve bereaved families in Hetton Le Hole and the Sunderland area during their time of need. This independent, family-run funeral directors is committed to providing the best service and meeting all your needs so you can say goodbye to your loved one.

From navigating the legalities, to arranging floral tributes and placing funeral announcements in local papers, Andrew Grey’s kind and considerate team are there to help you every step of the way. They will talk you through a range of coffins, caskets and urns, from traditional designs to modern picture coffins, to find the right choice for you.

The premises have dedicated chapels of rest for you to view your loved one, should you wish. They can also arrange for you to view your loved one in the privacy and comfort of your own home.

Call Andrew Grey Funeral Directors now to find out more about the services they provide.

Latest Obituaries

Karen   Parker

Karen Parker

Oct 1972 - Jul 2021

Stephen 'Hooley'   Hoole

Stephen 'Hooley' Hoole

Aug 1971 - Jul 2021

Doris   Turner

Doris Turner

Apr 1940 - Jul 2021

Cyril 'Sig'   Higgins

Cyril 'Sig' Higgins

May 1950 - Jul 2021

View more

Verified Reviews

Verified Reviews

  • 5 Teresa Donkin 4th Sep 2018

    I can not thank Andrew Grey and his team enough for making such a difficult time so easy. I first dealt with Kay who was very professional she then handed over to Susan and Gary who were equally as good, finally I dealt with Andrew who on the day of the funeral talked me through what was happening throughout the day. These people have all chosen the right vocation.  Caring and professional throughout. Thank you Andrew Grey and team.

  • 5 John Warcup 24th Aug 2018

    I would not hesitate in recommending the services of Andrew Grey. Very Professional in there Customer approach. They handled the responsibility of a personal nature, at a heartfelt time with such respect. My Appreciation to Andrew Grey Funeral Directors.

  • 5 Margaret Carr 21st Aug 2018

    the funeral director and his staff were amazing with us caring compassionate and 5hey made us feel like we were part of their family .

  • 5 Thomas Parkin 25th Jul 2018

    Totally superb service from start to finish and would like to thank Andrew Kay and rest of company for giving my dad the best send we could if asked for

  • 5 Tony Nicholls 20th Jul 2018

    What a fantastic service Andrew Grey provides. We as a family can not thank him enough for all the help, guidance and care he has shown throughout this tough time. Thank you from all the Nicholls / Hudson family. X

  • 5 Belinda Ambler 15th Jul 2018

    Andrew and his team went above and beyond our expectations and made this sad time alot easier to get through, the thought and compassion they put into everything is outstanding, the family are so grateful we can’t thank them enough 🙏🏼💙

  • 5 Stacey Ellis 9th Jul 2018

    Friendly, professional and would do anything to help! Excellent service from everyone at grays! Thank you 

  • 5 Tanya Renshaw 20th Jun 2018

    Andrew and all his staff were amazing and I can’t thank them enough. They really looked after us all and continue to offer their support. All of the staff were extremely thoughtful and supportive and showed their experience and professionalism through their advice, guidance and actions. The funeral was beautiful and very well coordinated, we couldn’t have asked for more for us or our Mam. 

  • 5 Stephen Brisbane 15th Jun 2018

    Excellent service. Kay was brilliant and everything went without a hitch. No hesitation in recommending greysfunerals to anyone who requires there servicea

  • 5 Heather Campbell 15th Jun 2018

    Could not for a better fhe was amazing with me and family thanks for everything xx

  • 5 Paul Haytack 12th Jun 2018

    The service that Andrew and the team has provided has been absolutely seamless. His approach was perfect in terms of emotional support and a need to get a difficult job done. The service on the day was totally apt and the minister had captured my Dad’s narrative spot on. Many thanks from Paul and the family.

  • 5 Laura Metcalfe 11th Jun 2018

    All of the staff were brilliant, they were very easy to contact. They seem to genuinely care. I would definitely recommend them.

  • 5 Tony Johnson 3rd Jun 2018

    Andrew was excellent in every way possible. From start to finish and even after, Andrew was in regular contact with updates. He would enquire about how we were feeling and also giving words of encouragement in the terrible times that that we were all faced with after dad's sudden passing. His advice was second to none,providing everything we could possibly think of, and his staff were so friendly and on hand every step of way. We were really pleased to have dealt with such professionalism from the whole of Andrew's team. Andrew explained exactly how the day would run ensuring all our wishes were followed and true to his word the day ran like clock work and we celebrated dads life the way he would have been proud of.

  • 5 Daniel Hornell 3rd Jun 2018

    Andrew grey and the rest of his team did a fantastic job and made sure we knew what was going on and how things where gonna go would deffo recommend them

  • 5 Katie Barrass 2nd Jun 2018

    Andrew and his team helped me and my sisters from start to finish. They have supported us along every step of the way and we couldnt be more grateful. They went above and beyong to help guide and support us with decisions we never thought we would have to make at a young age for our dad. I could not recommend them highly enough and we really cant thank them enough for what they have done for us. Even now after the funeral they are still giving us help and guidence and making sure that we are coping. Thank you to Andrew, Susan and the rest of the team from the bottom of our hearts! 

  • 5 Deb Jones 30th May 2018

    Andrew and his staff are amazing. They do their utmost to help you in your time of need. Friendly to put you at your ease but also respectful and mindful of the situation you're dealing with. They couldn't have done more for myself and our family, both for my husbands funeral and my mothers last year.

  • 5 Heather Hall 25th May 2018

    Andrew has a very caring and compassionate team. Could not help enough. Would highly recommend. Thank you to all.

  • 5 Donna Jenkins 15th May 2018

    Andrew Grey and his staff / team did an excellent job from the beginning till the end . A huge thank you to all involved grandad got the best send off and nanna and family were very well looked after Could not fault anything at all . A big thank you from the bottom of my heart Donna x

  • 5 John Stephenson 14th May 2018

    Andrew and his staff are professional and compassionate from start to finish. At what was a very difficult and sad time for us we were made to feel it was all personal to us and not just generic. It feels very bespoke and not  generalised. We never felt rushed to make any decisions. They even played us samples of music to help with our choices for the Crematorium. We recommend Andrew for his family atmosphere wholeheartedly over the larger corporate companies. Thank you again Andrew. 

  • 5 Barry Knott 8th May 2018

    Cannot recommend highly enough, every thing run smoothly, would like to thank Andrew and his team again

  • 5 Steff Kindred 5th May 2018

    Exceptional service from andrew and all the staff they went above and beyond her role. All staff were friendly polite approachable all time, and answered all our questions. I would recommend to family and friends.

  • 5 Allan Smith 4th May 2018

    Everyone at Andrew Grey funeral directors has been understanding and caring. Kay our funeral director could not have done a better job. Nothing has been a problem and they were contactable at any time if we had any problems.

  • 5 Darren Harvey 1st May 2018

    Great people looked after us well highly recommended

  • 5 Sharon Benson 29th Apr 2018

    The professionalism and compassion they should was fantastic. They went above and beyond and I would like to thank them all from the bottom of my heart.

  • 5 Dorothy Smith 24th Apr 2018

    Excellent care and compassion from all the staff.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

Latest Verified Reviews

Teresa Donkin 4th Sep 2018

I can not thank Andrew Grey and his team enough for making such a difficult time so easy. I first dealt with Kay who was very professional she then handed over to Susan and Gary who were equally as good, finally I dealt with Andrew who on the day of the funeral talked me through what was happening throughout the day. These people have all chosen the right vocation.  Caring and professional throughout. Thank you Andrew Grey and team.

John Warcup 24th Aug 2018

I would not hesitate in recommending the services of Andrew Grey. Very Professional in there Customer approach. They handled the responsibility of a personal nature, at a heartfelt time with such respect. My Appreciation to Andrew Grey Funeral Directors.

Margaret Carr 21st Aug 2018

the funeral director and his staff were amazing with us caring compassionate and 5hey made us feel like we were part of their family .

Reviews
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Update

Prices vary by time and day of week