Our own independent review of Dignity funerals PLC the funeral plan company, based on findings from their own website as well as other sources freely available online.
There are four prepaid funeral plans available, and Dignity provides a clear, easy to read chart that outlines each plan.
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It has been discussed at length on various websites that Dignity’s funeral directors charge a lot more than their local competition.
Dignity themselves are offering funeral plans that are cheaper than their own fleet of funeral directors which means that their funeral directors may suffer losses as a result. Or reduce their prices.
So in this case if your local FD can offer just as good a service at a better price (as well as a more personal service).
It is also reasoned that Dignity have the market share of the most expensive Crematoriums throughout the UK which gives them an advantage. Again, something which some local funeral directors offer at a lower cost.
Regarding their plans: If you choose to pay in instalments over 12 months there is an instalment charge – it’s unclear what the amount is.
Dignity guarantee the following for their 4 plans mentioned above:
Burial is not guaranteed but offers a £1,220 contribution towards burial costs, plot & minister’s fees – this does increase every year in line with the Retail Price Index (RPI).
Limited plan – Full: £2,995; or from £15.75 a month
Amber plan – Full: £3,395; or from £17.86 per month
Pearl plan – Full: £3,775; or from £19.85 per month
Diamond plan – Full: £4,035; or from £21.22 per month
There are currently four plans to choose from and each has an added extra from additional limousines to a more expensive coffin or casket. You may also adapt plans throughout the lifetime of certain policies which is always good to know.
One off – £4,035 or 12 months at £336.25 interest free.
24 months at £177.81 = £4267.58.
36 months at £121.86 = £4387.22.
60 months at £77.02 = £4621.79.
120 months at £43.11 = £5173.37.
300 months at £21.22 = £6368.24.
Adds: Upgrade to high quality veneer wood.
Visit Chapel of Rest any time 24/7 with appointment.
Includes two limos for procession.
Monthly payment cost shown is majority, final single month payment is slightly higher.
Quotes include instalment charges.
Doesn’t include embalming.
Unlike some other plans, payment has to be finalised by the 85th birthday and not 80th.
At the time of writing, Dignity Funeral Plans work with approximately 800 – 1,200 funeral directors, depending on the plan selected. Dignity also outlines that these charges are not covered in your plan.
For burials there’s a contribution of £1,220 towards burial costs & minister’s fees. Other discretionary costs not covered by some funeral plans are flowers, catering service, service cards, organist, or choir.
As with most funeral plans the following items are also not covered:
If there are any outstanding instalments at death, your appointed personal representative will have to cover the full balance of the remainder of the plan before a funeral can take place.
There is really only one option with this plan if a person dies before a payment plan is completed. Should the holder die early, a relative or friend would need to pay the pre-agreed balance to receive the funeral.
Now if this was taken out five years earlier this could still be a considerable saving considering the higher cost of a funeral due to price rises in that time. No cancellation will occur upon early death but there’s also no mention of refunds.
As of 2018 the Defaqto rating for Dignity Funerals is as follows:
You have 30 days from the date you received your agreement to cancel at no charge.
If you cancel outside the 30 days there’s a £395 cancellation fee.
Here’s how to cancel:
Notify Dignity by completing and returning the cancellation form entitled “Notice of the Right to Cancel” which will be included with the documents that make up your Agreement or otherwise notify them in writing, by telephone or by email;
– Dignity Pre Arrangement Limited,
4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands B73 6AP
– 0800 587 2541
Any notification of cancellation should specify all of the following details: (i) the Plan number; (ii) the full name and address of the Planholder (iii) the Planholder’s date of birth; and (iv) a telephone number and/or email address for contact purposes should there be any issue with the cancellation.
There will be additional security questions where the Plan is cancelled by telephone or by e-mail.
Provided they receive such notification within 30 days of entering into the Agreement, they will refund all the money you have paid within 14 days of us receiving notification of cancellation.
They state there will be no extra cost incurred if you move home.
Head Quartered in the West Midlands this company has partnerships with over 1200 funeral directors across the UK enabling you to move around with plan in tow and still benefit from a funeral service as and when required.
These plans are entwined and can offer burial and cremation services in the same package, though grave plot is not included and the amount towards burial is instead listed as an RPI linked contribution.
Dignity introduced the first funeral plan in 1985. Each and every of the 1,200+ funeral directors in their plan guarantees professional, sympathetic service to your family.
You want your family to be in good hands, and Dignity promises they will be for your funeral. Dignity is a member of the Funeral Planning Authority, a consumer protection agency that oversees funeral plan companies.
Dignity is a stand out funeral plan company that’s been established since 1985. They offer comprehensive plans that are clearly explained. They are rated highly on Defaqto. Their burial allowance is amongst the highest in the industry. They also guarantee the cremation fee.
Reviews from Feefo website
The Feefo website has 586 reviews on Dignity and the overall rating is 4.6/5.
Very much a mixed bunch of reviews on Facebook:
If you’ve had positive or negative experiences with Dignity that you’d like to share, email it to us at firstname.lastname@example.org with as much detail as possible. We will post reviews here.