Andrew Grey Funeral Directors, Hetton Le Hole

5 Tony Lobban 11th Sep 2021

Andrew is absolurely superb, from start to finish Andrew and his team could not gave done anything else to give my Mother the resoect and the absolute send off she deserved..I would not hesitate to recommend him..every detail was covered and respectful advice given at every opportunity..6 stars...

5 Lisa Davis 6th Sep 2021

Words cannot express my gratitude.  From the outset Andrew and his team demonstrated a level of understanding,  caring and helpfulness, that meant we could be confident we were in safe hands.

Throughout the process Andrew communicated considerately and with compassion  to ensure all the many tasks came together on the day to deliver a memorable ceremony.

I can’t recommend Andrew and his team enough,  and would thoroughly recommend them. 

5 Stephen Gibson 24th Aug 2021

An outstanding service with understanding, dignity and respect from Andrew and his team throughout. Absolutely recommended Andrew Grey and his team 100%. Thanks again.

5 Emily . 17th Aug 2021

I don't know were to start wih Andrew And his colleagues, from the very start they have been very professional nothing was ever a bother to them. From the planning to the funeral service its self it was all done From the heart very professional yous helped us as a family give our lovef one the send of he deserved. Thanks again I highly recommend xxx

5 Joan Johnson 12th Aug 2021

Andrew and his staff were very courteous, considerate and very helpful. Nothing was too much trouble. Made this sad journey easier for us to handle. The chapel was beautiful, I felt comfortable leaving dad in their capable hands. Everything went to plan and our dad had a beautiful send off. The after service is also 2nd to none. Would not hesitate to recommend their excellent services.

5 Kane Harrison 10th Aug 2021

Was the first funeral I’ve had to plan and the help I received was unbelievable, everything I needed sorting was handled by Andrew and the others. Couldn’t meet a nicer man than Andrew and he always made sure I was okay and reassured me all the way through. Would recommend to anyone and will be coming to Andrew in the future when he is needed

5 Alan Seymour 2nd Aug 2021

I cannot speak highly enough of Andrew and his team. Everything was so well organised throughout. They always keep you informed of progress and on the day they deliver a superb professional service which exceeded my expectations.

5 Susan Harrison 31st Jul 2021

We felt that the help and guidance we received was exceptional. We were kept informed every step of the way go ensure everything was perfect. I can not thank them enough for everything

5 Wendy Collingwood 11th Jul 2021

We cannot thank Andrew, Kay and the team enough for caring for Mam so well , for guiding us so efficiently and supporting us so sensitively, through the arrangements and on the day itself.  We would not hesitate in recommending your company. From the first emotional phone call, we felt we were in expert hands and could focus on our loss. Kay, in particular, was exceptional and we couldn’t have faced the day without her. She looked after every member of the family and made last minute arrangements swiftly. calmly and respectfully. The funeral was perfect, included all of Mam’s wishes and went without a hitch-because of Kay’s attention to detail and expert planning. I thank you for being there for me, 24-7 and all the caring phone calls after the funeral. We are forever grateful. From the entire family of Mrs Sandra Taylor. 

5 Jackie Tate 6th Jul 2021

Professional and fantastic communication throughout. They have a true gift in helping people when they have experienced a loss. Many thanks to all the staff who genuinely care and provide an excellent service. We couldn’t have asked for anything more. 

5 Julie Smithson 25th Jun 2021

1st class service made us feel very comfortable at such a difficult time. Thank you.

5 Kirsty Aspinall 11th May 2021

We cannot thank andrew grey and his staff enough they were 1st class from start to finish and provided an outstanding service for my mam (jan moss), nothing was a problem to them they helped and supported us through these hard times, thank you very much

5 Angela R 20th Apr 2021

Once again , Andrew Grey provided a first class , personal and professional service to us. 

5 Margaret Hammond 16th Feb 2021

Right from the beginning Ben put us at ease, answered any questions and allayed any worries we had. They kept in touch regularly and made sure that our wishes were varied out exactly. Thanks

5 John O'Brien 3rd Feb 2021

Amazing 🌟 can’t recommend them highly enough 
 Andrew Gillian Kay and Ben were 
So helpful,Caring and understanding from start to finish 
Nothing at all was a Problem for them 
They made such a difficult time more bearable
Thank you ❤️

5 Billy Renshaw 22nd Dec 2020

Unfortunately the family have had to use Andrew Grey and his team yet again but as usual the whole experience from start to finish was excellent, a very caring and considerate team who make very difficult times a little easier, big thanks especially to Kay who who helped us through the whole procedure, thank you from the Renshaw family. 

5 Ken Mills 21st Dec 2020

Excellent service very professional from all the staff . Thanks very much from Ken and family would highly recommend them 

5 Brian Davis 12th Dec 2020

Andrew Grey funeral services could not have done anymore to help us during these difficult times. The family thank everyone involved.

5 Helen Warne 24th Nov 2020

Andrew, Kay, Ben, Gillian, Liam & the Drivers  delivered a professional, compassionate & supportive service at such a difficult time. As a family we felt the difficulty of arranging a funeral was taken away by their expertise. Thank you all, you did my Mam proud xx

5 Mavis Sherwood 17th Nov 2020

From the start the staff were caring and supportive, with their help we got the funeral our mum would have approved of. Nothing was any trouble to them and I got a phone call every other day asking if I was OK and did I need anything else doing.
My thanks to a
Andrew and the staff especially Ben for all of the help
The Clish Family

5 Valerie Kemp 16th Nov 2020

We used Andrew Grey for our mams funeral on 13th November 2020.
From the very beginning we found Kay to be very professional and helpful in every aspect.
Kay answered any questions we had and arranged everything to our specifications.
On the day of the funeral Kay kept us updated to ensure everything went smoothly on what was a very difficult time for us as a family.

5 John Lumley 27th Oct 2020

Although I could not attend all the feedback from my brothers was Kay was very attentive to detail and all went smoothly- so job well done and thanks

5 Christine Wilkinson 23rd Oct 2020

Would definitely recommend kay was very supportive and kept us informed thank you for everything yous have done yous made a hard time a lot easier for us

5 Lea Bond 19th Oct 2020

Can't fault. Went above and beyond to make sure us as a family was looked after. Making a hard time a lot easier. Very professional at there jobs. Nothing was ever to much work for them as a team. We can't thank them all enough for everything they have done for us as a family.

5 Gloria Charlton 18th Oct 2020

The support and guidance we received was excellent. Kay White the funeral director went above and beyond to support my family during a very difficult time. I would highly recommend their services